Emily @ DevSamurai Atlassian Partner

That's such a great news!!! Congratulations 🎉

Hi @Ken Loh and welcome to the Community! It sounds like you've encountered a visibility problem in Jira Service Management. Consider to: * Check Permissions: Review both the project permissions and any security settings. Sometimes security levels can change, affecting who can see certain cases. * Issue Security Scheme:…

Hi @Vishnu Vardhan Chenna As far as I understand, there isn't any documented limit specifically for email notifications on Jira Cloud Enterprise plans. The limitation of 100 emails per day applies only to the Free plan. However, I strongly believe that we should consider the importance of abuse prevention, which may cause…

Hi @Tiberiu Mozes If your boards were migrated as private, this is likely because the filters associated with those boards are set to be private. To update the filter's details: * From the navigation bar, select Filters > View all filters, and find the filter you wish to update. * Select more (•••) > Edit. * Update the…

Hi @Radhika Tandon Welcome to the community and to Confluence :) In Confluence, you have three main options for creating content: * Page: The most versatile option, ideal for documentation, meeting notes, project plans, and more. You can add text, images, and tables. * Whiteboard: A collaborative tool for brainstorming and…

Hi @George Abdo , as far as I understand, the discrepancy you’re observing between the analytics report and the search results in Confluence could be due to a few factors: * Analytics Filter Settings: The analytics feature might be applying certain filters that aren't as apparent or are different from the search function.…

Hi :) Welcome to the Community! To securely launch and manage your Confluence space without exposing confidential content, you may refer to these steps: * Control Space Access: Use space permissions to control who can see which spaces. This ensures users only access spaces they're allowed to. Manage these settings in the…

Hi @Yunus Kayamkhani This is the instruction to import data for Jira Cloud for your reference. I hope it will help.

Hi @Yunus Kayamkhani For transferring all issues from one board to another in Jira, including comments, sprint details, and attachments, you can consider 2 approaches: * Using Jira Project Import/Export feature: Atlassian Documents * Using Atlassian plug-in: Project Configurator for Jira I hope these ways will help.

@anjali s In summary, listener, behavior, and fragment are concepts related to different aspects of Jira customization, with listeners focusing on event-based actions, behaviors on field form interactions, and fragments on UI components. ScriptRunner is a plugin that leverages these concepts, enabling users to automate,…

Hi @Gerrald Stephen As far as I understand, if {{issue.New Employee Name}} didn't work, it's possible the field identifier isn't recognized or there's a syntax issue. For custom fields, the syntax often looks like this: {{issue.fields.customfield_XXXXX}}, where XXXXX is the custom field ID. I hope this will help!

Hi @syee , To enable case sharing for customers in JSM, you'll need to configure the customer permissions in your project settings. Here's how you can do it: Navigate to Project Settings > Customer Permissions > Configure sharing options > Save changes. I hope this will help!

Wow I love the energy you are spreading here on the Community. It really is a kick off for this week to me. I also don't have any lucky charms. Guess mine is your post today haha. Have a good one! 

Thank you @Joseph Law (Contegix) and Contegix for always providing comprehensive and enlightening analysis. Looking forward to reading more from your work.

Hi @Sadaf Maqbool I just updated my answer so you can have a more comprehensive view of Atlassian Community Badges and Kudo Programs. Do let me know if you have any further questions :)

Hi @WoltersDesign and welcome to the community! To disable the automatic invitation email when creating a ticket in Jira Service Management, follow these steps if you're using Cloud version: In your service project, select "Project settings" > Choose "Notifications" > "Customer notifications" > Disable the "Customer…

Hi @Sadaf Maqbool * To earn badges in Atlassian Community, you may check out this document: How to earn badges in the Community * For Kudo Program, check this out: Community Kudos program * For level-up, you may need to drop a message at Community Guidelines and request a review from the Atlassian Team. Make sure you have…

Hi @Khammampati Surendra My personal recommendation for an effective exporter tool for Confluence is Scroll Exporter by K15t. It does offer a free trial so you may consider trying it if it meets your expectations. If you find my answer useful, please help me click Accept the answer, thank you! :)

Hi @Khammampati Surendra You can use import/export feature of Confluence or using 3rd party tool. * For the exporting feature of Confluence: Click on "More Options" menu > Export > export data to Word or PDF format. * 3rd party apps: You can consider from these Atlassian Apps. I hope this will help!

Hi @Iris.Ahmetovic In AssetIT (Asset management tool for Jira), you can sort specific kinds of assets corresponding to specific types of customers by Inventory feature with the set up of JSM custom fields. Here is a case study for your reference: Case study of IT service company with the Inventory feature. I hope this is…

Hi there, Yes this is possible if you set up a Jira automation rule for it. Here are some documents you may refer to: * Automatically update agents about a linked issue's progress * Update linked issues status when the parent issue status is changed I hope this will help!

Hi @Sanjivani Wayal Unfortunately, exporting the dashboard in Jira is not possible. However, you can explore the Atlassian Marketplace for add-ons or plug-ins that support exporting. Cheers!

Hi @Tony Lara , yes that is correct. If you find my answer useful, please help me click accept the answer as well. Thank you! :)

Hi @Rosy Welcome to the Community! To prevent email notifications from being triggered to earlier signed-off stakeholders when cloning a story in Jira, you may need to: * Review notification settings to ensure they are configured appropriately. * Check cloning options and avoid selecting options that could trigger…

Hi @Tony Lara Welcome to the Community! This is just a friendly reminder from Atlassian for you to log in again to your site. For your information, Confluence instances on the Free plan will be deactivated after 120 days of inactivity. The Free plan is for small teams of up to 10 people who are just getting started with…

It's my pleasure :) Have a nice working day!

Hi @jim.hunt Automatically synchronizing content from Confluence Cloud to Confluence Data Center involves complexities that go beyond simple database replication. The direct approach you mentioned, using a database replication tool, is not recommended due to the significant differences in the architecture and data handling…

Hi @Kedar Kanel To create a conditional transition screen in Jira, you'll need to configure conditions in your workflow. Conditions in Jira workflows control whether a transition should be available to a user based on specified criteria. Here are some Atlassian documents for your reference: * Configure advanced issue…

Hi @Aswathi D To bulk unarchive 1000 subtasks and find their parent keys in Jira, you'll likely need to use Jira's REST API with a custom script, as Jira doesn't support these actions in bulk through the UI. I hope this helps!

Hi @Ingo Cernohorsky Let's try: * Jira Settings (gear icon) > Issues > Custom Fields. * Click "Add Custom Field." * Choose "Text Field (single line)." * Configure the field's name, context, and other settings. Let me know if it works ☺️ thank you!