Emre Toptancı [OBSS]

Hello @Teri Simonds , If you are OK with using a marketplace app for that, our team at OBSS built Timepiece - Time in Status for Jirafor these exact needs. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and on each assignee. Time in…

in Is there a way to get the date and time for when issues transition from one status to the next? Comment by Emre Toptancı [OBSS] January 2022

Hello @azanotti For getting linked issues from another project, I suggest you use an app. My favorite is Search Linked Issues (I am not related to this app). This app introduces new JQL functions that return issues that are linked to one of the issues in your JQL. Works just like the built-in JQL function " issue in…

in How to get AGE and Status from linked issues? Comment by Emre Toptancı [OBSS] January 2022

Hello @Rita Sung , Our team at OBSS built Time in Status app for this exact need. It is available for Jira Server, Cloud, and Data Center. Fundamentally, Time in Status allows you to see how much time each issue spent on each status and each assignee. The app also has 4 types of date reports. An issue can visit the same…

in How do I create a report on the status and status change dates? Comment by Emre Toptancı [OBSS] January 2022

Hello @Larissa Akemi , Our team at OBSS built Timepiece - Time in Status for Jira for this. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. You can define filters based on those times to see issues that spent more…

in We're trying to search issues that remains in the same status for more than 3 d and less than 4d Comment by Emre Toptancı [OBSS] January 2022

Hello @[deleted] Our team at OBSS built Timepiece - Time in Status for Jira for this. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. You can combine status times into Consolidated Columns to get metrics like Cycle…

in Need a report that shows days taken from In Development to Resolved which also will show Story Poi Comment by Emre Toptancı [OBSS] January 2022

Hello @Ilaria , Our team at OBSS built Timepiece - Time in Status for Jira for this. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. The app has custom calendar support so you can get the durations based on a standard…

in Time to Resolution vs Time Between Status Comment by Emre Toptancı [OBSS] January 2022

Hello @Scott Kredo If you also have Jira Software, Control Chart of the Kanban boards might help a little about this. But I should note that the Control Chart in Jira offers very limited flexibility in terms of report parameters. For much greater flexibility and detailed reporting options, our team at OBSS built Time in…

in reports on time in status Comment by Emre Toptancı [OBSS] January 2022

Hello @Kyle Williams , The default Control Chart offers very limited flexibility in terms of report parameters. For much greater flexibility and detailed reporting options, our team at OBSS built Time in Status app for this. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much…

in What report will calculate cycle time for completed items? Comment by Emre Toptancı [OBSS] December 2021

Hello @Paras Sachan, For your fifth requirement and for similar needs about tracking times, our team at OBSS built Timepiece - Time in Status for Jira. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. For all numeric…

in How to create dashboard for given requirment Comment by Emre Toptancı [OBSS] December 2021

Hello @Lisa Zanini , The data needed for this report is available in each issue's history but Jira does not provide this functionality out-of-the-box. If you are happy with serious custom development, you can try getting this data via REST API (changelog endpoint) and do the calculations yourself. If you are OK with using…

in How to find out how often issues transitioned backwards? Comment by Emre Toptancı [OBSS] December 2021

Hello @Rado I have got very good news for you. (I know this is an old post we answered before and I've already informed you through your support request but let me leave the news here for those following this post.) With this week's update, we released Multi Visit Behavior selection for Status Duration reports. Up until…

in How to measure time in status within single transition cycle? Comment by Emre Toptancı [OBSS] December 2021

Hello @Vadym Kalujny Jira already tracks the history of status changes in each issue's history. You can see this data in the History tab of each issue. I don't recommend tracking this with a custom timer because users tend to forget to click on those buttons. Using the status history gives much better results. If you are…

in Time tracking in software Comment by Emre Toptancı [OBSS] November 2021

Hello @Karen O_Regan The recommended approach here would be to move the issue to another status when you respond to the customer. In you use this case, our team at OBSS built Timepiece - Time in Status for Jira for this exact need and more. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you…

in Tracking response time to a JIRA issue by certain users Comment by Emre Toptancı [OBSS] November 2021

Hello @Omar Khazamov Our team at OBSS built Timepiece - Time in Status for Jira for this exact need and more. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. You can combine statuses into Consolidated Columns to see…

in Average Time In Status Grouped By a Select Field (e.g Reporter, Assignee, Team etc) Comment by Emre Toptancı [OBSS] November 2021

Hello @Christopher Marsh The data needed for this report is available in each issue's history but Jira does not provide this functionality out-of-the-box. If you are happy with serious custom development, you can try getting this data via REST API (changelog endpoint) and do the calculations yourself. If you are OK with…

in How can I run reports on time spent in a given status? Comment by Emre Toptancı [OBSS] November 2021

