Peter_DevSamurai Atlassian Partner

Hi @nagata shumpei , :) We also use this animation! Jira Cloud Premium does not support this. We use Chrome extension so i guess this applies for Chrome users only. You can try Confetti for Jira (free :)): Pops confetti on ticket completion. You can customize the code for variations (ex: smiling icon or other icons). I…

Hi @김현석_포카_ , Unfortunately, there's no direct endpoint to list only "used" attachments, but you can combine APIs to achieve it: Fetch the page body to parse references -> then list all child attachments and filter matches. The v1 endpoint you mentioned is for downloading, but for listing, use…

Hi @Martin W , That "os_authType was 'any' and an invalid cookie was sent" error is triggered when a request to a protected endpoint (like /rest/oauth2/latest/token) includes an invalid or unexpected session cookie, and the config prioritizes cookie auth before falling back to others like Basic. You can try sen refresh…

Hi @Katie McDaniel , You can use a custom Rovo agent to generate the structured content (with markdown for formatting), then Confluence automation to trigger it and create the page from your template. 1. Customize the Rovo Agent: Below is the prompt, the prompt should be as detailed as possible, you can refer to the below…

Hi @김현석_포카_ , The GET /pages/{id} retrieves the page body (with image references), but the POST /pages only creates the new page with those references intact. Attachments (like images) aren't automatically copied; they stay attached to the original page, so references break on the new one. You can copy the attachments…

Hi @Hannah McClure, You're not alone since this is a known issue with the Decision Report macro. Multiple logs in a space shouldn't interfere (each is independent), but if any have empty entries, it can affect filtering across the space. But you can certainly work around this: 1. Adjust Macro Settings: Edit the Decision…

Hi @Sepiedeh Roustaei , Outlook Desktop might add filtering issues, but since test emails arrive, it's likely Atlassian-side. You can refer to similar articles: * Confluence calendar not sent * Team Calendar not sent You can try few methods below: 1) Double-Confirm Setup: Edit event > Reminders > Ensure "30 minutes before"…

Thank you so much! Have a great weekend ahead!

Hi @Tenno Skoom , Confluence Cloud does not automatically vectorize and index all documents for general LLM ingestion out of the box. However, with Rovo (available in Premium and Enterprise plans), Confluence content is automatically indexed using vector embeddings for Atlassian's internal AI features like search, chat,…

Hi @Alexander Junkermann , The "Copy ConfiForms Data" action in IFTTT allows setting entryId=[entry.id] to preserve the source record's ID in the destination form. However, ConfiForms entry IDs (UUIDs) are unique only within each form's dataset, not globally across the Confluence instance. Since each form operates as an…

Hi @Akizumi Ebisawa , I would recommend you submitting a ticket to support.atlassian.com/contact > "Login issues" > Provide URL, email, and error message. In the meantime, you can try few methods below: 1) Verify Reset Email: Check spam/junk in your email (the one tied to your Atlassian account). The reset link expires in…

Thank you for this article!

Hi @later , As a Confluence product admin, you can manage product-specific settings (like spaces and permissions), but user management (e.g., editing personnel info like names, emails, or roles) is handled at the organization level, not the product level. If your role is only product admin (not org admin), you won't see…

Hi @Sara Suehs , Unfortunately, for all plans for Confluence Cloud, database text fields are plain text only so you cannot format like bold, italics so it's a limitation. You can use a linked page with excerpt for rich text: * Change your text field to "Page details" type (or add one): Database settings > Edit field > Type…

Hi @Matthew Burfeind , The linkings to H2s inside tabs (like Mosaic Tabs) often fails because tab content is dynamically loaded/hidden via JS, breaking anchor jumps. It's not a bug in Confluence but a limitation. In Premium plan there is no native fix but you can work around this: 1) Mosaic Settings: Check Mosaic settings…

