Boris Berenberg - Modus Create Rising Star

We support customizing the font of text in our Templates in Notification Assistant for Jira

If you're looking for a dedicated tool focused specifically on sending custom Jira emails, check out Notification Assistant for Jira. Full docs are at https://atlasauthority.atlassian.net/wiki/spaces/NAFJC/overview?homepageId=1569652791 but we support a variety of triggers (including scheduled ones), recipients, and…

If you need to add content to the email which JSM doesn't yet support, we support custom JSM notifications, including approvals in Notification Assistant for Jira

If you use a single issue to track a planned activity, you could use our Send Email from Issue function in Notification Assistant for Jira and set whichever recipients you find appropriate.

We added support for Jira Service Management approvals in Notification Assistant for Jira where we also support full customization of the email template. You can now put any field you want alongside your approvals. If you have any questions, feel free to open a support ticket…

We recently added support for Jira Service Management approvals in Notification Assistant for Jira where we also support full customization of the email template. If you have any questions, feel free to open a support ticket at https://atlasauthority.atlassian.net/servicedesk/customer/portal/1/group/1/create/1

We make Notification Assistant for Jira which also allows project admins to configure custom notifications at the project level. Maybe this would be better for your environment instead of using filter subscriptions?

Hello Ofir, We support all kinds of recipients in Notification Assistant for Jira. Take a look at https://atlasauthority.atlassian.net/wiki/spaces/NAFJC/pages/2264072590/How+To+Set+Up+Notifications#Add-Recipients and let us know if you have any questions. Thanks, Boris

We support setting project roles as Recipients in Notification Assistant for Jira

If you would like a more advanced email configuration option than the native one, check out our app Notification Assistant for Jira

Hey Muhammad, We support sending issue contents to others using the Send Email From Issue feature in Notification Assistant for Jira. However if you want this to be a more regular part of your workflow you can configure broader Notifications or Post Functions as well. 

If you configure a notification in our app Notification Assistant for Jira and then set it to one email per recipient it will do exactly what you're asking for.

If you want a really powerful notification tool, our app, Notification Assistant for Jira would allow you to configure notifications based on Triggers (in this case the events you want to notify on) and then filter the issues using JQL and only notify specified Recipients. Try it out and feel free to raise a support…

I am not sure how to do this in the native Jira Automation, but we support this use case in Notification Assistant for Jira. You would create a new notification with Cron Expression Trigger of: 0/30 * * * * a JQL along the lines of: project = ABC and type = incident and priority in (p1,p2) and status = open Then set the…

If you're open to trying an app other than Automation, we support this type of configuration in Notification Assistant for Jira. You would set up a notification and configure the relevant custom field as a recipient: Then configure it to send one email per recipient: And use a JQL along the lines of project = SCRUM and…

Hello, Jira 8.5 is no longer supported. My suggestion would be to upgrade Jira to a supported version, then upgrade to the latest version of our app and see if the issue persists. We have released 10 new versions since 7.1.11 and don't have any other customers reporting similar issues. Thanks, Boris

If you need more control over who receives a notification or the associated email template, you can also take a look at our app Notification Assistant for Jira

Are there any docs that explain the change in detail?

We support date time field triggers in Notification Assistant for Jira. If you look at https://atlasauthority.atlassian.net/wiki/spaces/NAFJ/pages/1341063319/Triggered+Notifications you can search for Date/Time Fields to find the relevant section.

As Frederic wrote, this isn't possible out of the box. However we do support custom subjects if you send emails using our app Notification Assistant for Jira

Hi Anna, as troubleshooting this will require discussing your private data I have responded on the support ticket you filed with us.

We support attachments in emails in Notification Assistant for Jira and you can configure this to be sent from a post-function: https://atlasauthority.atlassian.net/wiki/spaces/NAFJ/pages/1592033451/Send+Email+from+Post+Function 

We support attachments in emails in Notification Assistant for Jira

There is no way to customize the native subscription contents. You would have to use a third party app like our Notification Assistant for Jira

Where are the associated API change docs?

We support this via our Send Email from Issue function in Notification Assistant for Jira

Thanks for the shout out for our app, Notification Assistant for Jira. Jordano, we're here to help if you need anything.

We support custom email subjects in Notification Assistant for Jira. You would use a customfield placeholder in the Subject for the Epic Link field. For example, in my system, I used the following subject to include the Epic of the issue: [JIRA] (${key}) - ${customfield_10014}

We support a field changed trigger in Notification Assistant for Jira