Iryna Komarnitska_SaaSJet_ Community Champion

Hi @Sandy Hsieh , Unfortunately, Jira doesn’t fully support business calendars. Some helpful workarounds have already been shared above—you can use those as an alternative. If you’re open to using a third-party app, you might also consider Time in Status by SaaSJet (built by my team). With the app, you can configure…

Hi @Nicolae Victor Rusu , I see Atlassian Analytics has already been recommended to you — and I agree, it’s a really handy tool. Atlassian’s documentation also shows what charts are included in their multi-sprint templates. That said, if I remember correctly, Analytics templates mostly focus on charts. In your case…

Hi @haspero , Unfortunately, there is nothing you can do about the work item history. In your case, it would probably be better not to move the task, but to create a new one in the appropriate board and add it to the sprint. Also, if you are looking for a high-quality report to analyze your sprints, I can recommend an app…

Hi @Elena_Elevatic , Thank you for your comment! I am very glad that my thoughts resonated with you ☺️

Hi @Raheem Pillay , If you’re open to using a third-party app, I’d recommend Time in Status (built by my team). It provides reports as tables and charts, and you can add them to your Jira dashboard as gadgets. For a Jira Service Management project, it can help you: calculate the total time issues spend in a “Waiting”…

Hi @Rinjini Poddar , Oh yes, I really feel this too. I recently had to go through old product documentation, and it was incredibly hard — tons of pages, duplicates, and outdated information everywhere. That’s why I believe it’s so important to build a real “culture of maintaining Confluence spaces” in companies. When…

Hi @Sean Sweeney , @Christine Green Thank you so much for your feedback and for pointing this out — and I’m sorry for the confusion. The phrase “Last updated 3+ years ago” was meant as a figure of speech. If it were actually possible to create such a precise filter, I would definitely have shown that in the article. My…

Hi @Zoe N_ , If you don't mind using third-party apps, I can recommend using time in status custom fields, which is one of the features of the Time in Status by SaaSJet app(I am part of this team). You can create a custom field to measure time in the current status (column on the board) or create time metrics to calculate…

Hi @Varvara K_ , You can do this with a marketplace app without having to open each issue and “wait” for the value to be calculated, using Time in Status by SaaSJet (I work on this product). What you want to measure You’re essentially looking for Lead Time: time from issue creation → until it reaches a final status…

Hello @Licenses , Yes – if you’re OK with using a Marketplace app, you can do this with Time in Status by SaaSJet (I’m part of the team that builds it). !!! If you want to migrate to the Cloud, this solution may be useful. Our app has Time in Status custom fields that let you show how long an issue has been open in a field…

Hi @Sherwin Soriano , When Committed is blank/zero on the Velocity chart, it usually means Jira didn’t capture any estimates at the moment the sprint was started. This often happens when: Issues were added to the sprint after you clicked Start sprint, or Story points/estimates were added or changed after the sprint…

Hi @Seán Ó hAnnracháin , 1. Do “weeks” mean 5 days or 7 days? And is a “day” 24 hours? In the Control Chart: 1w is always treated as 7 days, regardless of how your working days are configured. 1d is always treated as 24 hours. So your interpretation is correct: if you’re seeing 6 days vs 1 week 1 dayThose are using a 7-day…

Hi @kkostic , I see that the Community Champion @Valerie Knapp has already recommended our Time in Status app by SaaSJet (I am part of this team). It is quite challenging to meet your needs without a third-party app. I would just like to add that our app's capabilities include file export (CSV, XLS), as well as dynamic…

Hi @Joe - totally agree on avoiding the passive vibe. We’ve had good results with ownership-first, active statuses, such as Support - Working, Support - Implementing, and Support - Validating. Reserve Waiting - Customer/Support only when you’re truly blocked -everything else should read as active. If you later need to…

Hi @mborinstein , No, the Time in Status app only calculates the time spent in statuses. For worklogs, you can find any app on the marketplace that allows you to log work and generate reports on it. However, you will not be able to perform a retrospective analysis; only an app that analyzes Jira changelogs will allow you…

Hi @mborinstein , You’re essentially looking for two things: Epic-level rollups by engineer, and Distinct business days an engineer worked in a month (not the sum of overlapping time across multiple issues). For #2, that’s fundamentally a worklog question rather than a status-time question. Status-based tools read Jira…

Hi @ckopanon , If you don't mind using apps from the marketplace, I can recommend using an app from my team called Time in Status. Generate a Time in Status report, and add the Created and Resolved columns. You will be able to view the dates and duration for each status. And with the help of the created status groups, you…

Hi @Anwesha Pan , Thanks, I'm glad you liked it.

Hi @Hana Bremmers , Yes, the Time in Status app calculates time for each work item in this way. That is, it calculates the total time spent in a certain status during the time period you select when creating the report.

Hi @Stephen_Lugton , Thank you for your feedback! Yes, beer sounds more relaxing, but I'm afraid that if we fix blockers with beer, we'll keep getting more blockers.😁

Thanks for the thoughtful pushback, @Michael Peterson . I get frustrated when a primary control moves. I can’t speak to Atlassian’s approval flow, but these changes are usually about discoverability for new users and are rolled out gradually.

Hi @Julia Watson-Clarke , you can't even imagine how happy the Time in Status team is to hear that!☺️

Thank you for your high praise @Eric Pozzobon As part of the Time in Status team, I am very pleased to hear this. 😊

Hi @Innovate Tax Technical Team , If you are open to using third-party apps, I can recommend the Time in Status app developed by my team. This application transforms change logs into informative and comprehensive reports, regardless of their age. This means you can generate reports on tasks for the entire period of your…

Hi @Asif Khan , If you need time per person and where time is going (working vs waiting) without asking people to log work, this is where a reporting app helps (if you don't mind using a third-party apps). I’m on the team that builds Time in Status. It reads work items change logs and shows: Assignee Time – how long each…

Hi @sarvesh , If you don't mind trying out apps from the marketplace, I can recommend the Time in Status app, which was developed by my team. The app has a Sprint report feature that allows you to evaluate the performance of all your completed sprints retrospectively. I hope you find it useful!

Hi @Dylan , If third-party apps are okay, check out the Sprint Report from Time in Status app (built by my team). It lets you analyse your closed sprints. What you’ll see Sprint info: name, dates, goals, flagged items, Logged Time (from worklogs within the sprint window), Status Time (time issues spent in statuses during…

To clarify our logic: We read the changelog only and evaluate each issue at the sprint’s completeDate. If the issue still belongs to that sprint at completeDate and its status isn’t in the Done column (per that board’s column mapping), we label it Not done. If the issue belonged to the sprint at start but no longer belongs…

Based on the status if work item on the board at the end of the sprint and the status board order where the 'not done' is any status except the most-right

Do you mean whether it matches Jira's native sprint report and task changelogs? Our app basically works based on changelogs. Are there any corner cases that we are not even aware of? It's not very likely, but it's possible.