Fazila Ashraf Community Champion

@Sandra Meessen , From screenshot, i think you already have the ScriptRunner plugin. Have you checked using the behaviours?

Hi @Sandra Meessen Validators are used to validate the inputs and decide whether to allow the transition or not. For your scenario, i would use the Scriptrunner's (commercial plugin) behaviour - https://scriptrunner.adaptavist.com/latest/jira/behaviours-overview.html 

Hi @zhiqiu ye If you have scriptrunner, use the issuefunction issuelinks https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_issue_links 

Hi @Mani Instead of deactivating the user in the script, remove the user from the jira-users group (or any group that you have configured for the application access) in the script Refer to https://confluence.atlassian.com/jirakb/unable-to-deactivate-users-using-deactivate-feature-in-jira-295309946.html for more details.

Hi @Andre May Refer to https://confluence.atlassian.com/jira/tracking-the-time-taken-for-each-workflow-transition-126910724.html on the available choices to generate such a report..

Hi @Lukas Olsson Refer to https://confluence.atlassian.com/jirasoftwarecloud/configuring-estimation-and-tracking-764478030.html on how to configure the agile board for estimation statistic and time tracking. And if 'Log time' and 'Time tracking' is not available to you, check whether you have permissions to 'Work on…

Happy to help! :)

Hi @venkati What error do you receive?

Hi @Sharon Connell I would create 2 transitions which is same except the data field update and an extra space in the name of one. Then would apply different conditions on both the transitions. One transition will be visible when that customfield10703 is empty and the other transition will be visible with the field is not…

Hi @Former User Could you explain what you refer as 'Create a task from a story'? Only subtasks are created from a standard task. Perhaps you meant like a linked issue?

Hi @GoSource Jira Development Account Could you check on the permission scheme of the project in which you created the issue? Do the account you use have 'browse project' and edit issue permissions? Are you able to open the ticket created in REST API via browser?

Do you see something in the server logs on this? And monitor the jira email error queue

Hi @Thomas Burke Can you check whether only when the user (logs out and ) logins into the JIRA, the new AD group changes made to that user account is synced in JIRA?

Hi @Leo Nishanth Anthony The next things to check: * Whether the account is active * The account have browse project permission to this project. * In case there is an issue security applied, account should be eligible to view the ticket

@Samuel Donadelli , Glad to be of help! :) Can you also accept the answer (tick mark before my answer) ?

Hi @Raju Anumula Look at the logs.. That might give extra info on what is wrong. And i would suggest to reindex your jira instance

Hi @Samuel Donadelli Try as below https://baseurl/rest/api/2/search?jql=project%3DSANDBOXJSD%20and%20status%20%3D%20Triage

Hi @Raju Anumula Run the integrity checker and see whether that helps

Hi @Philipp Tauber jira.permission.work.denied with no value will stop users logging work

Hi @Leo Nishanth Anthony Is the dummy user part of jira-users group?

Hi @Hema TB Sounds obvious but i have to ask to be clear.. Do you have 'Closed' and 'Resolved' statuses in the 'Bug tracker workflow' ?

Hi @Vickey Palzor Lepcha 1) JIRA - For the instance disaster recovery, we rely on the native database backup as it is faster. 2) Single Project - We use the xml backup and use the 'Project import' feature to restore just the project (Imp: not the full restore of the instance) 3) Single issue: We usually restore the backup…

Hi @Prasanna Karandikar I dont think i got the full picture here.. But, the value for the field 'technical task type' should actually be one from the choice list defined for it.. might not be the same value as issue type. And while importing, use the 'Map field values' option for this field and define the actual value in…

You could write some scripts using REST API in it to do it automatically. As my team uses timesheet reports and gadget plugin - https://marketplace.atlassian.com/apps/294/timesheet-reports-and-gadgets?hosting=server&tab=overview , we get the overview of the week's work and can enter time in the timesheet table easily.

Hi @Prasanna Karandikar 'null="Design"' sounds wrong.. Did you check whether that is actually in the csv file? Could you check on the type of the custom field 'Technical Task Type'? If it is a list of choice, check whether 'null="Design"' is one among them.

Hi @Said Khalid Scharaf When you click on 'View in issue navigator' link below the story points summary, how many issues does that show you? 5 or 3? From what i know, Total = number of issues with this epic link Completed = number of issues with this epic link in the last column of the board (most possibly named as 'done')

Hi @Krupasindhu Nayak @Hima Bindu Just to confirm, did you upload the xml backup zip file or by any chance did you unzip it and uploaded just a file? Did you see any errors during the import in the log? Please note that for support on critical issues, you can contact Atlassian support via https://support.atlassian.com/

Hi @Gabriel Brown If the answer helped, you can choose the 'accept' the answer (tick mark at left of the answer) :)

Hi @Krupasindhu Nayak That is indeed a serious issue! How was the backup restored? Was it xml backup or db backup? Do you see any useful messages in the logs?

Hi @Gabriel Brown Welcome to JIRA! When you associate the workflow to a workflow scheme and then the workflow scheme to a JIRA project, the workflow will become active.. Inactive just means that the workflow is not currently used by any project