Piyush Annadate _ACE Pune_ Community Champion

Hello @Kathryn Klarich , Welcome to the Community ! For the Contributors in Jira Product Discovery: Contributors do not require a paid Jira Product Discovery license. They only need an Atlassian account (free) to log in and contribute (comment, rank ideas, etc.). You need to have the users to create idea via intake forms…

Hello @Sachin Rohra , [refer here you as one with admin permission] * If the project in talk here is a JSM project: * JSM project have portal and application create issue process:* If Portal: You can change the portal request type view/form by removing/adding required fields. THIS CANNOT BE USER BASED, all PORTAL…

Hello @Sherwin Soriano Applying SLAs to development projects often misses the mark—developers aren't operating in a support framework with predefined response times. While it's technically possible to assign SLAs to dev teams, it clashes with the principles of Agile, where flexibility, iteration, and collaboration take…

Hi @Teke Máté , You can have a branch for the lookup issue (single issue I suspect) and transition the issue than web request.

Hello @Aisha M , Can you log 'Status destinationStatus = constantsManager.getStatusByNameIgnoreCase(newStatus); and provide us the details' Need to Confirm: 1. The status is correctly returned? 2. New workflow is published with required changes?

Hello @Lara Lutufyan , Seems you've both 'Log Work' and 'Time tracking'. Log Work: - Time Spent - Date Started - Adjust remaining estimate Time Tracking: - Original Estimate only. If you're moving to DONE, then LOG Work should be added, Original estimate is for initial process only. 

Are you using the user based IMPORT or Settings >> System >> External system import. As when you import and update data, you have to use Settings >> System >> External system import. (CSV - If not available, then select Switch to the old experience) 

Hello @Bert Dombrecht , End results are same but the approach for is different: Issue CollectorForms For creation, need embedding link, scripts, etcJust share link/paste the URL into required location Customisation is difficult in terms of condition based fields . Limited or no valiation.Condition process is easy.…

Hello @Ankita Mahadik , Welcome to the Community ! Create space option is available at Menu -> Space -> Create a Space. If that's not available, then your admin might have disabled option for any users to create a space. Meanwhile, your admin to enable or create a space - you can create your personal space (Profile Icon ->…

Hello @[deleted] , Welcome to Community ! Profile details visibility (& Email visibility) states 'who can view your email address'. With that, if you restrict that within your organization, then only the users in your organization can view. You may refer…

Would suggest you to raise a ticket with draw.io support. Is that just for you or for other users as well?

Welcome !

Hello @David Hauser , Welcome to the Community ! During form input process, other possibilities aren't available without the 3rd party plugin. Anyhow, you may create an jira automation, which be issue created + conditions - checks for the attachments details and revert back to user/reporter to update the correct…

Welcome @HABIB BAHRI 

Hello @Carlos Mourao , Welcome to the Community ! Are you saving the file in your system? Could be antivirus as well to cause this issue 

Hello @İclal Aslan , The location to show is JSM portal? If so (based on question tags) - You can achieve this using Forms; wherein the section would be condition based as of the custom field selection. Form details mentioned target=_blankhere

Hello @Macors Romain , So that's Confluence on-premise to Confluence on-premise. Rather than HTML, you should use XML export which has all the attachments and permission set. HTML will have static HTML pages only. 

Hi, Once the reporter completes initial documentation process, you may have a trigger for an automation to create another work item (previously JIRA TICKET/ISSUE) wherein that ticket will be linked to initial ticket but not visible to reporter or any other if required (work item security - this can be done by your jira…

Hello @vikram_s , Welcome to the Community ! Can you share the snapshot of the API KEY method you tried in automation? <DO NOT SHARE API KEY DETAILS HERE / IN SCREENSHOTS AS WELL> What all options the third party has for authentication?

Hello @HABIB BAHRI , With the given info, you are unable to create a work item in JSM via email. Reason is: Email is connected to Request type (let's say ABC-Type) which is having few fields MANDATORY during work item (previously issue) creation. You may visit JSM Project -> Settings -> Channel and Self Service -> Email ->…

Hello @Kateryna Shapovalova , Are you refering MOVING as: (What' exactly another JIRA account refers to?) * Between different instance?* For Cloud - Cloud -> Kindly refer this article. Using this, you can transfer all the data of the issue and project config across (what product data is copied) * Within the instance?* You…

Hello @Shaun Davenport Welcome to the Community ! The attachments are object within the JIRA issue module, hence attachment cannot be shared with other until user is given access to issue itself (so, For issues -> it has to be project -> Site) You may send a mail to 3rd party recipient via automation email having the issue…

Developer Portal is a dedicated, and here you will have developer and other community members as well. 

Hi @serge calderara , With Native - ONLY BOARD is a possible as of STANDARD version. Team Managed cannot have board that can be configured, hence you cannot change the filter. Also, one cannot have more than 1 board in a Team Managed project (in any edition as Premium, enterprise, etc). In the below screenshot, I've…

Apologies, checks as of 'my view of going thru the documentation and other details'. Probably the description (a comment in work log) is missing from the interface. Kindly raise this at Developer Portal.

Hello @robert.brower , Welcome to the community ! With checks, there should be a parameter as below to have the description within the worklogs interface. comment You may create a parallel post at Developer Community as well 

Hello @Joris Tuit , Welcome to the Community !! That's an interesting question. The use of workflows often depends not just on fulfilling a team's immediate process needs, but also on improving and evolving their overall way of working. When you mention "workflow," are you referring to the internal process steps, or more…

Hello @Yvonne Wang , Welcome to the community !! With emails being received for tags, means notification are working and not moving into spam/junk of your mailbox. . The project might not have 'send notification to watcher for an update' which you may ask your project/jira admin (if you are admin, you can by self). Refer…

Hi @Prasanth Manickam @Andy Heinzer , Can I be watcher of the support ticket (if that doesn't invole client info). 'Automation for JIRA' which is addon based pemrission aren't captured in JPD Projects.