Rebekka Heilmann (viadee) Community Champion

Hi @Martin Runge important topic and not yet used enough. A few things to note: 1) Service Accounts cannot be used as Rule Actor in Automations, only for Webrequests within 2) From a Governance perspective, external LLMs etc. should act with the User's permissions rather than Service Accounts so Permissions don't differ…

What request? Your post here? This is a Community led Forum. There are a few Atlassian Support people who have a look at posts from people who can't open a regular support request and Product people use it for announcements. But posts are not regularly scanned by the Atlassian Team, even less any execs So if you experience…

Hi @Ranvijay Singh with a revent Rollout, opening Chat in a new Tab will open the already existing Chat from the other Tab. So you should see the Chat history. What should update is the current context that you see above the text field in Chat. But: If you continue using the same Chat, it may also still refer to the old…

Hi @Bayram Uluad - welcome to the Community, I've also noticed this. It simply seems to be the default behaviour now that Chats are persistent over multiple Tabs. Makes sense for some use cases, doesn't for others. You can always just clear the chat via the edit icon :) 

Hi @Kannan Chockalingam - welcome to the Community, we've seen this issue a few times on here now, where Rovo apparently creates files and gives you link, but you can't access it. This is a platform limitation. Like Marc said, you can't access the Cloud storage via random links. Rovo probably doesn't even create the file.…

Hey @Bayram Uluad thanks for the Loom - that's really helpful! Have you tried a simple prompt like "Summarize this work item"? I suspect that saying "the context attached" triggers a skill where Rovo looks at the attachments in the current work item? Rather than looking at the work item itself Things like * Hello Rovo *…

Hi @Bayram Uluad - welcome to the Community, Unfortunately, or rather fortunately, I cannot reproduce that behaviour. I can see that you are on a relatively new release and the context is set.. Is that a newly created ticket? or one that has been created a while ago? maybe an index issue?... If you give the work item key…

Hi @Nadia Volanovsky - welcome to the Community, so Atlassian's current answer to this question are evals: https://community.atlassian.com/forums/Atlassian-AI-Rovo-articles/Introducing-Evaluations-for-Rovo-Agents/ba-p/3202093 I've not done much with it myself and it's early stages, but with that you can at least have…

Hi @May Rosales - welcome to the Community. Very interesting (and frustrating). The switch to Sub Agents should not have done anything to the logic behind it. It was more of a name change than anything else. The only other thing that was changed is that the Agent itself doesn't have a behaviour anymore, but instructions…

Hi @Bobby Moyini getting Rovo to actually use its skills is really tricky and frustrating. I too have tried so many prompts and ways. I feel like with the "create with Rovo" feature, getting a regular Agent or Chat to create pages got even more difficult. Are you prompting Rovo to publish the page in a specific location?…

@Bobby Moyini Rovo will not read any attachments when invoked via Automations unfortunately.

Hi @Ricardo Nóbrega I've done a bit of searching as it sounds like a more general error message to me. I've found this question in the 0Auth forum: “Failed to verify code verifier” Error after Users Authenticates - Auth0 Community They said that the generated code_challenge for PKCE was the culprit. Can you double check if…

Hi @Yuvie Naidoo - welcome to the Community, Studio doesn't have any public APIs yet and also no import/export functionality. I am actually waiting for similar features as well, although I'd be happy with Read access to begin with. You can check existing feature requests/suggestions in JAC: Rovo - Issues - Create and track…

Hi @Dennis Harter - welcome to the Community, do you still see content from Sharepoint in Rovo search and/or is it accessible via Chat? I doubt any feature is going away, maybe they are converting features into new/different skills. If the issue persists, ideally you (or one of your company's admin) open a request with…

So does @Sergio Freire - Xblend 

No - Rovo currently is site specific and doesn't use existing Application links. So yeah, that would explain it. Here is the feature request for it: https://jira.atlassian.com/browse/ROVO-238 Any reason why Jira/Confluence are on different sites?

Hi @Brendan Dwan Rovo for Admins has been announced last year but I've not seen any progress or releases on those features. Rovo doesn't have access to Admin APIs yet so I don't think any of those questions can be answered probably. "Context" awareness mostly refers to the Teamworkgraph where your assets and relations will…

Hi @Yuvie Naidoo - welcome to the Community, I'd suggest opening a request with support.atlassian.com so they can investigate. If you are not the Admin of your site, delegate to someone that is as only they can open requests.

Hi @Richard Chen - welcome to the Community, first things first: this is a public Forum so any information you post here is for everyone to see. Please do not post Site-Names, Email-Addresses or other information that may be sensitive. We don't have access anyway so the information doesn't help us :) Do you have any other…

Most importantly, have a good Usage Policy that tells people to: * use comprehensive names and descriptions * Check for duplicate Agents * and most importantly: limit Agents to the Users they are relevant for I'd also recommend * a Sandbox environment where people can test and an approval process for the move to production…

Hi @Suryanarayanan Sayee Subramanian Rovo can create Charts in Chat and with Rovo Remix (Transform content with Remix | Confluence Cloud | Atlassian Support) you'll be able to transform data in Confluence into Charts. Creating Macros and putting in JQLs is not something Rovo can do at the moment; Rovo doesn't support most…

I see. Let me try to get someone from the Atlassian Team on this.

That's the way forward. Not much we can do as a Community in these cases. Sounds like it's all setup correctly. Would be great if you could let us know if the Support comes to the same conclusion or if we missed something :)

Any other setting apart from the Blocklist should not have any effect. Maybe it triggered a new "Sync" of some sort and pushed the Blocklist settings through though..

Just to be clear.. You just want a new personal Jira Instance for yourself? In that case, the dialogue is the correct one. Can you try again with this link? Sign up - Jira - Try Atlassian Cloud | Atlassian Note: If you want to create a Board or Jira Project on an existing Jira Instance, this is definitely the wrong pass so…

Hi @Martin Schydlo - welcome to the Community. Just to double check: "Rovo is enabled in Confluence" = You can see Rovo Chat in Confluence and quick actions like summaries etc.? There is no setting that restricts available knowledge in the Agent dialogue, not even App license as far as I know. Seems like a bug to me. Has…

Hi @Ella Tingström Rovo itself cannot be removed. But if you disable AI features in all your Apps then AI answers in Search, Summaries, Rovo Chat and Agents should all be disabled and not be visible anymore.…

Hi @Maximilian Seifert - welcome to the Community, reading this Forum daily, the frustration is shared between users. Especially regarding MCP and Rovodev. A few questions: 1) Do you have multiple sites in your Organization or just one? 2) Do you already see the advanced config options like the Permissions Tab? 3) How do…

Hi @Emie FERNANDEZ - welcome to the Community, Feels like Supported tools | Atlassian Rovo MCP Server Cloud | Atlassian Support may be a little outdated. I don't know of any Roadmap regarding MCP. You could always check JAC. I am not really using MCP but according to Tools - Model Context Protocol you should be able to ask…

Hi @Ishank Vasania how did you get to the "create a site" page? Which product did you want to try out? Some of those click paths are really buggy, especially if it was Rovo Dev.