Josh Hammond Expert

Hi @Himanshu Singh . Is there any way that org admins can see all Overviews that are in use from a single place (rather than having to inspect every space individually)? I'm not necessarily opposed to the feature deprecation, but anytime something gets removed from the system we try to target notifications to the specific…

Hi @Anshumaan Bhartiya . Our team has been anxiously awaiting this kind of functionality and it's exciting to see that you're actively working on it. Would you be open to having a call to discuss further? We have a bunch of use cases in mind at an enterprise level. Our CSM, Philip Li, can get you in contact with us if…

@Jensen Fleming thanks for the super helpful article! Is there a way to differentiate between {{agentResponse}} values when multiple agents are included in an automation rule (e.g. branched executions or sequential calls from one agent to the next one)?

Hi @Mehak Bokhari . Thank you for the heads-up. The timeline is a bit aggressive (less than 3 weeks' notice) and it's not clear what the actual value of the deprecation is since the statement is so broad and generic: After careful consideration, we've decided to deprecate the Delta CDF feature as part of overarching…

Hi @Elana Agarwal . It's nice to see that you're offering the controls (admins appreciate flexibility). I would have liked to see the default behavior be "on" instead of "off", but we'll set a calendar reminder to ensure we don't miss out on these critical log events.

Hi @Mehak Bokhari . Thank you for the update. My understanding was that any tables brought into Analytics would be made available in the data shares either at the same time or shortly thereafter. However, I've been getting conflicting information from Atlassians about this topic recently. It's tough to tell if there has…

@Rune Rasmussen my understanding is that you're not restoring over top of the existing instance. Instead, you'd be restoring to a replacement instance. In this case, any previous data that you had that is not covered by backups (e.g. automation rules, Confluence databases) would be entirely lost and would need to be…

@__ Jimi Wikman Team managed fields are only relevant in a team managed setting If only your statement were true in practice... :-( The challenge that we run into all too often is that a TMP custom field has the same name as a company-managed custom field. This causes issues with automation as well as user/admin confusion…

Hi @Mehak Bokhari . Are these tables planned to be included in data shares as well? 

@Carol Low thanks for keeping the great enhancements coming! This will be incredibly helpful.

Hi @Lavanya Tejasvani . Our team would very much like to discuss this with you, but we're based in the US Eastern timezone. All of the timeslots offered are after 11pm and before 7am for us; is there any chance you could offer some timeslots between 7am and 8am Eastern time? If you'd like to coordinate with us directly,…

Hi @Jemma Swaak . This is great news! Are there any plans to provide the ability to restrict API token connections for MCP connections?

Thank you for the clarification and prompt response, @Deeksha! There's been a general trend to make all user / group configurations available in admin.atlassian.com . I hope these stakeholder groups will soon follow that trend. Having to switch over to specific apps to manage user / group memberships (even if they have a…

Hi @Deeksha . I just reviewed this page: Create stakeholder groups | Jira Service Management Cloud | Atlassian Support . It appears that these stakeholder groups are managed separately from Atlassian groups and Atlassian teams? Will org admins have any visibility / oversight for the stakeholder groups?

Hi @Chantelle Liu . With the increasing fragmentation between Jira (JSW/JWM), JSM, and JPD, I feel contractually obligated to ask these questions: * Do these changes apply to JSM? * Do these changes apply to JPD?

@Mehak Bokhari it's always great seeing new functionality being added to the Atlassian Data Lake and Data Shares at the same time. Thank you!

@Avinoam this was a great session! Thanks so much for including the helpful recap here. Can't wait to use the Rovo actions within the preview editor... :-)

@Haddon Fisher you bring up some great points on the topic of release management. I created a related article recently and would be very interested to hear more about your thoughts on the topic: A Call for a Sanity-Saving, Consolidated Cloud Change Log for Admins 🙏

Thank you for the clarifications, @Jeremy Cooley !

@Jeremy Cooley it appears I may have too quickly congratulated the team on pricing and packaging. In everything I saw, it seemed like CSM was going to be "free" for existing JSM customers. However, I'm now seeing a potentially deal-breaking "gotcha" in the fine print: Service Collection Licensing | Atlassian How does…

Hi @amandagit . Thank you for the helpful article. The terminology around VSAs and RSAs is pretty confusing; I'm seeing it in Community posts and even within my team of org admins. It also seems like VSAs might be sunset at some point in the near future since they offer far fewer capabilities (unusable for my org). Any…

@Carol Low unlike some of the other recent UI changes, these improvements are going 100% in the right direction and are addressing long-standing pain points. Our team really appreciates the work you're doing here, so thank you!

@Josh Sherwood thank you for the description of what's changing including the rollout timeline; it's very helpful. Overall, I'm in support of moving away from Jira "projects". I was still hoping that there'd be some consideration to using a slightly different phrase (e.g. "workspace" - a space for your work) instead of…

You guys nailed the pricing and packaging on this one!

@Tori Stitt this is a GAME CHANGER! The consumption-based pricing has been a key challenge when looking to scale assets usage at the enterprise level. Thank you for listening to customers and adapting strategy to fit customer needs.

Hi @Hermance NDounga . Echoing the suggestions of @Mikael Sandberg and @Bruno Weinek - can we please have support for asset-linked custom fields with global contexts in JPD? This would have a huge impact on how we're able to leverage JPD and would likely increase user adoption.

@Michael Frade I haven't personally tested this yet, but the new "create dynamic lookup table" automation action may be part of a better solution for you: New Automation action - Create dynamic lookup tabl... - Atlassian Community Wondering if instead of performing the AQL lookup, you could connect to the Assets API and…

@Nick Haller is there any openness to changing the concept of having the form being tightly coupled to the view? We have views with filters applied so that we *don't* have to display fields that are included in the filter. However, if we create from a view where the filtered field is hidden, we are not missing necessary…

Thank you for your prompt response and sharing the feedback with the rest of the team, @Baylee Robards !

@Baylee Robards will this be available in Jira Service Management at launch? We've been noticing a greater disconnect between Jira and JSM features lately, especially around UI elements. It's been confusing and frustrating to our users that work in both tools as well as our admin teams that need to support all users.