Fazila Ashraf Community Champion

@Imatree ops , is it the jirabot slack messages? I am not able to reproduce the issue in my setup. Below is the slack app connected. Is it the same at your end or a different integration?

@alyssa_reid , Yes the same. The template used during the automated prompt of jira complete sprint action is available in the confluence site's templates-and-blueprints section. Just to be sure, i edited it in my test site and the changes reflected for the one that gets newly generated from the jira complete sprint action.

Unfortunately the parent field only stores the issue# and not the summary. ~ is not an operator designed to work with the field yet. See https://support.atlassian.com/jira-software-cloud/docs/jql-fields/#Parent If you have some apps that provide additional JQLs like JQL Search Extensions for Jira or Scriptrunner , you…

Hi @Timo Scherer Welcome to community! It is not possible to control who can perform edit operation on the field priority. The general way of getting around this problem will be to not have 'Priority' field in the edit screen. But instead have a self loop transition (say 'Change priority') in the workflow that is…

Hi @Maja Zuchowska Could you give a sample JQL to understand what you refer as 'Parent' type fields? Is the field Parent or fields associated with parent?

Hi @Alby Siby Is the service of the old server installation not stopped? If the service is not active, the emails will not be sent.

If you want to set a field during a transition , it should be available on the transition screen. You could instead add the field update as an additional action after the transition step.

Hi @Levente Kátai-Pál Welcome to community! You can add additional action in the automation to also update the sprint field of those cloned tickets. Like below:

Hi @alyssa_reid Welcome to community! You can find the template in yoururl.atlassian.net/wiki/admin/templates-and-blueprints and edit it already. Not sure whether i am missing something from your question

Hi @Imatree ops Welcome to community! Do you observe this behaviour only for you or other team members are also experiencing this? Have you tried the standard IT troubleshooting like a restart?

Hi @Kyle Booth Welcome to community! Have you already tried to remove the not needed account? -> https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/#Remove-a-user 

Hi @Ofer Ballin Welcome to community! https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/#Add-a-billing-admin should help you with this. 

Hello @Ajay Pratap Singh Welcome to community! We at community are fellow Atlassian users trying to help each other out. We will not be able to fix the Atlassian bugs or suggestions. Would recommend you to raise a bug in https://support.atlassian.com/contact/#/ specific to the reporter autoCompleteUrl problem. Have you…

Hi @VijayaRaghava Welcome to community! Have you looked at the options in https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/ already?

@Eric Roetenberg , What does format("MMMM") give? I couldn't find this formatting option in https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/ Pattern index. Have you tried format("dd/MM/yyyy") ? 

Hi @Paddy Galligan Welcome to community! If you do not have the "create project" option as below, you are not the admin of the site. You will have to connect with your jira site's admins to create the project

Hi @Eric Roetenberg Happy 2025! Can you share snippets of your automation?

Hi @Óscar Mestre In your first automation's rule details section, select the below options pls

And yes, not in the screens / screen schemes. That is my key answer. Use the field normally in automation but remove it from the screens to make it not available in the issue's views but still available for reporting. 

@omerro , You can have it as an open default context. Not restricted. Basically have it available for all the projects where you would like to use the field. 

@Marc -Devoteam- , Sorry. I do not understand what you mean but i tested for the given scenario and the below automation worked with out the 'Move date' field in screens. The value was reportable in issue navigator.

@Marc -Devoteam- @omerro , With automation, you can edit an issue value in automation while not having them on the screen. Did you try it? Did it not work for you?

Hi @eq Welcome to community! Could you share the filter text? (can replace the actual project names with A, b, c)

Hi @omerro Any custom field that is not in the screens of the project will not be visible on the ticket itself. So remove the field from all associated screens.

Happy to help! :) 

@Jasmina Majstrović , you do not seem to have 'project admin' access to the project. Can you ask the project admin to click on "Project setting" > apps > "Xray settings" and see whether the XRay issue types are enabled in the project?

Hi @Ahmed EL KOURRI Welcome to community! What is the reason you would like to have them as subprojects in the same jira project? The answer would depend on this. If it is just to modularise, then you could use project "components" to identify the subproject elements and have the same project hold all the issues of those…

Hi @Jasmina Majstrović Welcome to community! Is "Testing board" a scrum/kanban board? Where did you see it earlier? Can you give screenshots explaining?

yes , you have to swap the due date and start date parameters in the above screenshot and also update to the appropriate link type matching your system. BTW, Why should this be a global rule? Does this process apply to all the projects in your site?

Hi @Shubham Saini Like this :