Fazila Ashraf Community Champion

This boards will not be related to attachments. Can you confirm that the zipped backup file was used in restore or it was unzipped and only 1 xml file was used? Can you do a re-index again and see whether the boards appear back?

Hi @AccessHolding Yes, JIRA stores the information. You can look at the audit log in the UI. Refer to https://confluence.atlassian.com/jira064/auditing-in-jira-720412013.html

Hi @RCSLT Admin Did you follow the steps from https://confluence.atlassian.com/adminjiraserver071/restoring-data-from-an-xml-backup-802592998.html to do the xml restore? Especially the 'Attachments' section and that the backup file should be the zipped file (not the unzipped files)

Hi @Kenneth McCarthy Suggest you to look at your project's permission scheme. Especially, on who has the 'Assign issues' and 'Assignable user' permission.

If the suggested solution helped you, you can choose to accept the answer (tick mark before the answer) :)

Hi @Attia Jamil Modify the 3 boards' filters to include the common epic. Then, the epic becomes available in all these 3 boards and issues can be epic linked to that shared epic.

Hi @Sonja Lietch What issues you see in a board is based on the filter set on the board. Just check this particular board's filter and tune the filter or the issue to make it appear on the board. Refer to https://confluence.atlassian.com/jirasoftwareserver073/configuring-filters-861254404.html for instruction on the…

Hi @Prashant J Patil If you want to release the license of the user who is leaving, you can deactivate his account. Refer to the instructions in https://confluence.atlassian.com/cloud/invite-edit-and-remove-users-744721624.html#Invite,edit,andremoveusers-Deactivateordeleteusers

Hi @Suzanne Burke Is "SeventeenHUndred" the jira board name? Could you check with the JIRA/project administrator whether you have access to the JIRA project?

If the answer was helpful, you can choose to accept the answer (The tick mark before the upvote) :)

Hi @Darius Lankhorst I am just a fellow Atlassian user who has some expertise on the tool and help the community by sharing the knowledge. If you would like to raise a support ticket/suggestion with Atlassian team, you can do in https://support.atlassian.com And if your goal is to have a overview of the time logged for the…

Sorry, this is not possible on JIRA cloud. Refer to https://confluence.atlassian.com/adminjiracloud/restricted-functions-in-jira-cloud-applications-776636921.html -> Customize Jira notifications

Didnt know you were in jira cloud. The documentations are for server installations :(

Hi @Darius Lankhorst There were some extra characters added to the hyperlink i posted.. Try copying https://confluence.atlassian.com/adminjiraserver071/customizing-email-content-802592932.html and https://developer.atlassian.com/server/jira/platform/adding-custom-fields-to-email/ to notepad and remove the extra characters…

Welcome! If the answer was helpful, you can choose to 'Accept' the answer (The tick mark before the answer) :)

And you are able to see 'Sprint report' for this particular sprint in the board? Have you checked whether the completed sprint is deleted?

Ok. A JIRA administrator will be able to add options to a custom field. Refer to https://confluence.atlassian.com/adminjiraserver071/configuring-a-custom-field-802592532.html Navigate to the Custom Fields page, locate the desired custom field <Build version?> and choose cog icon >Configure. There you should find options to…

Hi @Administrator Sorry, the question is not very clear to me. Is the build version is the 'Version' field ? or the sprint field? Or is that a custom field ?

Hi @Darius Lankhorst Yes, that should be possible. Refer to https://confluence.atlassian.com/adminjiraserver071/customizing-email-content-802592932.html and https://developer.atlassian.com/server/jira/platform/adding-custom-fields-to-email/ Let me know how it goes..

Glad that it was helpful! If my answer was useful, you can choose to accept the answer (the tick before the answer) :)

Hi @Anita Bhat Was the sprint you are looking for is in last 7 completed sprints? Velocity chart shows only last 7 completed sprint

Hi @Ann-Marie Grace Trying my best to put it simple :) 1) Click on configure of "Cascading select' field that you created and then Edit options to configure the main list: 2) Feed in the main choices and then click on "Configure" of the main choice to feed in the sub choices

To import Epic-Story relationship, do not use the 'issue id' column but use the 'Epic link' column and 'Epic name' column. Give a unique name to the epic in the 'epic name' column and use that in the 'epic link' of the story to link it to the epic.

@Steven Pask May be there are some additional info in the logs?

Ok. So the predecessors and successors are actually linked issue of type "Has to be done before". That will be very similar to the import of parent-subtask. Refer to the instruction here => https://confluence.atlassian.com/jirakb/how-to-import-issue-links-from-a-csv-file-740262715.html And i think you are bit confused with…

Glad to be of help! If this answers your need, you can choose to accept the answer (the ticket mark just before the answer) :)

oh ok.. i thought you were ok to do the ranking in the structure board rather than in the kanban board and hence the above suggestion..

Hi @Jerry Norton The order in which the versions are arranged in the project administration => manage version section is the order that reflects in the board as well. Look at https://confluence.atlassian.com/adminjiraserver073/managing-versions-861253349.html on how to 'reschedule a version' 

Hi @Tanya Fraser Could you modify you board's filter and update the ORDER BY clause as below?: ORDER BY priority , Rank ASC That would list the tickets in kanban board to be ordered by priority first and then with the 'RANK' value. However, modifying the query as above will disable 'Ranking' in the board. You will not be…

Hi @Narges Balouchestani Asli By Predecessors and successors do you mean the parent task- subtask relationship between the issues? If yes, refer to https://confluence.atlassian.com/adminjiracloud/importing-data-from-csv-776636762.html on creating sub-tasks. You will have to add two extra columns "issue id" and "parent id".…