Valeriia_Havrylenko_SaaSJet Atlassian Partner

@Daeliz M Glad to hear it worked out!

@Kranthi Kumar Please accept my answer if you find it useful Thanks!

@Ken Roundtree Please accept my answer if you find it useful Thanks!

Hi @Ken Roundtree It is new issue search to Jira Cloud Here is more info about it: Introducing the new issue search to Jira Cloud users 

Hi @Kranthi Kumar , One organization can have multiple instances of JSM, but only if you set up multiple sites in your organization. An Atlassian site has its own URL and under that same URL, only 1 instance of the same product can be uses. By adding sites (or URLs) you can indeed accomplish what you describe. It may be a…

@Daeliz M i think you can try this status changed BY currentUser() OR reporter = currentUser() OR watcher in (currentUser()) OR assignee = currentUser() OR assignee was currentUser() OR commentedByUser = currentUser() ORDER BY updated DESC But maybe i can help better if you explain for what you need that. Hope my answer…

@Fabrice.FOTSO.ext Got it! Try Control Chart for this View and understand the control chart

Hi @Raphael Martins 👋 Welcome to the community! Unfortunately, there is no way you can find with native gadget, but you can achieve it with Time Between Statuses. You just need to set up when the add-on should start and stop count. You can also set up highlights of values that exceed the permissible level, and in this…

@Fabrice.FOTSO.ext Please accept my answer if you find it useful Thanks!

Hello @Fabrice.FOTSO.ext if you want to find issues in project abc due after 30d from today... project = abc and duedate >= startofday(30) and statusCategory != done if you want to find issues that are past due for more than 30d... project = abc and duedate < startofday(-30) and statusCategory != done

@Daeliz M Please accept my answer if you find it useful Thanks!

Hi @Daeliz M and welcome to the community! For example, this would get you everything from the start of week to this Friday: created >= startOfWeek() and created < startofWeek(6d) and projectsWhereUserHasRole() and assignee = currentUser() assignee = currentUser() and I ssues where user has a specific role:…

@Vara Prasad Please accept my answer if you find it useful Thanks!

Hi @Vara Prasad Probably the problem is in fact with tomcat wich is filtering out requests that contain special characters. * Go to <Jira-installation-directory>/conf, and edit the server.xml file. * Add this line into the connector:<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^\`"<>"…

@Nilesh Devikar go to “Project settings“ > “Permissions“ > “Manage Sprints“

@Nilesh Devikar Please accept my answer if you find it useful Thanks!

Hi @Nilesh Devikar Please check if you have Manage Sprint permission. If your board contain issue from many projects. Make sure that you have the above permission in all projects. Also check your board filters, it might be that certain tasks are hidden by the filter, but they still will block your sprint. Hope this helps!

@Anand Jain I'm glad to hear that! Have a great day :)

@Джаваншир Мустафаев Please accept my answer if you find it useful Thanks!

@Anand Jain Please accept my answer if you find it useful Thanks!

Hi @Джаваншир Мустафаев There is no out-of-the-box way to do so just yet. If these people can contact you as admin before in order to set different rules on assignment (to someone else) or maybe an automation rule which will comment on each ticket which is waiting for that person for a specified time - you are good.…

Hi @Anand Jain Do not worry, you can restore the page Restore deleted pages If you're a space admin you can restore deleted pages back into a space. This is useful if someone accidentally deletes a page and needs to get it back. To restore a deleted page: * Go to the space and select Space tools > Content Tools from the…

@Andy Gladstone Hi! Can i have May 13?

Good morning @Margaret Herseth ! It sounds like you're experiencing some syncing issues with the admin rights on Trello. While changes usually propagate quite quickly, occasional delays can happen. Here are a few suggestions to try: * Clear Cache: Clearing your browser cache or app cache can sometimes resolve syncing…

Hi @Arjen Uittenbogaard @Kiri 👋 and everybody who is looking for solution! Resolution Time Report you can have only for tickets from Jira Service Management. For issues from Jira Software you need to use apps from Atlassian marketplace like Time Between Statuses(created by SaaSJet team). Add-on calculates Resolution Time,…

Hi @Abdelaziz ED-DAOUY 👋 If you are looking for customizing working days for get more accurate data for reports than you can try Time in Status (developed by my SaaSJet team). Add-on solves this problem by allowing you to set calendars and exclude non-working hours, breaks, holidays from your analytics and forecasting.…

Hi @Shaun McGuire 👋 You have three options to determine the resolution time of an issue: * By JQL (Jira Query Language): You can use JQL to create a filter that includes both the creation date and the resolution date of the issues. By constructing a query, you can retrieve the necessary data to calculate the resolution…

@Kevin Paul 👋 For everybody who searching the solution we have alternative - Time Between Statuses add-on which generates reports of the transition time from one status to another. With add-on you can easily have average time to resolution on the grid. Or you can switch to histogram chart and get average time by average…

Hi @Valérie Lopez 👋 Yes, Time in Status is available to install on premise version too :) Hope it helps 😌

Hi @Vitalii Velykodnyi I suggest you to try Time in Status, which lets you display the time spent in a particular status in custom fields. Here, the documentation describes how to configure this option. It's worth noting that you can try the app for free for 30-days, and it's completely free for companies in Ukraine. I…