Hello @Aleksandar Colic Our team at OBSS built Time in Status app for this exact need and more. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. You can combine statuses into Consolidated Columns to see the total of…

in Average time spent on group of issues per label Comment by Emre Toptancı [OBSS] November 2021

Hello @Jason Liu, Our team at OBSS built Timepiece - Time in Status for Jira app for this exact need and more. It is available for Jira Server, Cloud, and Data Center. Using Time in Status, you can get ready analysis reports from the UI or REST API. First, your question: Time in Status can give you status transition dates…

in I want to capture the time of changing status Comment by Emre Toptancı [OBSS] November 2021

Hello, Our team at OBSS built Timepiece - Time in Status for Jira for this exact need and more. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. It also has Duration Between Statuses report that shows the duration…

in How to calculate total time spent From To Do to Done Comment by Emre Toptancı [OBSS] November 2021

Hello @Luke Our team at OBSS built Timepiece - Time in Status for Jira for this exact need and more. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. You can calculate averages and sums of those durations grouped by…

in Get time between statuses using API? Comment by Emre Toptancı [OBSS] November 2021

Hello @Anantharaj I am not sure I understand your need perfectly but I believe you are trying to get a "Two Dimentional Filter Statistics" gadget, with one dimension being Status. The thing is, you want to display not each individual status, but you want to put them in status groups. If that is the case, I am sorry but it…

in I have different JIRA Status(such as ToDo, In-progress, Grooming, UAT, etc..), i want combine status Comment by Emre Toptancı [OBSS] October 2021

Hello @SHEHZADALI ISMAILY JQL gives you the option to filter by comparing specific dates on issues to current (or a given) date but you can't compare dates on issues with each other. That means (using JQL) you can ask to get issues that were updated less than 7 days before today but you can't get issues that were updated…

in How to track how long an issue has been in from one specific status to another specific status? Comment by Emre Toptancı [OBSS] October 2021

Yet the question stands... what are your requirements? What do you need to see in the report?

in Can you give me a tip to get a report of tasks done by a development team for a week? Comment by Emre Toptancı [OBSS] October 2021

Hello @praktikant3 , Are your users actually logging work on tickets? Or are you looking for a solution that gets its data from how much time tickets spent in a status (for ex, "In Progress")? If your people are not logging time on tickets and you want to get data from status times, our team at OBSS built Timepiece - Time…

in Is there an integrated time Traking tool in Jira that would track time spent per each client? Comment by Emre Toptancı [OBSS] October 2021

Hello @ori gal , I guess you want to use the velocity chart to get some kind of analysis about the trend of time spent on individual (or a group of) statuses in your workflow. Using the built-in Control Chart of Kanban boards might help with that since it allows you to inspect individual (not statuses but) board columns.…

in Does Jira support flexible sprint measurements? Comment by Emre Toptancı [OBSS] October 2021

Hello @Daria Pavlova , Jira does not give this information out of the box. If you are OK with using a marketplace app, our team at OBSS built Timepiece - Time in Status for Jira app for this exact need and more. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each…

in JQL for ''Time to assign' or 'Time to first response' in non-service desk Jira. Comment by Emre Toptancı [OBSS] October 2021

Hello @[deleted] , Control Chart is not very transparent about its inner workings and has very limited flexibility. If you are OK with using a marketplace app for this purpose, our team at OBSS built Timepiece - Time in Status for Jira app for this exact need and more. It is available for Jira Server, Cloud, and Data…

in How "Include non-working days in calculations" works Comment by Emre Toptancı [OBSS] October 2021

Hello @Ilya Konovalov , Jira does not give this information out of the box. The "Time spent" fields are about work logged onto issues by users, not time spent in statuses. Our team at OBSS built Timepiece - Time in Status for Jira app for this exact need and more. It is available for Jira Server, Cloud, and Data Center.…

in Calculate the time spent in progress for a specific ticket component. Comment by Emre Toptancı [OBSS] October 2021

Hello @kavita.desai Our team at OBSS built Timepiece - Time in Status for Jira app for this exact need and more. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. You can calculate averages and sums of those durations…

in Is there any way to get the time spent in a status for an issue Comment by Emre Toptancı [OBSS] October 2021

Hello @Christoph Winkler Our team at OBSS built Time in Status app for this exact need and more. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. You can calculate averages and sums of those durations grouped by the…

in reporting on time "in progress" for issues Comment by Emre Toptancı [OBSS] October 2021

Hello @Pascal , Our team at OBSS built Timepiece - Time in Status for Jira app for this exact need and more. It is available for Jira Server, Cloud, and Data Center. Time in Status allows you to see how much time each issue spent on each status and each assignee. You can calculate averages and sums of those durations…

in Report needed (time to inital work) Comment by Emre Toptancı [OBSS] October 2021

Emre Toptancı [OBSS] Atlassian Partner

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