Gizem Gökçe (OBSS) Atlassian Partner

Hello @Josh Goedert , Sometimes it can be difficult, confusing and time consuming to use features implemented directly in Jira. For specific needs like yours, it is better to use out-of-the-box solutions. If you are open to using an application specifically tailored to your needs, Timepiece - Time in Status for Jira which…

Hello @Nikola Perisic , As far as I understand, your primary choice is not an app, but if you would like to evaluate it, I would like to introduce you to a very advanced tool with which you can easily access the reports/results you request. I can recommend Timepiece - Time in Status for Jira which is built by my team at…

Have you tried using our REST API? You can use the Timepiece - Time in Status for Jira REST API to programmatically retrieve data and build your own integrations. We don't have a built-in integration, but most of our customers choose to build their own integrations using our REST API to connect to tools like PowerBI,…

Hello @Mark Bedwell , Welcome to the community! In JSM there are two ways of tracking time. One of them is worklog tracking, which is a report of the hours logged by your teams. The second one is Time in Status reports. These reports are for tracking how much time was spent on each workflow status. To give an example,…

Hello @jriccardo , Sometimes it can be difficult, confusing and time consuming to use features implemented directly in Jira. For specific needs like yours, it is better to use out-of-the-box solutions. If you are open to using an application specifically tailored to your needs, Timepiece - Time in Status for Jira which is…

Hello @t m , Unfortunately, there is no way you can do this with standard JQL. In order to get the results that you desired you have to use a marketplace app. If you are okey to use one, I would like to introduce you to a very advanced tool, Timepiece - Time in Status for Jira which is built by my team at OBSS. It is…

Hello @Simon Hancock , @Chuck Oleary has already mentioned the application which is built by my team at OBSS, but I want to give you a little bit of more detail about it. Timepiece - Time in Status for Jira by OBSS is a very advanced tool with which you can easily access the cycle time in your JSM projects as you…

Hello @Mkrtich Tono , Sometimes it can be difficult and confusing to use features implemented directly in Jira. For specific needs like yours, it is better to use out-of-the-box solutions. If you are open to using an application specifically tailored to your needs, Timepiece - Time in Status for Jira which is developed by…

Hello @Faustina Lawrence , Welcome to the community! I would like to introduce you to a very advanced tool with which you can easily access the average response time in your JSM projects as you request. I can recommend Timepiece - Time in Status for Jira which is built by my team at OBSS. It is available for both Jira…

Hello @mbitzis , If you are ok to use a marketplace app for your reports, Timepiece - Time in Status for Jira which is developed by my team at OBSS, is the tool I would highly recommend. It is available for both Jira Cloud and Data Center. Time in Status mainly allows you to see how much time each issue spent…

Hello @Brian Forsner , In order to measure Lead Time for your epics I can recommend Timepiece - Time in Status for Jira app which is built by my team at OBSS. It is available for both Jira Cloud, and Data Center. Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee.…

Hello @Steve_G , If you are ok to use a marketplace app for your needs, Timepiece - Time in Status for Jira which is developed by my team at OBSS, is the tool I would highly recommend. It is available for both Jira Cloud and Data Center. Time in Status mainly allows you to see how much time each issue spent…

Hello @Patrick Kap , If you are ok to use a marketplace app for your needs, Timepiece - Time in Status for Jira which is developed by my team at OBSS, is the tool I would highly recommend. It is available for both Jira Cloud and Data Center. Time in Status mainly allows you to see how much time each issue spent…

Hello @Igal Altshuler , I understand that you want to calculate the resolution time of your Jira Issues. For that I can recommend Timepiece - Time in Status for Jira app which is built by my team at OBSS. It is available for both Jira Cloud, and Data Center. Time in Status mainly allows you to see how much time each issue…

Hello @Alec Dewell , Welcome to the community! As @Bill Sheboy mentioned above it is best you use the WAS IN operator and create a custom JQL query with specific dates on it to get the numbers you want. However, it will be hard for you to write down a separate JQL for every month and keep all the records together. I see…

