Ciara - [Eficode] Community Champion

Hi Sonya, Welcome to Atlassian Community. Can you add some screenshots to highlight what you mean? If you mean a service as an asset object then you can restrict that to specific projects but if I get more information I can try help you. Thank you -Ciara

Hi, Welcome to Atlassian Community. To do this you can add a validator on the first transition in the workflow for that issue type: Edit the workflow, click on the transition and choose Validators on the box that comes up. Choose "Add validator" and select on "Date Compare" and then Add. Here you can choose the Due Date…

I don't think you are missing anything Vladislav. We are having the same issue. I will be raising a ticket with Atlassian to see if there is something going on here. It was working before we upgraded. 

Wow looks great. Will check this out. 

You can link MS Teams with Jira Cloud - Documentation here: https://support.atlassian.com/cloud-automation/docs/use-automation-with-microsoft-teams/ So instead of an email it can send a teams message. 

My latest hobby is golf. Trying to get out there and practice, practice practice. :) The side hobby from that is searching FB marketplace for the best deals on golf equipment but not buying anything. 

Hi, loved reading all the rituals, some good ideas to bring in house. Ours is an onsite breakfast morning where each of the offices has the same presentation but in a cozy set up with a Swedish breakfast served up. Always time to chat after about it in smaller groups and also to catch up with colleagues.

I can take August 19th. 👍

Hi Andrew, welcome to Atlassian Community. If there is a specific person for each request type then you can set up automation to send an email to that person for every new ticket. Can have multiple if/when to check what request type is bring created and then send to that person. Check out the new AI Automation creator in…

Finally got around to watching the stream. While editing the video you can trim the silence or phrases/words you don't want there. Super cool and simple to do this. 

Hi, I work as an Atlassian Consultant so work with multiple different customers at very differing stages of Agile, from straight down the waterfall to agile and scrum and everything in between. I started back in 2013 when the bank I worked for started to implement Agile and Lean methodologies, certified as a Scrum Master…

Name: @Ciara - _Eficode_ Role: Atlassian Consultant Home: Sweden One song or word to describe your team: Effective To start up with, I always ask these: * What their pain points are with their current situation/product * What is their expectations for the solution * What their current process looks like I find asking these…

Thanks for this overview @Sherif Mansour I will be delving into those courses asap. 

Have you tried to rename the customer using the following documentation: https://support.atlassian.com/jira-service-management-cloud/docs/edit-a-customers-name/

Mine would be called Guardians of the Ether. And their resemblance 

I started using Jira in 2013 when my manager at that stage asked me to implement it for the IT department. Since then I have used it a developer and now I am working as an Atlassian Consultant with an Atlassian Platinum Partner. One of my favourite part of Jira is how different people pronounce it :) But also how much…

Hello :) I have been using and developing Jira Service Management since 2013 back when it was Jira Service Desk. My favourite aspect is the integration with Assets.

@Sarah Campbell Is this only for Cloud or will it be coming to DC also? 

Oh I loved playing Pokemon Go before. Perhaps this is a sign to restart. I use the step/stand up/calories targets on my watch. It helps in the decision to drive or walk to my destination or take a nice evening walk.

Very well written and great information here. Thank you @Saralie S. 

Perfect timing on seeing this post. Thanks for the information :) 

I implemented a Jira Service Desk (yes it was a while ago) for a previous job and caught the Atlassian bug. :) To see how JSD has transformed and become the Jira Service Management product has been amazing. Such amazing features and options to customise. 

This is super handy :)