Piyush Annadate _ACE Pune_ Community Champion

Hello @Alan Moore , Welcome to the Atlassian Community! Can you confirm if your page is in NEW EDITOR mode? Additional reference for markdown notes: https://support.atlassian.com/confluence-cloud/docs/available-markdown-commands/

Hello @Damon Curnell Welcome to the Community ! Both the APIs' are of same account?

Hello @Don Hames , As per @Agam Gupta - approach would be get the exact dates, and use the 'external system import' - CSV option ! CSV having Issue Key, Summary and Date Created. have dd/mmm/yyyy h:mm am/pm as date format (Always works). Import that, it would update the same issues; if the listed issue key doesn't exist,…

Hello, Best would be to have a support case raised with Vendor on that. Was the application listed in migration supported category prior migration?

Hello @堀口 諒介 , Welcome to the Community ! You are in PAGE VIEW; wherein that's correct. The Toolbar would be shown as when you are in EDIT mode of page/blog. Additional info: - New changes ✅ Live Docs – Collaborate in real time. Say goodbye to version conflicts and hello to seamless teamwork. ✅ New Navigation – A…

Hello @Keith Bautista , Welcome to the Community ! Sounds like the field isn't in production, but in QA. Someone might have deleted it or it was never created in prod but created manually in QA. Check for - Trash for customfield?

Hello @Brant Schroeder , What does PERMISSION INSPECTION says? Try checking for a affected user and issue wherein they are unable to EDIT? Also, could be license issue or it is expired or so?

Hi, Can you confirm if those tickets were created in JIRA than from portal? If so, anyhow REQUEST TYPE is populated? If not, populate and try again!! Also check if you have 'participant of issue' and 'request participant' - and 2nd is getting populated?

Hello @thumuluru.shreya , Have you created any automation wherein we can help you on that? Note about Issue linking: Rule executes when an issue is linked to another issue. {{issue}} will always refer to the source issue, so if ISSUE-A is blocked by ISSUE-B, this rule will execute on ISSUE-B. To access ISSUE-A, use…

in the API - there's option for fields; add that as query parameter example: /rest/api/3/search/jql?jql=project=JATP&fields=all&expand=changelog,status

Hello @Set Chou Kee , Welcome to the Atlassian Community ! Work item is new term for issue in JIRA, JPD, JSM. Atlassian recently did a rename of issue as work item. That's the same name; nothing changed - only UI change. Ref this article about the change and why the change.

Yes, that will set default value for all the projects associated - IF YOU HAVE FIELD HAVING GLOBAL CONTEXT. If you want to have it project based - probably you can create context for respective projects.

Actually, there seems to be an issue or small area of issue. Atlassian knows about it !!

Hello @Asmaa Elsayed There could be various reason for this - have you created an support ticket with atlassian and shared logs with them? If not, best way to identify is to create support ticket with logs data.

Hello @Sakina , You may do a search using ISSUE SEARCH REST API: Count your issues in JQL https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-search/#api-rest-api-3-search-approximate-count-post Search for Issue using JQL Enhanced…

 Hi @Kirtan Patel Welcome to the Community! For few in recent week - error has occurred; I've asked Atlassian team to check by raising a support request based on this ticket. 

Hello @Sanam Malleswari , In this case, best would be to do this programatically. Create a python script (chatgpt at best) - Fetch all the Groups via rest api - /rest/api/3/groups/picker - You will have all the groups and their IDs - Get the count as members of the group using the Group ID from above using those GROUP ID…

Hello @Amelia Gammon Welcome to the Community ! In that case, create a filter having your project + Epic data. and associate that with your plan for issue source. 

Hello @Tad Blake-Weber , Welcome to the Community ! Eventually, that did happened to me on other browse ( a chrome based browser) - All you need to do is: Open your site -> Right click -> Inspect OR Developer Option -> Application -> Storage -> Clear Site data including third party data as well. If this doesn't work as…

Hello @arielei , Yes, this sometimes cause issues to me; but trust me, what you see now is correct process. think; when you accidentally try to delete an production org ! Related to your ask: Have you delete or removed all the application or product of this org? If so, are they still in YET-TO-BE-DELETE-PHASE? If so, then…

Hi @Andrew Sedlacek , You may run the automation based on cron job that would be monthly. Here;s an existing answer https://community.atlassian.com/forums/Jira-questions/Re-Cron-Expression-in-Automation-Rule/qaq-p/1917424/comment-id/634929#M634929 Also…

Hello @Martin Jelínek , Have you checked out 'create work item from email and add comment'? This may work for you - you may configure some rules and that rule would move your mail to folder and read that folder to create email. But I would suggest to add a different mailbox than your own account. 

Hello @Rhyder Key , Welcome to the Community ! Let's have first case, wherein the pages get listed having those 'definition'/'word' You can have a automation that would run as when a page is published; to check if page content contains the definition (specified terms/syntax/text), then add a label to that page. (You may…

Hello @Pavan Thota iGTB . Welcome to the Community ! Ageing of a ticket is based on different case (A) From created to resolved (B) Time in status. Unfortunately, there is no way you can find with native features, but you can achieve it with JQ Just for Resolved state, you can calculate by having a custom field in number…

Hello @Phil , You can set default value for CUSTOM FIELD. (for system field, you cannot unless with 3rd party plugins or other tweaks) Here's the atlassian doc about whole default value : https://support.atlassian.com/jira-cloud-administration/docs/configure-a-custom-field/

Hi @Daniel R Welcome to the Community ! Seems few others got the same issue._ I've asked Atlassian support team to check for this. 

Hi @Venfi Oranai , Seems few of others got the same issue._ I've asked Atlassian support team to check for this. 

Hello @asadiq That should be in the issue history. If the whole issue is deleted, then that cannot be retrieved. 

Yes, I've raised for you over here. 

Hello @Lawrence Bugg Welcome to the Community ! Thanks for posting your query! Just a heads-up — Atlassian Community members (including myself) don’t have access to your/company’s Atlassian instance or user management setting. But, we can raise a Atlassian assistance here for the ticket, which is done. It might take 2…