Boris Berenberg - Modus Create Rising Star

For people looking to use this feature on DC. Our app Notification Assistant for Jira (DC link) supports attachments directly on the emails we send with a few restrictions https://atlasauthority.atlassian.net/wiki/spaces/NAFJ/pages/1999798280/Attachment+Restrictions. For people who want this feature on Cloud with more…

If you want an easier path to customizing email templates, check out our app Notification Assistant for Jira.

We natively support generating a CSV export of JQL results and emailing it (https://atlasauthority.atlassian.net/wiki/spaces/NAFJC/pages/2264072590/How+To+Set+Up+Notifications?src=search#Exporting-Issues-as-CSV) in Notification Assistant for Jira.

Hi Rachel, We support setting custom recipients and templates in Notification Assistant for Jira. We also support exporting the data in the email as a CSV as well https://atlasauthority.atlassian.net/wiki/spaces/NAFJC/pages/2264072590/How+To+Set+Up+Notifications?src=search#Exporting-Issues-as-CSV

Hi Іван, If you get the user's email address and put it in a text field or something, then an app like our Notification Assistant for Jira can send an email to that recipient.

Same question as Nic. If you're looking for the ability to hit reply and have the email go to the right place, and you're open to using another app we support this out of the box in Notification Assistant for Jira.

Depending on what kind of recipient and email template you want to use you can use a JQL subscription, or Automation as mentioned by Mohamed and Jack. If you need more control than those offer, check out our app, Notification Assistant for Jira.

If you want to do this on a per project basis, you can use a third party like our app Notification Assistant for Jira.

We support inline images within Notification Assistant for Jira and use the exact setup you have outlined in our own Service Desk.

We support attachments in Notification Assistant for Jira up to 21MB. Thanks, Boris

We also support including up to the last 10 comments in Notification Assistant for Jira.

Also if you want a WYSIWYG editor instead of the Automation text based editor, you can check out our app, Notification Assistant for Jira

If you're open to using a third party app instead of Automation, we support this in Notification Assistant for Jira

Hi Sergio, Our app, Notification Assistant for Jira supports sending to both non-jira users and including attachments up to ~21MB.

@Özge Özgenç if you need a more advanced email customization capability, we support this (https://atlasauthority.atlassian.net/wiki/spaces/NAFJC/pages/2997714945/Working+with+Approvals+in+Jira+Service+Management?src=search) in Notification Assistant for Jira

If you need a more user friendly alternative to the automation email sending functionality, check out our app, Notification Assistant for Jira

I mentioned it below, but we support the last 10 comments in our app Notification Assistant for Jira 

I think the easiest thing would be to send an email via a post function. We support this in Notification Assistant for Jira

Also if you want a UI to design your emails and more control over who gets what kind of email when, you can check out our app Notification Assistant for Jira

If you would like to use a notification that is a bit more user friendly that building it manually using HTML and smart values, check out our app, Notification Assistant for Jira

We support this in Notification Assistant for Jira where you can design any template you want and place the Approval field into it so the user can approve it the same as they would an out of the box notification but now with added info.

Hi Tomislav we support attachments and setting a reply to email in Notification Assistant for Jira. At this time we don't support customizing the from email, but we're working on building this functionality now.

Hmm if you use our app, Notification Assistant for Jira then all you do is configure the JQL, set the recipient to the field you want to be the recipient such as Assignee, and set it to be one email per recipient and we default to exactly what you are asking for.

Hi Benjamin, I think we would need to know more to understand what you're asking. Is there a specific event which you want to cause the email to go out? On a schedule? Manually sent? When you say it should include the issue, what data from the issue should be included? Boris

Regardless of which version of Jira you're on ;) We support this functionality in Notification Assistant for Jira. You would need to configure a new Notification with the appropriate JQL to filter the issues, and then set the Assignee as the recipient. I would recommend using a default Table Template to start since you…

You can use our default table template, or make your own based on it in our app, Notification Assistant for Jira to notify recipients of their issues based on a JQL filter as an input.

Notification Assistant for Jira supports Project Lead as an out of the box Recipient:

Notification Assistant for Jira supports up to the last 10 comments in a template if you want something a bit better looking:

If you're looking for a more customizable notification via email, check out our app, Notification Assistant for Jira which will allow you to send an email to the relevant recipients and JQL filter it in a similar manner to what the other answer posted.

We support portal only users in Notification Assistant for Jira where you can use JQL to scope the Notification and then set the appropriate fields as Recipients.