Jovin Community Champion

@Jeremy Cooley Sounds good! Always happy to connect and share contexts/ideas/concepts!

Hi @Kamil Askerov - As both rules run on the same trigger you'll need to check that box for both of them to allow them to be triggered after each other. Give that a shot :) 

Hey @Joshua Villanueva You can absolutely do this via Conditions on the transition! This will ensure that the transition is not visible unless your criteria is met. For this your criteria is: * List of instructions IS NOT EMPTY AND * Product = A OR Product = B See below screenshots of how this would look (I've used…

Hey @Daniel Claudiu Paraschiv Make sure that you're a member of the workspace, not a guest: https://support.atlassian.com/trello/docs/inviting-people-to-a-workspace/ Then you can follow the instructions here: https://support.atlassian.com/trello/docs/how-to-transfer-board-memberships-to-a-new-account/ 

Hey @Kamil Askerov Both rules look good - can you check that on the rule details you have enabled the tick box "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule."

This is so awesome @Makarand Gomashe ! I love the increasingly available actions in Automation. Question - could we get a "non-action" action in there called "Label" (or something else) that allows us to "comment" on what the branch/actions/etc. are doing? This would allow complex actions or conditions to have contextual…

Hey @GC , Sounds like you're trying to create the one rule to rule them all! Let's break it down a bit... Firstly - aligning all statuses across your instance would definitely simplify and help; as would workflows, but we can work around this to a certain extent. Triggers * Existing issues are easy - "issue transitioned"…

Good to know - can you confirm the blow: * Is the board that's having issues a Sprint or Kanban? * Can you confirm in the settings of the board (via the Configure Board button) that either:* The JQL query has "resolved >= -7d" (as an example, don't show issues resolved more than a week ago) * OR, that you have the setting…

Hey @Iana Have you checked that the issues from Project A are having their resolution set when they enter the Done column? You can do this either via transition post-functions, automations or on a transition screen.

Hey @Abhishek Mendke I just tested this in my JSM Instance and I can confirm you can add any custom field you like to the subject header. Your syntax looks good ( ${issue.CF} ). Can you tell me what your custom field is called in the Custom Fields view? It must match the field name exactly or you can use the custom field…

Hey @Mathilde Good question! In Jira Software there aren't approvals on status like in Jira Service Management, so we'll need to work out some other way of managing this. We'll do this using custom fields and some transition conditions, and an automation if you wish! Note: If you all of your statuses have "Any status can…

Love it! When I first started administering Jira some of my workflows looked like a bowl of spaghetti; diving through all the myriad options has allowed me to refine them and make them actually readable 😂 If you wouldn't mind accepting the answer that would help loads!

Hey @Roy Linking issues to each other using the Parent Child relationship requires the Issue Hierarchy to be setup with the Parent issue type being above the child in the hierarchy. To configure this so that a Story can be a parent of a Bug you'd need to: * Go to the cog menu at the top right, then choose Issues * Now on…

Hey @Clare Westwood Welcome to JPD! It's an awesome and incredibly flexible tool. All of the fields in JPD are completely customisable and additionally, live in a single project only unless you configure it as a Global Field. You can find how to manage these by going to Project Settings > Custom Fields and then Global…

Hey @Rebecca Graf , Workflows can be esoteric at times with all the properties, conditions etc! So this is because you're issue is currently in the 05 status (based on all other transitions I can see), so it has 2 available transitions to 06: * First - the "Any" transition * Second - the direct transition from 05 to 06 To…

Thanks for the detailed response @Jeremy Cooley ! * Awesome, thanks for that - or event being able to say "Leave Status: XYZ", this would make the criteria cleaner (e.g. instead of having 5 "Entered Status" you could have 1 "Leave") * This is definitely a bit of an unusual one but thought I'd throw it out there! * As an…

All newbies at some point! Hopefully you've got what you need to keep playing around!

Hey @Sajit Nair / @Robert Wen_Cprime_ Thanks for hosting the awesome session - here's my real profile. Looking forward to the next round... Confluence is definitely my weak spot!

The main routine I love doing with the team is "Homeroom". Once a week we get together virtually online and do non-work related activities - show & tells, quick party games online, or just having some time socialising. They're obviously not mandatory but a great way to connect!

Hey @Tim Bonney On the right track! That URL that gives you no actors is the correct usage, glad we got it authenticated and working. That other URL I provided was simply the documentation so you're on the right track here. I was off-track though; I gave you the find default actors for the project role, my bad! The correct…

Hey @Aman Jain This is a good question! One that's quite challenging to work through, but I believe you could achieve this with automation. I've not tested this specific solution, but let me know how you go. Right - let's jump in! * TRIGGER: Field value changed* Field to monitor: Your custom field * Change type: All…

Hey @Ren That's a great question and one that's quite complex. From what I can find you will need to use a groovy script in the ScriptRunner Console. See the original question here: https://community.atlassian.com/t5/Jira-questions/How-to-find-all-JIRA-filters-that-include-JQL-for-a-custom-field/qaq-p/732061

Hey @Tim Bonney Don't forget to change the URL you're using as well. The one you have looks to not exist and the correct ones (get members of a project role) was also linked above. If you're still having issues send through a new screenshot and we'll troubleshoot some more!

Hey @Tim Bonney Cool I see the issue here with that screenshot! I should have asked for one earlier. * You need to type in the Key/Value for every header, including the Content-Type, so make sure you have:* Key: Content-Type * Value: application/json* It won't accept capitalized like in the example * I couldn't find the…

Hey @David Miller Great question - you can absolutely achieve this, but keep in mind that if you have multiple clients using the one JSM Project they'll all be affected by a part of this change. * Configure Customer Organizations…

No worries at all, @Tim Bonney , it gave me headaches when I started with APIs too! So, the API generation is done via the instructions and that's on your Cloud instance. You copy down that API token and do the PowerShell part on your local machine, if you don't have PowerShell, you could try find alternatives for macOS or…

Hey @anne.gerten Automations are absolutely the right choice for this! Let's go through building this automation for you. * TRIGGER: Issue created * THEN: Add an action: Edit issue* For the fields choose "labels" * Next to the text field click on the ... then choose Copy * Click on the Copy labels from Current issue and…

Thanks @Jeremy Cooley - looking forward to it!

Ah @Tim Bonney I see now - I missed a key thing, you didn't add the Authorization header into the parameters as well. @Rupa Goyal is correct, you need to create an API key and then encode it as Base64. If you're windows based like me you can follow these: * Get the right API token following these…

Hey Liam, The dots just indicate the time in column irrespective of the SLA itself. No need for automations if you use the Card Colours with the JQL queries as the criteria for it - check out the article here for more: https://support.atlassian.com/jira-software-cloud/docs/customize-cards/#Configure-card-colors