Florian Bonniec

Hi @Craig Johnston This app is free so you will not be charged for it, you may receive invoice for 0$. https://marketplace.atlassian.com/apps/1215277/smart-checklists-for-jira-free Be careful there is also a paid version https://marketplace.atlassian.com/apps/1216451/smart-checklists-for-jira-pro You should not have trial…

in Is free version of Smartlist for Jira free forever Comment by Florian Bonniec February 27

Hi @Chuck Talk I think the question should be raised in the Atlassian developer community instead. You can install your app using forge install then "update" your code running forge deploy When you update the manifest you will need to upgrade forge install --upgrade You can specify env (dev by default) --environment…

in Forge App deployment and testing Comment by Florian Bonniec February 26

Hi @Shabaz Not sure if it's what you are looking for but there is an Atlassian documentation about turning off OpsGenie. Regards

in How do i delete or remove Opsgenie from Jira Comment by Florian Bonniec February 25

Hi @Robert Wen_Cprime_ Is it not https://<site>/wiki/rest/api/v2/content/search? Regards

in Need assistance writing a web request that executes a CQL query Comment by Florian Bonniec February 24

in How’s your week going? Show us with a GIF & earn the GIF Giver badge! 🎉 Comment by Florian Bonniec February 23

Hi @Matt S_ Indeed, if you are referencing view screen. Even if you manage to remove them from the View screen and fetch the information in a dedicated Fragment, user will be able to display the value in a dashboard or in the issue navigator by adding the hidden fields as column in the filter query result. There is no way…

in Jira Data Center Behaviors - Read/Write and No View for Specified Groups Comment by Florian Bonniec February 23

Hi @Barbara Valdifiori You can refer to the documentation The Jira Cloud platform REST API Then it depends on how you want to integrate it, is it in a peace of code or simply from a REST tool like Postman. You will need to create an API token that you can create from the Security Tab in your profile assuming you want to…

in create task by jira api Comment by Florian Bonniec February 19

I'm not familiar with this but, does customfield_10265 have a context for your project and type Story ? DO you see any difference in context between Task and Story for this field ? Is the field on both screen Task/Story ? I could explain why it's working on Task and not Story. Same for field configuration. Regards

in Issue creating Jira Story: only 3 fields visible and “Failed to retrieve dynamic inputs” error Comment by Florian Bonniec February 18

Completed the course too but not showing up as completed in the community/badge side.

in Unlock the power of Rovo with the Rovo Ranger badge! Comment by Florian Bonniec February 18

Hi @Andrea Julieth Sierra Viasus I assume I's an issue related to an app you are using. Could it be Power Automate ? Power Apps connector failing Regards

in Issue creating Jira Story: only 3 fields visible and “Failed to retrieve dynamic inputs” error Comment by Florian Bonniec February 18

What is the error message ?

in Select a request type icon : Oops! Something went wrong, please try again Comment by Florian Bonniec February 10

Hi @Laura Revello Do you have any error in the console or in the logs ? Regards

in Select a request type icon : Oops! Something went wrong, please try again Comment by Florian Bonniec February 10

Hi @Andreas Kemper It do not work because JQL compare to issues in the index, if the issue XXX-100 do not exist it cannot use it for comparaison. If you want to retrieve all tickets from a project you do not need this, you can use this endpoint…

in JQL Filter doesnt work as expected Comment by Florian Bonniec February 9

Hi @Rehnuma Noor In the project settings then Access make sure that you are listed as admin or user of the project if the project is Private. Regards

in Getting a JQL error when searching for an existing project. Comment by Florian Bonniec February 5

Hi @horoman You can raise a support request to Atlassian under billing section. When you click on the link from the deactivation email, make sure to wait the UI is displayed and you are on the right product. Sometimes I receive email for Confluence but when I click on it I'm redirected to JIRA so I have to switch app.…

in Jira free deactivated: Can someone help to prevent data loss? Comment by Florian Bonniec February 4

