Jimmy Seddon Community Champion

Hi Jack, I wonder if you are running into this issue: https://jira.atlassian.com/browse/BAM-13977 Where by, the act of automatically creating a new branch starts a build regardless if the changes are in the expected directory or not. It also looks like that issue is sending people over to this one:…

Hi @Technology Department - ESI, Have you tried looking to see if an error was generated in the atlassian-jira.log in the log directory within the home directory of your Jira instance? That might give you more information as to why you are getting the error you are seeing. Thanks! -James

Hi @Monique vdB , I'm on the last list you posted, how long does it take for the badge to show up in my profile? Thanks! -James

Awesome! Glad you were able to sort out the problem!

Awesome! Glad you were able to sort out the problem! 

Hi @koteswararao, @Earl McCutcheon is absolutely correct there are only three levels of hierarchy in which to create issue natively within Jira. Can you explain a little bit more the use case for needing to go deeper than that? From the backlog view you can filter epics to only display Stroies/Features and any Sub-Tasks…

Hi @Stephan Cheatham, For clean up purposes you should be able to simply select the "Release" option which will prompt you to provide the release date again. and will move that release from the "Unreleased" state to the "Released" state.

Hi @Gifted Leather, Any pull request that has conflicts will display a header like this: If you click on the more information link you will get these detailed instructions on how to resolve the conflict: I hope that helps! -James

I took the Jira Project Admin course that includes the certification voucher when I was at the Summit this year. Everything the instructor said lines up with what @Tomáš Vrabec has already stated. I'm looking to schedule taking the exam late next week. Where I had issues and I'd recommend others do extra study on is JQL…

Hi Jacque, I'm not sure if I'm seeing this becuase I have a Jira Software license or if it's a feature of Jira 8.x, but I have a Busniness project with a board and on the general configuration for the board I have this frop down at the bottom of the page: Not sure if that might help you or not. -James

Hi Tonya, My first recommendation would be to eliminate Bamboo from the equation and make sure that you can run a bower command such as checking the version from a command prompt/terminal on the server. If that works, the next step would be to look at the build plan itself. What type of task is it failing on? If it's a…

Hi @cheenee89, Do you have any logs or error messages that were generated when running the build? Thanks! -James

Hey Todd, I don't know if this will be 100% the same, but it's something to look at/check. When we were testing out the Jira DataCenter Template in Azure (which uses Ubuntu Server) we noticed that part of it setting up the NAT box was to do the following in the iptables:sysctl -w net.ipv4.ip_forward=1 >> /etc/sysctl.conf…

Hi Andres, Just to give you a bit more of a staring point when you are editing an existing plan you can use the action menu to display your current build plan as java specs, that should give you a good starting point to make updates:

Hi @Andres Delfino I Have been using specs to both create new and update existing for a number of months now without any issues. So yes you can use specs for both. Hope that helps! -James 

Hi @ramani_chandran I agree with everything Andy has mentioned. I can also say that while I work for a small company that only uses a small number of plugins, Performance was one of the biggest complaints I heard on a daily basis, and after upgrading to 8.1 Wednesday night everyone has been saying how much faster things…

Hi @Ben Damon, I'd recommend that before your next upgrade use this link in the bottom of the manage apps page. It will allow you to see if the author of the add-on as made an updated version that is compatible with the version you plan to upgrade to. I'm pretty sure what you are running into is that you have upgraded to a…

I'm glad you were able to find a way to resolve the issue!

Hi Zlatan, Have you looked that the machine/VM statisics? Or engaged your IT team to look at performance of the machine? I only ask because I also just did an upgrade from 7.5.0 to 8.1.0 last night and our users have been reporting that things are much faster. It might be that you need more resources allocated to the Jira…

Hi Oscar, I personlly haven't tried that as our branching model is different than what you have described. If you are finding your branching model cumbersome, may I suggest taking a look at this as an alternative branching strategy. It reduces the number of pull requests and might help simplify things for…

Hi Hence, You should be able to find the SEN number by either expanding the add-on you want to see the SEN number for in the manage apps/manage add-ons page by clicking on the add-on in question. Or you should be able to see it under licenses from your myatlassian account. I hope that helps! -James

Hi Anita, Even though this link specifically talks about Service Desk I think it's the only way for you to be able to clear the resolution. https://community.atlassian.com/t5/Jira-Service-Desk-questions/Un-resolving-a-ticket-in-Service-Desk/qaq-p/1036248 If you are not an administrator, you will need to have an Admin…

@Erika Sa that's good to know, we have been considering the migration from Jira Server to Cloud and our Marketing team would really like to use Roadmaps, this is very helpful information. Thanks!

I 100% agree with @Olmo Buining that branching strategy has been my go to for a number of years as well, and it has been very successful.

Hi Jeff, It looks like this is something you will be able to in the next release of Bamboo per: https://jira.atlassian.com/browse/BAM-19756 Until then, I don't believe that YAML specs is capable of doing that. Hope that helps you! -James

I wrote a series of blog posts at work describing my experiences on a daily basis, with a final wrap up which I was waiting for my flight in the airport on the Friday. Here's the content of that final post: For anyone that has been following this entire blog series you know just how much I have been involved with over the…

I took the Jira Project Admin Certification prep course, and I wasn't aware that project categories and the ability to search for a group of projects via the categories in JQL was a thing you could do.

It was awesome getting the opportunity to meet @Simina Tamasan

Might not be a bad idea for anyone else searching for the issue you are running into now.

Hi @echolocation, We struggled with that as well, what we ended up doing was deciding that once we have committed to doing the work on a feature of bug fix we are going to make sure that work goes all the way to production. Because of this we started following this branching strategy for Git, I hope this helps you.…