Dave LIAO Community Champion

I love that summation of Reddit! Though Reddit posts now support formatting, I guess if the entire Internet was copied and pasted into Wordpad. Or into a Confluence page. 👀

@Kate Clavet-D_Amelio Yow! $25 sounds more reasonable... but hey, #hustle!

@Help Desk - what are you trying to solve for? Why not get emailed when you get 24 issues in a week, or 23? Out of the box, Jira can email you the results of a saved search (an issue filter) on a periodic basis: https://support.atlassian.com/jira-software-cloud/docs/work-with-search-results/ You can tell Jira to email you…

For a variety of uninteresting reasons, I haven't had a Christmas tree in my abode for the last few years, so unfortunately I don't have a tree to share. Many years ago, I used to help my family put up blinking lights on our tree. Since we had a fake tree, we eventually realized we could leave the lights on tree when…

@Carine SHS IT Help Desk - clicking the Service Desk link provided, I'm directed to a login screen. Can you attach a screenshot of the /portal/1 portal?

@Kirill Putryk - any luck upgrading your Jira instance? If not, what version of Jira Service Management and Jira Software are you on currently?

@Sergio Garcia - you'll only need to purchase a license for the smallest user tier that will cover your users (agents), not customers. As of right now, that's 500 users (for Data Center).

@Sergio Garcia - nope! Whether you're budgeting for Jira Service Management for Data Center or Cloud, you only need to purchase license for the team handling requests (agents), not for customers/requestors. Source: https://www.atlassian.com/software/jira/service-management/pricing

I was happy to get the Reading Rainbow badge - I thought it was related to another reading challenge, but I'm still okay with it. 😄

Wow, now that I know when Confluence came out, I can't un-know it... feels like such a long time ago. 

@Kyren Wong haha yes I SEE YOU 👀

@Jenn Riek - Does Atlassian Community count? Either way, I'm on Reddit and LinkedIn quite irregularly. I follow/lurk on Atlassian-related accounts on both those services. I shut down my Twitter account (never used it much). So far, no one has tried to impersonate me on there, thankfully.

@Jimmy Seddon Does whiskey count? Kidding, gingerbread cookies are probably my favorite holiday treats that I rarely actually encounter during the holiday season. Go figure, maybe I need more fun friends?

@Brittany Sudlow - Bingo'd more boxes than I thought I would! Also commented on Reddit :)

@Hana Kučerová - ah, the ending of Game of Thrones (TV series, of course) was so disappointing.

Oh, you're right! Had a total brain fart there. CE still works in Cloud as far as I know. Hmm, wish I had a suggestion for you - CE shouldn't care what client you're editing from...

@Monique vdB - It's a handy shortcut - I appreciate that the help text is "Search in group" when you're actually using it!

Before making the edit on the second device, try refreshing the page to see if the second device catches the edit made on the first device?

@Sai kiran P - Can you provide more details, like screenshots or error messages? Appreciate any insight!

@Jack Brickey - Having a daily checkpoint is even more needed in these remote work times. Of course, your team's mileage may vary. 😄

Ha, glad @Russell Zera and I could end up on the same page (literally)!

@Jon Tejas - welcome Jon!

@Ajay Wadhawan - did you figure this out, Ajay? I've seen this before, but needed to escalate to Atlassian Support.

@Thomas Schlegel - love your commentary on my answers, and glad my answers were Community-appropriate 😄 @Community Manager - I was planning on running a long-distance race (after not having done so for many years) but I think I've got enough to worry about during these COVID times!

@smacneill - If this ends up working for you, please accept Clark's answer (not mine).

This article is always timely/appropriate. I just went through this exercise with a team, in a separate Jira app (not Jira Service Management, but same difference/problem/pain point). :)

@Elena Kotsinova - can you (and/or a Jira administrator, if that's not you) confirm what version of JSU is currently installed in your Jira?

This post makes me so happy: I'm fairly OCD but most folks don't realize it since I don't usually share my productivity tips outside of an office environment. Thankfully I don't have much to do for the Christmas holiday since cats are easy to shop for. +1000 to what @Nic Brough -Adaptavist- said 😄

I don't have a pet at the moment, but I did hang out with my friend's kitty this week:

@Alan Bond - Also, saw you also posted on the Welcome Center - welcome to the community! The best place to get started is Atlassian's site - they have an overview of all their products. Is there a particular Atlassian product you're interested in?