Hola @Jenniffer Tahis Paredes Romero , Lamento que hayas perdido acceso a tu sitio Jira Cloud, es común con planes gratuitos si no se usa por mucho tiempo. Para Jira Cloud Free, Atlassian desactiva los sitios después de 120 días de inactividad (sin acciones como abrir un dashboard o ver un issue). Envían emails de…

Hi @Wyman Yan , In Jira Cloud, admins don't automatically get all perms; it depends on the project's permission scheme (company-managed) or access settings (team-managed). Let's troubleshoot step by step as Product Admin :) You can refer these similar articles: User Permissions / Problem with assigning tasks First, Check…

Hi @ALLAN XIMENES PEREIRA , In your plan Confluence Cloud Standard, Rovo agents can use the "Create page" skill (included in all plans), but it often requires user confirmation (ex: selecting space/template), and actions like this have limits (ex: 100 rule runs/month via underlying automation). The "trigger" field looks…

Hi @ted cho , Based on the latest update from Atlassian Status, there's a hiccup when it comes to error message so you can expect the system to work normally within 1-2 hours hopefully. Best, Peter

Hi @김경진 , The "Something went wrong on our end" with Hash LFMDI6 and Trace 0ff49e8dfd6e412ab68c5a4fc113c8af points to a transient Jira Cloud backend hiccup. As of today based on the Atlassian Status (Oct 27th), some users experiencing 'Something went wrong error' message in Jira and JSM so you can wait and try in the next…

Hi @Bao Ha , Based on the latest update on Atlassian Update, there's a little bit hiccup widespread outage affecting Jira Software Cloud right now (Oct 27th, 2025) so this is likely account or browser specific. You can wait to the next hour for the issues to resolve itself. -- Hi bạn :) Dựa trên cập nhật mới nhất từ…

I really love this article and thank you for this insight of Confluence!

Hi @Wills Seet , The first one (404 "dead link" page) looks like a standard Atlassian "oops" for an invalid URL, but it's actually the service account management view (not the API response itself—API 404s usually return JSON like {"errorMessages":["No such rule"]}). The second confirms your service account setup. The 404…

Olá @Marcelo Brandão , Entendo a frustração. Não há auto-reset para isso. O que fazer (passo a passo simples): * Peça ao admin da sua empresa: Como é workspace corporativo, o admin do Atlassian (geralmente TI) pode desabilitar o 2FA para sua conta via Org settings > Security > Manage 2FA. Explique a situação e forneça seu…

Hi @Wills Seet , 1) I apologize for the mix-up—it's actually named "manage:jira-configuration" This granular scope allows CRUD on automation rules without over-privileging. (Reference: Jira scope for OAuth 2.0 / API token scope from Jira REST API). Where to find it: * Atlassian Account > Security > Create API token >…

Hi @Tom Wiseman , Unfortunately, Bitbucket doesn't auto-garbage-collect dangling objects immediately after history rewrites. The 30-day wait is for local reflog expiry, and pushes alone won't trigger it unless you're over the 2GB warning threshold. :) But as a product admin, you can try self-triggering auto-GC first (no…

Hi @Carmen Olsen , The "dot" on your Trello boards is the Trello's flagging recent activity on a board you're subscribed to. It pops up in the board list view to quickly highlight boards with updates :) Note: In app settings > Notifications, tweak what triggers the dot (ex: mentions only) to reduce noise. Hope the below…

Hi @Wills Seet , This is a common issue and you're on the right track! The issue is likely: (1) using site REST URLs instead of the Atlassian API gateway for scoped auth, or (2) missing the exact "manage:jira-automation" scope. 1. Confirm/Regenerate Token with Precise Scope: * Atlassian Account > Security > API tokens >…

I'm really glad everything works out for you! Have a great week ahead!

Hi @Nicolas Shinozaki , This is is a little complicated so bear with me :) When a new Epic is created, automatically clone tasks/subtasks from your template Epic -> Link them using the Parent field. No nested branches needed, but it requires 2 interconnected rules (1 for tasks, 1 for subtasks) and a temp hack to track…