Florian Bonniec Community Champion

Hi @Frank You need to set a Resolution when you close/resolve your issue. You can add a resolution by setting one in a post function in the transition that leads to your final status. You can also add a screen in that transition that display the resolution field. Regards

Your current workaround looks fine to me. Using Parent seems to be the solution to go, with the recent change from Epic Link to Parent, it should work. https://support.atlassian.com/jira-software-cloud/docs/upcoming-changes-epic-link-replaced-with-parent/ Did you add the work item in the work hierarchy as well ?…

Hi @Adam Bang Is it a Team managed project ? It may be related to this https://jira.atlassian.com/browse/JRACLOUD-83175 Regards

HI @Vallala Ujwala User with no license can only access their ticket through the JIRA portal. That means there is no way fro them to access browse/SPT-137 . In order to access this url the user need a JIRA license. Regards

Hi @Julian Haines Not able to edit an issue is something your admin configured. He use most likely workflow property on the final status of the workflow. You need to remove this property from the workflow, or only allow it for admins. Find below the doc about this properties…

Hi @Jason Spellman You can limit in the project settings. Access > Customer Permission Set up and manage portal access | Jira Service Management Cloud | Atlassian Support Regards

Hi @Dan Breyen it's currently not possible, there is a feature request for this on Atlassian side. [JRACLOUD-8108] System Field: Issue Type - only icon is displayed in issue navigator - Create and track feature requests for Atlassian products. Regards

Hi @Manish Kumar If you need basic feature you should not need any app. Create work items and comments from email | Atlassian Support Regards

Based on previous community answer, it do not seems to be possible. There is a workaround provided by atlassian. How to force links to open in a new window | Confluence | Atlassian Support Solved: Open link in a new tab using Raw XML Module or Cus... Regards

Hi @Gergely Groupama What do you mean by sending to project email address ? Did you try to remove the notification scheme and flush the queue to see if it occur again ? Do you have any error in the logs file ? (outgoing-mail) Regards

Hi @Ano Niempje Yes <> are not json character but html characters. You could replace them using remove of replace function. Automation smart values - text fields | Cloud automation Cloud | Atlassian Support You could also try to use the htmlEncode fucntion on your smartvalue. Regards

Hi @Jason Markhardt You should be able to disable it if you want. Refer to this kb Jira and Jira Service Management DMARC settings | Jira and Jira Service Management | Atlassian Support Regards

You want the due date of the Task to be set as due date of the epic ?

Hi @Jordan Sparkes You can use automation for jira and use smartvalue in duedate field. Ex if Tasks are created from the Epic. {{triggerIssue.duedate.plusDays(14)}} Automation smart values - date and time | Cloud automation Cloud | Atlassian Support Regards

Hi @Ashley Honeycutt If you are using a <a href="LINK" target="_blank">Link text</a>, target is use to open new tab. Regards

Hi @Sheri Maxim You should be able to paste the Epic key in the Parent field and it will work. Regards

Hi @Alexa Wöllmer As it's an app Atlassian will not provide an endpoint for this. I suggest to raise a request to the app vendor. They may be able to guide you to understand how they are managing it. Regards

Hi @Sumit Tyagi Based on the documentation there is no such endpoint. https://docs.getxray.app/display/XRAYCLOUD/REST+API Regards

Welcome to the community @Rishi Jha 

Welcome @Aynalem Getachew Seid 

Welcome to the community @Erin Dillard !

Interesting !

Really nice

Will be online again this year

Rovo Agent for specific context

Hi @Marie-Noëlle Lamothe You could probably do that using Automation and Rovo. https://www.atlassian.com/software/rovo/use-cases/global-translator Regards

Hi @David Kababyan You should be able to see it from the admin panel. https://admin.atlassian.com/ In Product section. Regards

HI @Laura Fromm In the backlog view it's displayed below the Sprint Name. In the Active Sprint view it's not displayed. You have to click on the Sprint icon next to Complete Sprint button. It will displayed, Sprint Name, Dates and Goal. Regards

Hi @John.OHare Could you include the macro JIRA Issue and use the advanced JQL Parent = XXX to fetch related stories ? Regards

HI @Ben Rao There is not much you can do I think as Request type is related to the project. You could create an automation that set the new Request Type based on the the issue type. https://confluence.atlassian.com/jirakb/automatically-set-customer-request-type-when-issue-is-moved-or-created-via-jira-1026039858.html Regards