Florian Bonniec Community Champion

If at startup you are redirected to Confluence setup wizard that means it's not able to read the file that contains the db config. <confluence_home>/confluence.cfg.xml All other folders and permission / folders are listed in th KB I post in my previous message. Check also that Confluence is running on the supported…

Hi @ChristopherChilds I do not really understand the need. It's already the case. On the top of the issue view, above Edit button you have the project picture, then project name then parent issue and finally subtask key. All information is clickable. Regards

Hi @_string_ The process keep working until you have the acknowledge button from what I have been able to observe. Regards

Hi @Maahshid Vaziri What the name of the field you want to get ? Have you try something like this ? import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.project.Project import com.atlassian.jira.issue.CustomFieldManager import com.atlassian.jira.issue.fields.CustomField import…

Hi @Kirra Lynam If I understand well you have one Feature link to Epics using Parent Link field (that come from Advanced roadmap:Portfolio for JIRA) and Tasks links to Epics using Epic links and you want only Task link to Feature through Epic ? Do you have apps such as Scriptrunner or JQL Tricks ? If you have scriptrunner…

HI @siren w Team is a customfield. You do not have the customfield_XXXX value in the JSON returned by the REST call ? Where XXXX is the field ID for Team field.

I've miss the "any link". I' m not sure you can. Maybe you can set an automation or a listener if you have scriptrunner to create a link you will use to do the hierarchy everytime a link is created. Then in a Structure, list all issues of type A, extend with the link you created, filter issue of type B (at the current…

Hi @Lars Ulrich Krieg It will required an app to do that. Structure for JIRA, Big Picture or Advanced Roadmap. With the 2 first you can define hierarchy based on links and display it within the app. With the last one you can define the hierarchy in the app and use Parent Link to reference the parent issue in order to…

Hi @Ana Nymas It's porbably the Notification Scheme that is different. The project where the user do not receive notification except using @ use a notification scheme that do not have watcher configure for the update issue event or comment even depending on what event you expect to send emails; Regards

Hi @Parsa Mounika What is your JIRA Version I think it's the case for JIRA 8.12 + https://jira.atlassian.com/browse/JRASERVER-31023 Regards

Hi Do you have the proper permission on folders ? https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html Are you trying to do a new setup or just restart Confluence ? Regards

Hi @Alexander Unfortunatly if you want to do that you have to give a JIRA license to everyone. The link redirect to the jira request view available to collaborators and Agents, both have license. A client only have access to the customer portal and cannot access JIRA standard view without a license. If it's already the…

Hi @smonge Templates provided in COnfluence are just guidances that follow best practice. If you do not find what you are looking for you can create your own. Product requirement template is usually use to describe JIRA Epics and you list all user story in the Requirement section of this template. Then it's meant to be…

Hi @jameshartleroad Not sure to undestant but you can copy the attachments and logo folder from the production JIRA_HOME directory to your Test JIRA_HOME directory. Regards

Hi @Adam Holloway You should not update issue in a scriptfield as it's run everytime you display the issue, use a script listener instead. If issueManager do not add entry in the issueHistory, updating using issueService should.…

You can try to delete in the db directly in a staging env, but it's always cleaner to use the UI or the API. You can write a python script instead of using Postman. Make sure to use the correct API, not the cloud one. https://docs.atlassian.com/software/jira/docs/api/REST/8.22.6/#issue-deleteComment Regards 

Hi @Sebastian G If you have scriptrunner you can write a scriptconsole to remove those comments. https://docs.atlassian.com/software/jira/docs/api/8.0.0/index.html?com/atlassian/jira/issue/comments/CommentManager.html Regards

Hi @Robert Egan You can update dbconfig.xml file to add those params. https://confluence.atlassian.com/jirakb/use-integrated-authentication-with-sql-server-in-jira-server-939494383.html File should be located here * C:\Program Files\Atlassian\Application Data\JIRA (on Windows) * /var/atlassian/application-data/jira (on…

Right, it's how I would do it, clean the Json response or build a new Json from the response to create the new issue. This link may be interested to you too. https://confluence.atlassian.com/adminjiraserver/importing-data-from-json-938847609.html

Not really, because if you query issue without link, import all of them then all issues with links you will have the same issue because if issue A is linked to B any of your query will return A nor B because A as a link with B and B as a link with A. There is also some apps on the market place that may help you and can be…

Can you clean the json you receive and remove the link issue part ? So you sould get all issues, remove issue link part and epic link field. Once imported you update all issue with the links and epic link this time. Be aware that Epic <> Stories relation is not a link for JIRA, the association is done using the "Epic Link"…

I think you should create Epics, get a mapping with the old and new key then create stories without any epic link and keep populate the mapping old/new Key. Then once everything is imported, go over all issues in the source instance that have an Epic Link value and update the associate one in the new instance with the new…

Hi @Mouna Hammoudi You can use the postfunction fasttrack transition for this use case or even better an automation for JIRA. https://docs.adaptavist.com/sr4js/latest/features/workflows/post-functions/built-in-post-functions/fast-track-transition-an-issue Is there any screen in the transition ? Regards

Hi @frithjof falck You can do it using ancestor= PAGEID https://developer.atlassian.com/server/confluence/advanced-searching-using-cql/#ancestor

Hi @Jonathan Claveau Have you try to re-index the project or JIRA ? Regards

Hi @Sashank What are you trying to do ? You call are just jql search ? You should not use link to manage epics and story as it's how it used in the background, in the foreground you should use Epic Link and Epic Name. EPic Name is the name of the EPic, it's a field Epic link is the reference from the task under the EPic,…

Hi @Nick H This should work Date date1 = issue.get("date1"); Date date2 = issue.get("date2"); if (date1 == null || date2 ==null) return null; return (date1.getTime() - date2.getTime())/1000L; I think the field type is Calculated (scripted) Duration Regards

Hi If you have Project Name and Project Key column in your csv it should works. Are you using the csv import available to everyone or the one from External issue import ? Or the issue is that you have context on project and issue type so you face this issue…

Yes but never test with a Roadmap from a Cloud version of JIRA, only DC. It's worse trying this as it's free and created by Atlassian. Regards

Hi @Michelle Labonte Not sure why you want to do that but Confluence is a content management tool not a document management tool so it should not be use to store files. If you want to do that I would create a confluence page then write a script that use the Confluence REST API to add attachments (files) to this page and…