Peter_DevSamurai Atlassian Partner

Hi @Chris Peake , You’re right that some fields in the Jira work items table (in Confluence and Jira) are editable inline and some aren’t, but there isn’t a published “master list” of which fields are editable. To answer your questions: * List of editable fields There is no official Atlassian doc that lists “all fields…

Hi @lord zheng , Right now in Jira Cloud there isn’t any setting to completely disable the auto‑expansion of * the left navigation sidebar, or * the right issue details panel on boards. So what you’re seeing is expected behavior at the moment, not a configuration issue on your site. So the best way to push this forward is…

Hi @Daniel Santa Cruz , What you’re seeing is how ConfiForms works by default with multi-value fields like your Dynamic Multi-Label “Tags” field. With the tag Hello, World -> The filter Hello is treated as an exact match on the full valiue so it would not match. For the best solution, you need to use a contains operator in…

Hi Tony, What you’re seeing matches Atlassian’s new “improved billing experience” and I apologize for the old info provided. The Reactivate flow and the generic “Something went wrong” error usually mean the billing backend needs Atlassian to fix something manually. So the right path now is: 1. Go…

Hi @Rosalin kandapan , This error happened because Typescript doesnt know the type of context & requestJira-> So it falls back to any. In Forge, you should import and use the proper types instead of leaving them implicit; and TypeScript is running in strict mode (default) Or you can use your own interface You can try the…

Hi @Elise Warren , The answer is yes. You can either: 1. Rovo can read and answer questions from your PPT or PPTX files If your PowerPoints are stored in a connected source (for example, SharePoint or OneDrive) and indexed by Rovo, Rovo can read the slide content, and summarize or answer few simple questions 2. Use slide…

Hi @Tony Park , Your subscription was canceled (you can see it marked as DEACTIVATED and the cancel date of Sep 26, 2025), but the system is still trying to reactivate the old Premium plan instead of letting you switch to Free. That’s why you get the “Something went wrong” error when you try to change the plan. You can try…

Hi @rajpkkd , How long has it been since you've last used/gained access to your Confluence? I look forward to your response. Best regards, Peter

Hi @Dave Mathijs , Unfortunately, for now there's not an update yet. I suspect there will be an update within this quarter.

Hi @Low Herc Zeppelin , Unfortunately, in Jira/Confluence cloud, you can’t “map” or merge two separate directory users into one Atlassian account. If you want to preserve history under one identity, you need to change the email on the existing directory user and let that flow through, rather than creating a brand‑new user.…

Hi @Sarah Gallagher . I'm sorry to hear that. Usually, if things disappear it would result in you've not been using this instance. But on Confluence Cloud Free, content is not automatically deleted just because it’s been inactive. There isn’t an “inactivity timeout” that wipes spaces or pages on the free plan. So it's…

Hi @Peter Carbon , Yes, "Use dates from their assigned sprint" is precisely what I/you're referring to "Schedule by sprints". I hope the below documents are helpful for you: * Change date field used to schedule work items Best regards, Peter

Hi @Neha Manchanda , You can create your own custom rovo agent: * Rovo > Agents > Create agent. * * Then name as: Sprint Review Assistant. * Prompt: "You are a sprint analyst. For the last [N] sprints: Calculate completion rate (completed/committed points), list spillovers with root causes from descriptions/comments, and…

Hi @Phat Le , mine was time-out yesterday but today works fine again. I notice that you're using the agent AgileTest Generator so it might have been the app versioning issue. Does it work again today?

Hi @Peter Carbon , In Advance Roadmaps, date rollup up the hierarchy (Story > Epic > Initiative) relies primarily on explicit start/target dates on child issues, not just sprint assignments. -> This differs from the board Timeline view, where sprints auto-influence rollup because it's sprint-scheduled by default. In…

Hi @SF-YEL , May I ask what testing tool are you referring? For context, my name is Peter and I'm part of the AgileTest team. In our app, when adding test cases to a test run/execution, the test cases can be filtered via their suite/folder, assignee (test case's assignee). I wonder if there'a a JQL option on your side, you…

I'm sorry to hear that @Stefan Noack , I hope everything works out well in your favor! Have an amazing week ahead! Bestest regards, Peter

Congratulations to all that have been mentioned! You rock!!!

Hi @Stefan Noack , In Confluence, sites can be automatically deactivated after about 120 days of inactivity (no logins, edits, or views), and if not reactivated within a grace period (typically another 90 days), they may be permanently deleted with no data recovery. This is Atlassian's policy to manage unused resources,…

Hi @Thanh Le , That 403 Forbidden on the /rest/api/3/attachment/content/{id} endpoint in Forge is usually due to missing scopes in your app's manifest.yml. And the direct img src like your example won't work because it lacks auth (Forge runs in a sandbox without direct browser access to protected APIs). Can you help me…

Hi @Anja Visnikar , Thank you for clarifying this for me! I in the new "live" pages (which I believe refer to the updated editor experience or features like databases/whiteboards in Premium), notifications for self-actions are indeed limited or inconsistent. You can report this through support.atlassian.com/contact >…

I totally agree, for specific ones like "Spaces", "work item" should not be translated. And when I'm doing work with i18n files, I notice when changing few languages, there are a few words in Jira workspace are not yet to be translated. 

Hi @Anja Visnikar , The "Notify on my actions" setting in Confluence Cloud (under your profile > Settings > Email notifications) is intended for receiving updates on pages/spaces you're watching when you perform actions like editing or commenting. However, it doesn't trigger notifications for self-assignments (ex:…

Hi @Michael Cole , In JSM, customers (portal users) are managed differently from internal team members as they're not full Atlassian accounts unless they sign up, so they don't appear in the main Users page (admin.atlassian.com > Directory > Users). That's why you only see your team there; customers are in JSM's…

Hi @Simon H , This is a known issue for long pages. This happens due to certain page content or layouts causing overflow conflicts in the editor's rendering, and it's more common in browsers like Firefox or with specific macros/tables. This bug has not been rolled out yet so you can track this similar requests here:…

Hi @Saif Wahab , Rules run as the "Automation for Jira" system user, so the reporter defaults to that unless overridden. It's fixable with advanced JSON editing in the "Edit issue" action. Question 1: What is the most reliable Smart Value or JSON block to ensure the original reporter is preserved during the move? * In the…

We use Scroll PDF Exporter for Confluence to publish our Confluence as well!

Hi @Avinash A P , Deactivated users can be reactivated by site/org admins without data loss, but if it's IDP-synced, changes must start there. You can follow these steps: * Log in to admin.atlassian.com > Select your organization. * Go to Directory > Users > Search for the deactivated user (filter by "Deactivated" status).…

Thank you for this content @Rachel Wright ! This is one of the most helpful one!

Thank you @Rachel Wright ! Although I don’t use JQL on a daily basis, knowing these is very helpful when I need to find a specific work item. Happy New Year!!!