Vladimir Horev - RaleyApps

Hi Ashana, If you need dynamic behaviour on your form and custom look-n-feel then have a look at https://marketplace.atlassian.com/plugins/com.jirassimo.addons.intakeforms/cloud/overview Best, Vlad

in How do I add more fields to the Service Desk Request form Comment by Vladimir Horev - RaleyApps July 2017

Guys, Our Jirassimo IntakeForms add-on can be integrated into Confluence using this free macro: https://marketplace.atlassian.com/plugins/com.jirassimo.addons.intakeforms.confluence/cloud/overview Cheers, Vlad

in Embedding the JIRA Collector form in Confluence Comment by Vladimir Horev - RaleyApps July 2017

Eugene, If you need more control over form behaviour then you could try our add-on: https://marketplace.atlassian.com/plugins/com.jirassimo.addons.intakeforms/cloud/overview It supports dynamic hiding/showing of fields, custom look-n-feel and doesn't require any programming. Vlad

in How to create a Request form Comment by Vladimir Horev - RaleyApps July 2017

Davor, this should be doable with our add-on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview Check out section https://wiki.raleyapps.com/display/RAL/Receiving+a+digest+of+changes+and+comments+from+JIRA+issues+for+the+last+hour

in Weeky digest of unresolved tasks per User Comment by Vladimir Horev - RaleyApps September 2016

You can fully customize body and subject of the outgoing email using our addon - Raley Email Notifications.

in Customizing email notifications Comment by Vladimir Horev - RaleyApps November 2015

Check this out: https://marketplace.atlassian.com/plugins/net.vacom.jirassimo Specifically, regarding access of custom fields: {{#issues}}{{#fields}} {{customfield_10000}} {{/fields}}{{/issues}}

in How to add to an Email Notification a custom field using Jira OnDemand Comment by Vladimir Horev - RaleyApps November 2015

You can do it using our add-on Raley Email Notifications. https://marketplace.atlassian.com/plugins/net.vacom.jirassimo The idea is that you create separate messengers for each team's email distribution list. In that messenger you can use your own template and show only data relevant to that team.

in Can different users have different notifications? Comment by Vladimir Horev - RaleyApps November 2015

Hi Saranya, You can send notification when custom field is getting a specific value or transits from null to non-null. Check out our add-on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview And specifically this messenger template: SLACK - Notify reporter on issue transition from status A to…

in How to add email notification for the custom field Comment by Vladimir Horev - RaleyApps October 2016

Hi Richard, You can use our add on to send notifications from SD on the cloud based on issue_created event. Add-on is available here: https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview Cheers, Vladimir

in Notifications in Jira Service Desk Comment by Vladimir Horev - RaleyApps May 2016

It's easy using Jirassimo add-on (https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview) You will need to create a messenger and in "Channel" textarea write something like this: "@user" without the quotes. This will do the trick for hardcoded usernames in Slack, but if you need to dynamically resolve…

in Slack Jira: as admin I configured slack with Jira and I see issues in Slack..How do I set up the rest of the team so they also see issues in Slack from Jira? Comment by Vladimir Horev - RaleyApps July 2016

Hi ankit, You can use our add on to customize notifications from SD on the cloud. Add-on is available here: https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview Cheers, Vladimir

in is there any way i can change the format or the outlay of the notification mail in service desk?? Comment by Vladimir Horev - RaleyApps May 2016

Hi @Jonathan Serra Please send me JSON output of your JIRA issue generated by Jirassimo to the email that you can find here: https://wiki.jirassimo.com/display/JIRASSIMO/Welcome+to+Jirassimo+AddOns+for+JIRA We'll have a look ASAP. Best, Vladimir

in Allow Issue Collector to Notify non-JIRA user of submittal Comment by Vladimir Horev - RaleyApps August 2016

Hi @Gabrielle Bautista [ACP-JA], @[deleted], @John A. Verlangieri, Jr., @Paul Greig - Gdansk, @Jacques Bosch You can send notifications based on E-mail data from JIRA IssueCollector using our plugin: https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview Here's a detailed explanation on how to setup…

in Allow Issue Collector to Notify non-JIRA user of submittal Comment by Vladimir Horev - RaleyApps December 2015

