Dave LIAO Community Champion

@HY - I would reach out to Atlassian directly to see if there's a way to speed that up: https://support.atlassian.com/

@Joana Lobo - hi Joana! Are you looking for the Calendar Power-Up?

@Brian - per the article, you (and/or your Office 365 admin) should engage Microsoft to adjust your Exchange server limits. Good luck! 📮📧

@[deleted] - "Atlassian Community" é para compartilhar ou fazer perguntas sobre o Trello. Tem uma pergunta sobre dinheiro? Acesse: https://trello.com/pt-BR/contact#/ Atlassian Community is for Trello usage questions, or to share things about Trello. Have a billing question? Go to: https://trello.com/pt-BR/contact#/

I like this idea, as it doesn't rely on an Power-Up! For those who frequently need to manipulate multiple cards and don't mind Power-Ups, I typically direct them to the Bulk Actions Power-Up. Its user interface could use a little polishing, but it works.

Looking forward to the next get-together! 🙏

I'd want to be illustrated or 3D animated, and voiced by H. Jon Benjamin. 🤣🍔

@Liam Green - good luck Liam! Your office mate is pretty awesome. 🐶 I'm considering getting another screen to pair with my notebook - found a 24" monitor (new) for $90 - just need to clear space at home.

@Brian - hi Brian, can you rephrase what you're looking to do? (What's the issue you're seeing, and what are you expecting to happen?)

@Alecyr Pereira - hi Alecyr! One way to do this is to use JSD Automation rules. Here's an example: * When* Issue created * If these match* createdDate = 2020-12-25 * Then* Add comment "We're busy eating Christmas cookies" Don't forget to configure holidays in your calendar(s) so you don't break your SLAs. 😉

@Dan Anas - if your customer list is known, consider creating JSD Organizations for each customer. Then create queues for each Organization. Hope this helps!

@Dave Narick - first of all, amazing banner image! Second, I have a feeling there's a third-party Jira add-on responsible for that dropdown: * Check the Jira project for that service desk. Any project settings that look promising? Out of the box Jira Service Desk doesn't let you add text/dropdowns in the spot in your…

@sumaiya.k - are you an admin for your Jira, or do you know the admin(s)? Is the test case add-on updated? You're using TM4J, right? Make sure you have the right permissions to access test cases. Check: https://support.smartbear.com/tm4j-cloud/docs/get-started/setting-permissions.html

@Emerson Pereira - você já viu o Playbook para OKR? Se você tiver o Confluence Cloud, pode usar o modelo OKR! In English: Have you seen the OKR playbook? If you have Confluence Cloud, you can use the OKR template, too!

@Rita - any luck with your notification delay issue? Jira Service Desk notifications are specific to Jira projects of the Service Desk type. They're the ones presented to customers. You can customize them, or enable/disable them, on a project-by-project basis. Navigate to your project settings, then check "Customer…

@Brendan O Reilly - check out the case studies available at Cprime, they've helped many companies either migrate to Jira Service Desk, or use it better. I see at least two JSD-specific ones that might be worth looking into.

@Danielle Mayrberger - any luck with your mysterious resetting templates? 

@sumaiya.k check out Angelica's follow-up questions (the same ones I'd ask!). Hopefully you've narrowed down what the issue is?

@Lauren Horncastle - regarding #1, depends on the JQL you're querying with, in case you're using absolute values vs relative values, like startOfWeek(). Hopefully checking your Jira instance's time zone helped clarify the results you're seeing?

I do like that Proforma allows for the editing of forms after submittal too, if desired (and if configured). 

@Robbie Banks - did you get around to linking at least one GitHub repo with Jira yet? If so, once you add a trigger, you'll see the repo as a trigger source.

@Robbie Banks - hi Robbie! Triggers are supported in Jira Data Center. * Have you linked your GitHub repo(s) with Jira yet? * What version of Jira DC are you running? Check your installed apps. Is the add-on com.atlassian.jira.plugins.jira-transition-triggers-plugin present and enabled?

@cmbollareddy - you'll need to perform configuration in Crowd, and in each of your self-hosted apps. Take a look at this article on Crowd SSO, this will give you an idea on next steps. 

@Emma van de Vreugde - hi Emma, yes you can! Check out this article on how you can integrate a Confluence space into a service desk, creating a knowledge base for your customers. 

@Phillip Lubowicz - hi Phillip! Have you seen this reference? https://developer.atlassian.com/cloud/admin/organization/rest/api-group-orgs/#api-orgs-orgid-get Specifically, check out "Get an audit log of events" 

@Samie Delebo - Your Gal at Gliffy - in Confluence I'm interested in having a table with calculated values. Say I have a team who's deciding on where to host their quarterly outing. It would be cool to have them place weights on preferred cuisines or locations, then let the numbers decide. Searching online, I might be…

@ABoerio - grazie mille! 🙏 This is a useful script for admins to houseclean and potentially free up storage capacity.

@Davi Almeida Santiago - good luck! Be sure to limit your work in progress (WIP) so you can ensure you finish your planned work. ☺ 

Welcome to the party, Mindville! 👐

@Anwar - hi Anwar! When submitting a request via the customer portal, it's possible the user set the "share with organization" dropdown to "Private". Read more about private requests versus requests.