Update on May 9th, 2024: Time in Status by OBSS was recently rebranded as Timepiece. It is still the same capable app with the same dedicated team behind it. The answer below mentions the app as "Time in Status" but you can find the app in the marketplace as "Timepiece (formerly Time in Status)". Hello @Lauren Kampan ,…

Hello @ahmad.muhammad , Welcome to the community! Time to Resolution or in other words Resolution Time focuses on the duration it takes to resolve issues or incidents, often measured from the moment a problem is reported, to its eventual resolution. If you wish to calculate the resolution time of your Jira Issues, I can…

Hello @Irina Harutiunian , Sometimes it can be difficult and confusing to use features implemented directly in Jira. If you are open to other solutions for your needs, Timepiece - Time in Status for Jira which is developed by my team at OBSS, is the tool I would highly recommend. And it is available also for JSM! Time in…

Hello @Aditya Sardesai , I would like to introduce you to a very advanced tool with which you can easily access the reports you request with no limits. I can recommend Timepiece - Time in Status for Jira which is built by my team at OBSS. It is available for both Jira Cloud, and Data Center. Time in Status mainly allows…

Hello @K C Siddharth , For your needs, Timepiece - Time in Status for Jira which is developed by my team at OBSS, is the tool I would highly recommend. It is available for both Jira Cloud and Data Center. Time in Status mainly allows you to see how much time each issue spent on each status or each assignee. Time in Status…

Hello @Lisa Rockhill , If you want to see a report at the assignee level, the Timepiece - Time in Status for Jira application which is built by my team at OBSS is the suitable tool for your needs. It is available for both Jira Cloud, and Data Center. Time in Status mainly allows you to see how much time each issue spent…

Hello @Aswathi D , I understand that you are not looking for a paid solution right now. However, if you ever need it I can recommend Timepiece - Time in Status for Jira which is built by my team at OBSS. It is available for both Jira Cloud, and Data Center. Time in Status mainly allows you to see how much time each issue…

Hello @Josh Bray , JSM Reports offers limited details and flexibility in terms of report parameters. For maximum details and flexibility, I suggest you use a marketplace app. If you are ok to use a marketplace app for your reports, Timepiece - Time in Status for Jira which is developed by my team at OBSS, is the tool I…

Hello @IT , I suggest using a marketplace app that already does this to try and calculate the durations between statuses by hand. If you are ok to use a marketplace app for your reports, Timepiece - Time in Status for Jira which is developed by my team at OBSS, is the tool I would highly recommend. It is available for…

Hola @Antonio González , Nuestro equipo en OBSS creó la aplicación Timepiece - Time in Status for Jira exactamente para esto. Está disponible tanto para Jira Cloud como para Data Center. Time in Status le permite principalmente ver cuánto tiempo pasó cada problema en cada estado o cada asignado. No necesitas descargar el…

You're welcome! Actually the pricing depends on how many active users you have in your JIRA environment. You can easily calculate the cost of the app from the link above by entering the number of active users in your JIRA. Timepiece - Time in Status for Jira Please note that Time in Status uses the standard cloud licensing…

Hello @Surti K , As far as I understand, your primary choice is not a paid solution, but if you would like to evaluate it, I would like to introduce you to a very advanced tool with which you can easily access the reports/results you request. I can recommend Timepiece - Time in Status for Jira which is built by my team at…

Hello @Vamsi Fragale , Welcome to the Atlassian Community! Jira does not provide this functionality out-of-the-box. However, the required data is available in each issue's history but you will need to use a marketplace app to get ready-to-go reports. For this, I would like to introduce you to a very advanced tool with…

Hello @Laurie Loftin , Welcome to the Atlassian Community! I would like to introduce you to a very advanced tool with which you can easily access the reports you request. I can recommend Timepiece - Time in Status for Jira which is built by my team at OBSS. It is available for both Jira Cloud, and Data Center. Time in…

Hello ruchiuppal@Orthofix.com , I would like to introduce you to a very advanced tool with which you can easily access the reports you request. I can recommend Timepiece - Time in Status for Jira which is built by my team at OBSS. It is available for both Jira Cloud, and Data Center. Time in Status mainly allows you to…