Fazila Ashraf Community Champion

Hi @Michael You cannot control the resolutiondate field in JIRA. It takes the date that the resolution value was last updated in the ticket. If you decide to update the resolution value through automation, it will autoset the resolutiondate to current date. 

Is test-guavapay the actual site name in which the products are added? Could you re-check? 

They are the values in those specific tickets processed by the automation.

@Ivanna , unfortunately this feature is not yet available. Please vote on https://jira.atlassian.com/browse/JRACLOUD-70298 Note: the customers involved is in context with in a ticket :( 

Hi @AGuth May be you were removed from some groups that impacts on the dashboard access? Can you check whether those other dashboards exists for others and you are able to access them from a direct link?

Hi @Devendar Gangapuram That is for disabling captcha on signup. For disabling captcha for whole instance, you have to follow https://confluence.atlassian.com/jirakb/disable-user-captchas-from-the-jira-database-333807702.html 

Hi @Aleksandr Ganiyev You are not the org admin. There is this nice article explaining different admin roles in JIRA. Checkout https://actonic.de/en/comparison-of-different-administration-levels-in-jira/

Hi @Mahdi Mohammadnejad The option is available in DC also.. Check out https://confluence.atlassian.com/adminjiraserver/configuring-jira-service-management-approvals-938847527.html 

Hi @Aleksandr Ganiyev Refer to https://support.atlassian.com/jira-cloud-administration/docs/configure-jira-cloud-to-send-emails-on-behalf-of-your-domain/ 

Hi @Mahdi Mohammadnejad So you have the manager's account details captured in a user picker field already? If so, you can set that field as the approver source in the approval flow. Refer to https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/ 

Then you have to reach out to your jira adminstrators to get the board deleted.

Hi @Daria Weiss The instructions to make users as product admins is available in https://support.atlassian.com/user-management/docs/give-users-admin-permissions/ Can you check and let us know where you are stuck?

You can delete the board by following these instructions from https://support.atlassian.com/jira-software-cloud/docs/configure-a-company-managed-board/ Delete a board * Click in the search field (or press /) and choose View all boards. * Find your board and select more () > Delete.

Hi @Madhavi Pasapula Unfortunately it is not possible to get this in filter with out additional marketplace add-ons.. Do you have scriptrunner or another JQL boosting addons?

Ah yes.. It is not customizable to set a definite link :( 

Hi @Bastien Delourmel See choosing home page in https://confluence.atlassian.com/jiracoreserver087/managing-your-user-profile-998874673.html 

Hi @Vidhi Soni Welcome to community! I suppose the article https://www.adaptavist.com/blog/export-from-jira-to-excel will help you.. You will have to design your filter query to get the data that you want to export out

Hi @Judith Murphy Welcome to community! The statuses in the last column in the board is considered as done statuses. Is Done status in your board's last column?

Hi @Temur Khalilov Did you see the same message during the test connection ? Is it possible to share the configuration screenshot?

Hi @PF JIRA description renders the text in wikimarkup and not html. See https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all for wikimarkup formats

Hi @Shivyansh Chopra Welcome to the community! There is a nice article online on this -> https://blog.codecentric.de/jira-template-user-story-tasks-bugs 

@Preem Prakassh Dayaal , i am not sure what is enabled in personal settings. But i would recommend you to do a "Send email" as mentioned by @Tony Langlet below. The notification helper almost always finds the cause if it the cause is inside JIRA. It tells if the misconfiguration is with notification scheme, license ,…

Hi @Preem Prakassh Dayaal So according to the notification helper, for the given action the user should be receiving email? Did it work before and suddenly stopped? Do they have any rule in their email client or something blocking in their mail network?

Hi @Onur Cevik You could use the below condition and configure it to match the issue type value Value FieldAllows to execute a transition if the given value of a field is equal to a constant value, or simply set.

Hi @David Verbeure Not natively in JIRA. If you are using scriptrunner, then you could add a default text to the comment in close screen by using behaviours. 

Hi @Stefan Niethus The JIRA administrators of your setup should be able to change the project admins. If thats what you are looking for...

ah no.. unfortunately, such a feature is not available yet. :( The link takes you to a feature request for this with atlassian. Please vote and watch the request to get updates on the progress.

hmm.. To be on same page, by sub columns , you mean having 2 statuses mapped to the same column? and looking for ability to move the tickets between these statues? If so, please check https://jira.atlassian.com/browse/JSWSERVER-3573 

Hi @Athiya Sharieff Welcome to community! Sorry , there is no sub column in the boards. Would you instead have them in 2 different columns?

Hi @harish rai Welcome to community! The value depends on the estimation statistic that is set on the board's settings.