Emre Toptancı [OBSS] Atlassian Partner

Hello @Sampath Thank you for the additional information. Our app, Keychain, does not provide automatic commenting on issues. It tries to follow a more transparent and automated approach. While using Keychain, your Jira admin can pre-configure your projects, workflows, and Jira schemes for delegate-users. This way, any…

Hello @Sampath , If you are looking for a way to delegate the responsibilities of the person going on a vacation to someone else, my team at OBSS built the most comprehensive solution for that. I suggest you take a look at our app, Keychain - Delegation for Jira.…

Hello @malek , If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center. Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee. The app can…

Hello @Ravina , The data you need is available in each issue's history but Jira does not give this as a ready-to-use report. You will need to use a marketplace app for this. If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available…

Hello @sebastian kellner , The data you need is available in each issue's history but Jira does not give this as a ready-to-use report. You will need to use a marketplace app for this. If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is…

Hello @Stephen Caruso , The data you need is available in each issue's history but Jira does not give this as a ready-to-use report. You will need to use a marketplace app for this. If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is…

Hello @Nidhi Kapoor , If you asking about the actual duration it took for the stories to complete (not the work logged by your users), our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center. Time in Status mainly allows you to see how much…

Hello @Ben Weisman , There is no SLA structure for software projects but it is perfectly possible to measure status times or the time from one status to another. The data you need is available in each issue's history but Jira does not give this as a ready-to-use report. You will need to use a marketplace app for this. If…

Hello @Danielle.Hawkins , The data you are looking for is available in each issue's history but Jira does not provide these as ready-to-use reports. You will need to use a marketplace app for these. If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this…

Inactive users are disabled from a user management perspective. Jira won't allow you to use them for anything. Not through the UI, not via Java API or REST API. Your only bet could be activating them temporarily to do what you need, then disabling them again.

Hello @Luis Dominguez , The data you are looking for is available in each issue's history but Jira does not provide these as ready-to-use reports. You will need to use a marketplace app for these. If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact…

Hello @Maroua Arfaoui , If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center. Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee.…

Hello @Sabina Grigorescu Control Chart provides little insight into its inner workings and offers limited flexibility in terms of report parameters. Our team at OBSS built Timepiece - Time in Status for Jira for this exact need. You can even install it as a free trial version to cross-check its results with the Control…

Hello @shravya chinthapatla Instead of creating worklogs for this, you can get direct reports about how much time was spent on each issue. Jira holds this data in each issue's history. You will need a marketplace app to get ready-to-go reports about this. If you are OK with using a marketplace app for this, our team at…

Hello @Ronaldo Rosales, Jira does not provide this information out-of-the-box. You will either need to calculate this data by getting data through Jira's REST API or you will need to use a marketplace app for this. If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for…

Hello @Saloni Goel The "status changed" operation checks the whole issue history. You should even be able to use multiple instances of that operator. I mean, the following is a perfectly valid query: project = "ABC" and status ="In Progress" and (status changed FROM "Backlog" TO "In QC") and (status changed FROM "IN QC" TO…

Hello @Antonio Patron If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center. Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee. The…

Hello @Peruma Chinnasamy , The data you are looking for is available in each issue's hşstory but Jira does not give this as a ready-to-use report or does not offer these as columns in the search interface. Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee. The app…

Hello @Frank Pride The data you are looking for is available in each issue's hşstory but Jira does not give this as a ready-to-use report or does not offer these as columns in the search interface. You will need to develop your own solution for this or use a marketplace app. Our team at OBSS built Timepiece - Time in…

Hello @lilit_tsaturyan Control Chart presents an overall view of the issues and offers limited flexibility in terms of report parameters and details. To get more details, you will need to use a marketplace app. If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira…

Hello Arnold, I think the thing closest to what you want is the Cumulative Flow Diagram. It should be available as a report option on Scrum boards. https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-cumulative-flow-diagram/ EmreT

Hello @BSANSC2019 For the Resolution Time report, you might use the Resolution Time gadget (and the corresponding project report with the same name). As far as I remember, they are also available for JSM projects. The downside is they work only based on a 24/7 calendar and ignore your calendar definitions for JSM.…

Hello @Edgaras Baumila The raw data you need for this report is available in each issue's history but Jira does not give this to you as a ready-to-use report. Measuring this manually is expensive to build/maintain (needs to be put into every workflow), very hard to scale (a separate custom field for each measurement), and…

Hello @Mario Amaya If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center. Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee. The app…

Hello @Vinod Kumar Jira does not give this as a ready-to-use report but you can get this with a marketplace app. Our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center. Time in Status mainly allows you to see how much time each issue spent…

Hello @Jenwit Suwannakote I couldn't understand what you need. Can you give some more details? Or you can reach our support team via plugin@obss.com.tr Thanks

Hello @Pratima Sharma Presuming that an issue is assigned to a user when that user is working on that issue, any user can utilize a JQL query like this one to see the issues that were assigned to him/her in the last X days. assignee was currentUser() and created > -30d This will show the issues that were created in the…

Hello @Victor Our app, Timepiece - Time in Status for Jira, has ready-to-use Excel and Google Sheets template files that allow you to pull calculated Time in Status data directly into a spreadsheet. You can build your reporting starting with these templates and have single-click-refresh reports.…

Hello @shashikanth.budidha The Resolution Time gadget (and the corresponding project report with the same name) works only based on a 24/7 calendar and ignores your calendar definitions for Jira Service Management. This gadget reports only resolved issues and leaves out the ones that are already running. A similar gadget,…

Hello @Aneesh Vatedka You said you already looked at a Time in Status app but I am glad to tell you that Timepiece - Time in Status for Jira can also give you the report you need. (Hint: We'll be using the super-duper advanced Any Field Duration report type of the app) First of all, in order to get this report, your users…