Gary, You can use our add on to send notifications from SD on the cloud. There's plenty of events available to hook up to as well as JQL for fine-tune of the condition when notification is being sent-out. Add-on is available here: https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview Cheers, Vladimir

in Sending a notification email when a Service Desk request is created Comment by Vladimir Horev - RaleyApps May 2016

Hi @Andreas Jung Raley Email Notifications can solve this problem. - You can specify one or several emails/lists for notification recipients. - It is possible to configure notification that will respond to the person who created a ticket via IssueCollector. Check this article for details. Best, Vladimir

in Answering JIRA issue collector issues directly through JIRA Comment by Vladimir Horev - RaleyApps December 2015

Check out https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview You'll have full control over the content of the notification message and can fine-tune it to avoid irrelevant messages.

in Customizing email notification content Comment by Vladimir Horev - RaleyApps February 2016

Hi Lior, You can define custom messenger - one per user using our addon https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview Even further, you can finely tune notifications using JQL and dynamic destinations which can be based on value of custom field in your JIRA issue. Cheers, Vladimir

in Can you custom email notifications per user? Comment by Vladimir Horev - RaleyApps February 2016

Andris, You can try Jirassimo for that (https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview) Have a look at the https://jirassimo.com/web/examples in section "Example #7, Checking if particular field was changed"

in Notification for specific field change Comment by Vladimir Horev - RaleyApps March 2016

Here's how https://marketplace.atlassian.com/plugins/net.vacom.jirassimo.docs/cloud/overview Cheers, Vladimir

in Exporting Issue with comments from Jira Cloud Comment by Vladimir Horev - RaleyApps August 2016

Hi Julien, You can customize ServiceDesk emails using our add-on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview

in How can I customize notification emails Comment by Vladimir Horev - RaleyApps September 2016

Yes, you can use a custom field in notifications messages using our add-on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview to achieve that. Cheers, Vladimir

in addition of custom field in jira notification/update emails Comment by Vladimir Horev - RaleyApps February 2016

Hi Mattias, You can try out our add on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview Check out messenger template called "EMAIL - Notify on high-importance issue beeing commented" Best, Vlad

in Is the Comments events send notification to slack? Comment by Vladimir Horev - RaleyApps October 2016

Hi Peter, You can try our plugin https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview to achieve that. It is possible to specify templates per messenger and fine-tune notifications using JQL conditions as well.

in customizing notification email Comment by Vladimir Horev - RaleyApps February 2016

Hi Benjamin, This is perfectly achievable with our add-on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview Send us your JIRA Issue JSON on support email and we'll assist you with configuration. Vlad

in How to setup notification scheme on fields? Comment by Vladimir Horev - RaleyApps March 2017

Hi Brian, You can try out Raley Email Notifications for this https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview Cheers, Vlad

in JIRA and Email Comment by Vladimir Horev - RaleyApps October 2016

Hi Abhrajit, You can add custom fields to email message using our addon https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/server/overview

in How can I add a custom field value in all Jira outgoing mails for a specific project? Comment by Vladimir Horev - RaleyApps March 2016

Hi Kanchana, Have a look at our add-on https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview There's extensive support for scheduled messaging. Best, Vlad

in JIRA Email Notification periodically Comment by Vladimir Horev - RaleyApps October 2016

Hi Andres, You can use our add on to send notifications from SD on the cloud. Add-on is available here: https://marketplace.atlassian.com/plugins/net.vacom.jirassimo/cloud/overview Cheers, Vladimir

in Services Desk Notifications Comment by Vladimir Horev - RaleyApps May 2016

Subject line can be customized if you send notifications using our add-on: https://marketplace.atlassian.com/plugins/net.vacom.jirassimo As you can use template'ing in the message body itself, you can also use it in subject line. ----------------------------------------------------- Issue resolution is {{#issues}}…

in OnDemand - Can you customzie email notification subject line to show issue resolution? Comment by Vladimir Horev - RaleyApps November 2015

We've developed a plugin for cloud where you can specify your own custom E-Mail Subject and body for each individual Messenger. And the messengers can be either for one email or for list of users. Check out Raley Email Notifications https://marketplace.atlassian.com/plugins/net.vacom.jirassimo

in How to customize the email notification subject Comment by Vladimir Horev - RaleyApps November 2015

Vladimir Horev - RaleyApps Atlassian Partner

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