Valeriia_Havrylenko_SaaSJet Atlassian Partner

Hi @Vera Valshonok 👋 I suggest you to try Time Between Statuses. This add-on shows you how much time does ticket spend in each status. Prise for 400 people: USD 210.00 a month, USD 0.53 per user (average)USD 2,100.00 a year, User tier: 301-400 Then you can export all necessary data as a report in XLS or CVS as well. Add-on…

Hello @Karyna Grygorova 👋 Unfortunately, there is no way you can find with native gadget, but you can achieve it with Time in Status for Jira by SaaSJet. With our Assignee Time report you can see how long a ticket stays under each user separated. The report calculation in the Charts view Also, you can extract a report as…

Hi @Meenakshi Manocha 👋 Welcome to the community! As an alternative, you can try - Time in Status for Jira, which gives you Lead Time by a Particular Period (by week, sprint, etc) To track Jira Lead time only for a particular week or sprint, all you need is to filter issues by Sprint or choose the necessary week as a date…

Hello @Pablo Albani and everybody who is looking for solution 👋 There is nothing built-in which can do that for working hours. Instead the built-in, i recommend you to try you Time in Status for Jira by SaaSJet. You can also book a live demo - we'll show you the application inside out and answer all your questions. Add-on…

Hello @Vishal 👋 What you are trying to measure is often called "Time In Status" and can sum up to "Build Cycle Time" when it spans the different status values from start-of-work until completion. There is nothing built-in which can do that for working hours. Instead the built-in, i recommend you to try you Time in Status…

@Frankie C_ Thank you! 😌 Glad to hear it! 🥳 

Hi @Mkrtich Tono 👋 If you want to track first reply time and resolve time, a better alternative to Jira's reports is Time Between Statuses add-on which generates reports of the transition time from one status to another. With add-on you can easily have your reports on the grid. Or you can switch to histogram chart and…

Hi @Sara.B 👋 If you will need more enhanced option i suggest you to try Status Entrance Date report (Time in Status for Jira add-on) that shows the date an issue has moved to a particular status. With this report you will get dates when the issue has entered each of the statuses on the grid as it’s shown below. On the…

Hi @Ashley F 👋 Welcome to the community! For displaying sprint-level capacity i suggest you to try Sprint Performance Report. This is not a dashboard, it is report. This report contains various metrics for each sprint. You can access it through the Time In Status for Jira add-on. I would be happy if you had a look at it!…

Hi @Christina Patrick 👋 If you want to track time Average cycle time, a better alternative to JIRA Control Chart is our Time Between Statuses add-on which generates reports of the transition time from one status to another. With add-on you can easily have Average cycle time. All you need is configure status group once and…

hello @Ramin Gh ! Welcome to the Atlassian Community! If you are on cloud, this article will answer your question: https://community.atlassian.com/t5/Confluence-articles/Inline-comments-while-editing-FINALLY/ba-p/1444781 Hope it helps :)

Hi @Ana Maria Iosub I know this is an old discussion but it still came up during my search and the responses mislead me into thinking that it still wasn't possible. But confirming that you can now easily change the issue type!! Hope it helps :)

Hi @Slava Gefen and everyone who is looking for solution 😌 As an alternative, for advanced analysis you can try - Time in Status for Jira (Cloud, Data Center), (developed by SaaSJet) that generates 7 types of status reports including Status Entrance Date report. It shows the date a particular issue has entered each of a…

Hi @Gamesys and everyone who is looking for solution 😌 As an alternative, you can try - Time in Status for Jira (Cloud, Data Center), (developed by my team) that generates 7 types of status reports including Status Entrance Date report. It shows the date a particular issue has entered each of a status (Resolved or Closed,…

Hi @Christina Patrick 👋 Control chart is counting a day as 24 hours and you don't have any options to change format. So, unfortunately, there is no way you can find with native gadget, but you can achieve it with Time in Status for Jira by SaaSJet. The main functionality is to generate status time reports, but in both…

Hi @Josu 👋 I suggest take a look at article Jira Status Change Data: The easiest way to display and extract. There i suggest 2 ways to get status changes by date. Also you can get status changes by JQL query: status changed from "Open" to "In Progress" during ("YYYY-MM-DD", "YYYY-MM-DD") Replace "YYYY-MM-DD" with the…

Hi @Carla Bismuth 👋 Just to clarify. Time in Status for Jira is available on cloud and data center.

Hi @Todd 👋 Welcome to the Community! Unfortunately, there is no way you can find with native gadget, but you can achieve it with marketplace app such as Time in Status. You can display the average resolution time on the dashboard by List View. Also you can display the average resolution time on the dashboard by Chart View.…

Hi @[deleted] @jeroen_wilmes and everyone who is looking for solution 👋 So i wanna suggest you to try a new Sprint Performance Report where we have all the metrics for each sprint and one of them is velocity chart. I would be happy if you had a look at it! Try Time In Status for Jira + Sprint Report for free. You can…

Hello @Suseendran Rajkumar As an alternative, you can try Time in Status for Jira Data Center developed by my team. It generates 3 types of status time reports. During 2023 we did not provide Data Center version, but now we are available. I'm sure that our add-on will help you find bottlenecks. >> Try it free for 30 days.…

Hi todd.guthrie@creationtech.com 👋 Unfortunately, there is hard to get this report with native gadget, but you can achieve it with Time Between Statuses add-on which generates reports of the transition time from one status to another. Or you can switch to histogram chart and get average time by average line. Time in Status…

Hi @Nick Grachov @Anton Razodov As an alternative, I guess you can try Time in Status for Jira (developed by SaaSJet 🇺🇦) You can also book a live demo - we'll show you the application inside out and answer all your questions. Add-on has a 30-day free trial version and free up to 10 users. Have a nice day 🥳

Hello @Megan H 👋, I understand that you have a complaint, but unfortunately, there isn't much that we can do to rectify the situation. Add-on calculates information on all users in the instance thats why you have to pay for all users for your app. However, please note that our app offers the feature to export all data in…

Hi @Hari Shankar S This basic article about JSM is so helpful for 1 steps. Also i suggest you to try Marketplace add-ons to uncover bottlenecks on your projects. One of add-ons can be Time in Status for Jira.The primary purpose is to help teams gather valuable data about the lifecycle of your issues in Jira. Add-on allows…

@Batrak Daria Of course! Here is documentation You can also book a live demo - we'll show you the application inside out and answer all your questions. Have a nice day 🥳

Hi @Visa Kask 👋 If you want to track time to resolution, a better alternative to Jira's reports is Time Between Statuses add-on which generates reports of the transition time from one status to another. With add-on you can easily have average time to resolution on the grid. The Format option lets you select the time format…

Hello @Batrak Daria 👋 The Time in Status for Jira add-on can be helpfull. The main functionality is to generate status time reports, but you can configure calendars according to your working hours, excluding holidays or non-working hours from the calculation. You can configure several calendars for 2 shifts and get average…

Hi @Nitzan Goren 👋 Unfortunately, i don't know the way you can find with native gadget, but you can achieve it with Time in Status for Jira by SaaSJet. You can view data as a Table or Chart. And use a Pivot to customize your reports as you need. Also you can create a Gadget and control time in status data in the Issue…

Hi @Batrak Daria 👋 If you want to track time to resolution, a better alternative to Jira's reports is Time Between Statuses add-on which generates reports of the transition time from one status to another. With add-on you can easily have average time to resolution on the grid. Or you can switch to histogram chart and…

@Ambrosino Salvatore This JQL should work Project=X AND ((NOT Status Changed AFTER -3d AND not status CHANGED AFTER startOfWeek()) Hope it helps :)