Hi @Joseph Adedoyin You want to block customer to create request on your customer portal ? You can remove create issue permission for "Service Space Customer - Portal Access" Regards

in User Request Comment by Florian Bonniec February 4

Hi @Romulo Velasquez You should have Request types > Service requests then Create request type (top right) from the project settings. You will find the relevant kb here. Regards

in How do add a request to my support page? Comment by Florian Bonniec February 4

Oh I see, you can try to raise a request to Atlassian support for this Atlassian Support. Ask them if there is a way to update your previous account with the new email, so you may be able to get back associated content.

in Old email with qualifications Comment by Florian Bonniec January 27

I do not know what you mean by qualifications but I think a new account has been created so you no longer have access to your previous content. I think Confluence admins on your side can find this content and share it with you. Also depending on how the accounts are managed in your company they may be able to just rename…

in Old email with qualifications Comment by Florian Bonniec January 27

Hi @O_Brien_ Pat It's because Atlassian use email as user identifier. In your case it created a new account. Update the Atlassian account email depends on the way users are managed on your Cloud instance. https://support.atlassian.com/atlassian-cloud/kb/change-atlassian-account-email-addresses/ Regards

in Old email with qualifications Comment by Florian Bonniec January 27

Hi @Petr M If you want a robust solution I would not include the page name in the URL. So in addition to the URL length you have, there is also the issue when a page is renamed, the link broke if it contains the name. The solution is to use the url that have the page ID in it or better the tiny link generated from the…

in Short link to a page section (not containing the full name). Comment by Florian Bonniec January 27

If your file is less than 1GB and total amount of attachment is less than the storage limit of you plan and you have the proper permission to upload attachments, I invite you to raise a request to Atlassian support. If you do it through the UI for that issue, do you have an error as well ?…

in What is size limitation for Attachments in Jira Cloud posted by API Comment by Florian Bonniec January 27

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-issue-issueidorkey-attachments-post So the error you have is 413 request entity too large ?

in What is size limitation for Attachments in Jira Cloud posted by API Comment by Florian Bonniec January 26

What about space permission for customer ? https://support.atlassian.com/atlassian-cloud/kb/fix-user-picker-fields-not-displaying-users-in-customer-portal/

in costumers could not search for users in portal Comment by Florian Bonniec January 26

Hi @Aymane jilali In order to be able to search for User, customer need "Browse users and groups" but except if it's a portal for internal customer only, I do not think it's a good idea to allow customer to see all other customers. Regards

in costumers could not search for users in portal Comment by Florian Bonniec January 26

It's indeed for DC/Server, make sure to read Cloud related kb. Admin gear > Attachments > Edit Settings

in What is size limitation for Attachments in Jira Cloud posted by API Comment by Florian Bonniec January 26

Hi @Daniel Joskovski You can use /rest/api/3/attachment/meta endpoint to get the limit configured for you jira instance. You can configure max size from in JIRA settings. https://support.atlassian.com/jira-cloud-administration/docs/configure-file-attachments/ Regards

in What is size limitation for Attachments in Jira Cloud posted by API Comment by Florian Bonniec January 26

Hi @brian Not sure but on my side, I just try to authenticate as an admin, approve it and it's then available for others. It's the process for 3LO not sure about acli. It will then be listed in Connected Apps for the site. Regards

in As an administrator, how does one authorize the Atlassian CLI (acli)? Comment by Florian Bonniec January 21

Hi @刘洋 I think you have to raise a support request to Atlassian (https://support.atlassian.com/contact/#/). You can select Billing section. Regards

in page deactivated Comment by Florian Bonniec January 21

In that case the url do not work as it's implemented by the 3rd party app. The solution provided by Atlassian seems to be documented here https://support.atlassian.com/jira/kb/bypass-saml-authentication-for-jira-data-center/ Regards

in Disable username/password authentication on JSM Data Center Comment by Florian Bonniec January 16

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