Florian Bonniec Community Champion

Hi @Urban Grena Local group or managed by Directory so if you switch directory you will lost them. Atlassian document the process of "migration" in the kb below. Move local group memberships between directories in Jira server | Jira | Atlassian Documentation Regards

Hi @Gal Fatal Could you use the REST API to get the Customers then create them on the new project ? JIRA Service Management 5.12.0 (atlassian.com) Regards

Hi @Teja You can set a DueDate by adding the field in the transition and make sure Approver has Schedule Issue Permission. You could also use automation for JIRA to automatically set a DueDate. Working with dates | Automation for Jira Data Center and Server 7.4 | Atlassian Documentation Regards

Hi @Anshuman Samal The token you have seems to be for Cloud JIRA Instance, you seems to use a Server or Data Center of JIRA. You should use your password instead of the token. You may also be able to create a personal access token depending of the version of JIRA you are using.…

Hi @endgame_ops It may be related to the Global Permission Browse Users. Managing global permissions | Administering Jira applications Data Center and Server 9.12 | Atlassian Documentation If login-free user cannot see the users, there is no user to select in any user picker so the user picker may not be displayed. Regards

Hi @arno Instead of using Scriptrunner, did you try automation for JIRA if you have it ? It's usually easier to use this app for simple usecase like that. Jira smart values - math expressions | Automation for Jira Data Center and Server 9.0 | Atlassian Documentation If you need to use a script please have a look to Updates…

Hi @Vijay dumpala You are facing this known issue: [JRASERVER-62597] CSV import with large data throws error. - Create and track feature requests for Atlassian products. Note that you do not have to check Map field value if the value imported is the same (same name) you have in JIRA. Regards

Hi I do not think you can due to how the nested groups are managed into JIRA. You can't view or edit the nested groups themselves, or see that one group is a member of another group. Managing nested groups | Administering Jira applications Data Center and Server 9.12 | Atlassian Documentation Regards

I never did it but ut seems to be possible. Solved: How do I enable inline editing on fields in custom... (atlassian.com) Solved: Add an editable field as web panel with ScriptRunn... (atlassian.com) Regards

Based on this criteria, I would say that one way to do it will be to add 1 workflow in the Workflow Scheme even if it's a copy of the current one... So if you have WF_Default for Epic and Story, make a copy of this WF and assign the copy to Story. You could also add a dummy status in the WF with no transition to or out of…

Hi @arno This example may help you solve your issue. Update the Value of Custom Fields through the Script Console - Adaptavist Library Regards

HI @nnallusamy You cannot create Panel with JIRA vanilla but you may be able to do so using an app such as Scriptrunner. Web Panel (adaptavist.com) Reagrds

HI @PaulaAnton Disabling the Extended Administer permission should prevent user to add new Status in simplified workflow. Also having the workflow shared with multiple project will prevent that. Note that user will also lose the permission to add existing field to screen if they are not admin. JIRA Admin will be able to…

Hi @Aytac Caliskan You can create a filter using created >= startOfYear() and created <= endOfYear() And another one using resolved >= startOfYear() and resolved <= endOfYear() You can then display this information in a Dashboard using a Gadget of your choice. You can also do a query with all your tickets (eg, summary is…

Hi @Pratap Ch. Das Can you try with jiraOptions = {'server': 'https://abc-def-gh.xyz.xyz.net/jira', 'verify':False} Regards

Hi @rajeswari saravanan Not sure the script field is the best solution here as it apply at the ticket level. Why are you not doing a JQL : updated <= -261w (5y is about 261weeks) then display the result into a gadget by project ? Regards

Hi @Arikrishnan I guess you are facing this issue. https://confluence.atlassian.com/confkb/unable-to-save-a-page-in-confluence-due-to-the-editor-content-cannot-be-parsed-unexpected-close-tag-error-847457119.html#:~:text=This%20error%20is%20usually%20due,or%20has%20the%20app%20disabled. You should have more details in the…

Can you try to save a filter with this query (eg, name it AllTestPlan) type = "Test Plan" Then do another query with type = Test AND created >= startOfMonth(-1) and issue not in testPlanTests("AllTestPlan") Regards

Hi @Mikel44 Have you try to save your filter "type = Test AND created >= startOfMonth(-1) ORDER BY key ASC with name "MonthTests" Then run another query type = Test AND created >= startOfMonth(-1) and issue not in testPlanTests("MonthTests") Regards

Hi @Zandra Friman You can change the status mapping for the customer in the JSM config (request type) https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-workflow-statuses-for-a-request-type/ Regards

Can you add the log action, and display {{issue.status.name}} to make sure the issue is in teh expected sttaus.

Hi @Chin-Shyong Wong JIRA Admin will be able to update configuration as it's higher privileges than porject admin. If it's project admin that are updating the config that means you let some Administer project permission to some user with the extended permission checkbox checked. Regards

Ya Screen can be different based on the issuetype selected. https://confluence.atlassian.com/adminjiraserver/associating-screen-and-issue-operation-mappings-with-an-issue-type-938847305.html Regards

Could you try to add the "Re-fetch issue data" action before the transition in the else ?

Hi @SV Not sure what you are trying to do. You can configure a custom screen (form) by issue type using JIRA vanilla feature. No need to use scriptrunner. Regards

Hi @Helmbrecht, Jim (Synchrony) The issue is that there is no transition to get back to Backlog. Because the automation is trigered after the action is performed the automation have to set it back to Backlog. Why are you not using a workflow validator or condition instead ? Regards

Hi @kiran pamulaparthy This is the official documentation. Migrating from Cloud to Data Center | Evaluator Resources | Atlassian Documentation Be aware that it's 2 different products with different features. Product Discovery and Team managed porject are not supported on DC. You will need to "migrate" them to Company…

Hi @Darren Zuiderweg It may work but Atlassian do not support it. They will support the version bundled with JIRA. Bundled Tomcat and Java versions | Atlassian Support | Atlassian Documentation They also documented a bit the upgrade process. How to upgrade Apache Tomcat version used by Jira | Jira | Atlassian Documentation…

Hi If you use the user account to create the request, it will set the reporter. Regards

Hum can you try to use basic auth using your username but use the token instead of your password ? Regards