Florian Bonniec Community Champion

Hi @Stark Jürgen Do you have any error in the JIRA logs when this user try to load the plan ? Does the user have any error in the browser console ? Regards

Thanks, That’s what I was afraid of — it makes sense for it to behave that way through the API, but I was hoping for a cleaner workaround, since it doesn’t behave like that in the UI. I think I will display the error to the end user, so he will add himself as role member if needed instead. Regards

Hi @Marina Vytovtova You should have the field named "Releases" Regards

Hi @Steve Goodwin You have to configure it in the board configuration, swimlane, queries. Regards

Hi Go to your plan settings > Work in your plan Select Removed work items tab, view rule in the first card, then you can define the rule. Regards

Hi @Dejan Velevski Only shared team are displayed there. You have to create a shared team or set a plan team 'sharable'. In your plan, go to Teams tab, on your team ... share. You need "shared team management" permission, and publish your change in your plan. Regards

Hi @Jennifer W. Do you have this issue on every users ? What does happen when you click on the profile ? I faced this issue couple of times but node restart fixed the issue. The issue was also not on all node. Regards

Hi @Tracy.Simmons You have to go to the billing menu, Manage and cancel your free plan subscription. Then once delete, you will be able to delete the org. https://support.atlassian.com/organization-administration/docs/delete-your-organization/ Regards

Is Featured Link, Epic Link renamed or is it something custom your company implemented ? Regards

You have then to query the api again with <base_url>/rest/api/latest/issue/bob-1234 Regards

You can find the field ID following this documenation https://confluence.atlassian.com/jirakb/learn-multiple-methods-to-obtain-custom-field-ids-for-jira-and-jira-service-management-products-744522503.html Inspect the custom field in the Issue View page Once you have it, you can search for customfield_XXXX in the response…

HI @stealthrt On Data Center it still name "Epic Link", you should look for the custom field associated id 'customfield_XXXX'. This will have as value the key of the Epic, then you can query this issue with the api to get the summary for instance or more info about the Epic. If on your side it's named Feature Link,…

Hi @Ben Woods On JIRA Cloud you cannot use basic authentication and have to use an API token. https://developer.atlassian.com/cloud/jira/software/rest/api-group-board/#api-rest-agile-1-0-board-boardid-get https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ Regards

Hi @Karl Lewis So you do not want to copy them, you want to move them ? You can do a bulk move of your issues from project A to B. Move multiple issues | Jira Cloud | Atlassian Support Regards

Hi @hr You need to follow this KB Delete your organization | Atlassian Support If it do not work or face any error you should raise a request to Atlassian support. Atlassian Support Regards

Hi @Eric Roetenberg In the backlog view it's displayed below the Sprint Name. In the Active Sprint view it's not displayed. You have to click on the Sprint icon next to Complete Sprint button. It will displayed, Sprint Name, Dates and Goal.…

Hi @ray On my side I use Scriptrunner for such action to do. If you do not have the app, there is this KB that speak about it but never tested it. https://support.atlassian.com/jira/kb/runbook-bulk-delete-worklogs/ Regards

Hi @IT Admin Pricing are available here: https://www.atlassian.com/software/jira/service-management/pricing It list all the limitation of each plan. Regards

Ya, the impact is that ticket will only be created through the portal. If you use API to create request in that project it will not work except if you already use JSM api to create the ticket.

Hi @Alexandre Antunes Supported platform for this version of JIRA are listed below. https://confluence.atlassian.com/adminjiraserver073/supported-platforms-861253018.html Regards

Hi @SysAdmin Could you not just remove any everything from Create Issue in the permission scheme associated with the project and just let Service project customer - portal access. Regards

HI @Rajae Bakkali Within the same project, you have to use Issue Security to manage permission at the issue level. https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/ Regards

No there is no way I'm aware of using JQL nor API. Regards

Hi @Dharmender Yadav You have the Report available for this if you know the Sprint Report that displayed the work item removed from the Sprint. https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-sprint-report/ Regards

Hi Kelkar, Smita (smita.kelkar@hp.com) You can raise a request to Atlassian directly. Atlassian Support Regards

Hi @Igor Rebega In the project that was associated with the Sprint, do you have any archived issue ? Project > Archived work items. If there is work item you will not find them by searching with the Sprint value. You may have some listed in the menu Archvied Work Item. Regards

The listed placeholder above do not worked ?

HI @florian_correll Have you try ${Epic Link.EpicName} or ${Epic Link.EpicName[FIELDID]} https://docs.getxporter.app/space/XPORTER/1413922/Mappings Regards

Hi @Karthikeyan M I do not think this field is supported. I have the same behaviour on my side. Base on the documentation, if supported it should be displayed if added as column in the all work item section. Create a chart showing data from your work items | Jira Cloud | Atlassian Support Regards

Hi @Adi S On JIRA DC you can use https://docs.adaptavist.com/sr4js/8.2.1/features/fragments On JIRA Cloud you could create a transition that trigger a webhook or create an automation (manual trigger) and use Send Web request as action. You could also create a custom app. Regards