Florian Bonniec Community Champion

Hi @Couraillon Theo Hos is the SSO configured ? If you use an app like SAML Single Sign-On you have an url to bypass it. https://wiki.resolution.de/doc/saml-sso/latest/jira/further-configuration/disable-password-login-with-nosso-parameter Regards

Hi @Naresh Sampath I guess you properly followed this kb (Configure email notifications for a custom event | Atlassian Support) When you are expecting a notification, is it for an event you have triggered yourself ? In that case it could explain why you did not receive any notification as default behaviour is that you are…

Hi @KC You can delete a work item by clicking on the ... on the top right of the work item > Delete. Note that you need to have configure the permission scheme associated with your space to grant your role Delete permission. Regards

Ya but even if you remove it from the Work Item Layout, it should not be displayed no ? Do you have a screenshot of what is displayed and should not ?

Hi @Chloe WILMOTTE Have you try to remove the fields from the layout associated with the Sub-Tasks type ? Also make sure tu have associated a dedicated Screen Scheme to your type. Regards

Hi @Jenny Alexandra Canastero Romero Do you have configured a context for the child type ? If so does the value from the parent valid for the child ? You may also have a field configuration that hide that field for this type. From the work item you can try ... (top right) > Find your field. It will help understand why it's…

Love seeing all these resources in one place! One link to kick off your Confluence journey.

Hi @DongHee Kam You have to re-activate your subscription or reach out to the support using billing category. Process is explained in the documentation below. Reactivate a subscription | Atlassian Support Regards

I see, the board did not get renamed, and it seems that we are no longer able to update the board name by double clicking on the board name.

Hi @Mikala Forrester If you talk about the Sprint name, you just have to rename the last one you created with the correct key then it will reuse it for new Sprints you create later. Edit Sprint > Update the Sprint name by replacing the old key by the new one > Update Regards

Hi @ereynoso931 What type of hosting are you using ? JIRA Data Center or JIRA Cloud ? Regards

Hi @Jerome Soucy Indeed the JIRA hierarchy cannot reflect the one you want. The hierarchy is defined in the Work Type hierarchy section from bottom to top: Sub-Task Story Epic You can then add other level on top of Epic but cannot update the base on the hierarchy. Using another hierarchy will prevent your users to leverage…

Hi @Vasileios Kostogiannakis Atlassian has moved to an inline edit interface over edit button opening a popup. So there is no more Edit buton. All field should be available from the issue view. Regards

Hi @İclal Aslan I think the Sum of Time Spent is summing only the direct child from the work item, not all the descendent. https://community.atlassian.com/forums/Jira-articles/Understanding-quot-Time-Spent-quot-vs-quot-%CE%A3-Time-Spent-quot-in/ba-p/3033062 Regards

Hi Atlassian do not seems to provide such endpoint. Endpoints are limited to The Confluence Cloud REST API Regards

Hi @ibtissem cherni In general you just have to use the name of the type you want to create. If you need to create a User Story, use "User Story". This type have to exist in your JIRA instance and be configured to be used in your project. You can use this endpoint to find the issue type available for your project. If the…

Not sure, you may use the fragment id to find the class then add custom css in the announcement banner but It's something I try to avoid. Regards

Hi @Mateusz Janus Have you try to set the location to 'operations-restore' for your Fragment ? I think it's located where you want your button to be. Otherwise you can also create a new panel on 'atl.jira.view.issue.right.context' with weight of 0 to appear on top of People Panel and create html button in it. Regards

Rovo may not be enable for your organization. You can follow this if you want to enable it. https://www.atlassian.com/software/rovo/guides/admin-guide/rovo-activation#confirm-activation Regards

Do you have Ask Rovo on the top bar (between the search bar and the profile picture) ? If so on the side panel you can click on Rovo, create agent and will be redirected to studio. You can also go to https://admin.atlassian.com/, IA Settings then Rovo to see if it's enable. You should be able to Rovo in your Apps…

Hi @mello fourth Does this kb help you ? Regards

Hi @Geneviève Côté Do you have a screenshot ? On my side links are still displayed and grouped by type. I do not see pending update on my side regarding this. Regards

Hi @cinformatica_aged Are you running the exact same call ? Did you change anything between both call ? Regards

Hi @Bryan Lima It depends on how long ago it has been inactivated. You should have received a email about that. You can raise a request to Atlassian support to ask ( Billing, payment and pricing). https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/ Regards

Hi @craigmiller160 When you do not log in to your site for a while, you will receive an email to log in again otherwise your site will be disable. https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/ You can raise a support request to ask Atlassian to turn it back on…

You may need to try using an headless browser to log in then call it.

Hi I do not think there is any official API for this. When sending a Resent invite, I noticed this call. I'm using centralized user management. Not sure if it help. https://admin.atlassian.com/gateway/api/adminhub/um/org/<OrganizationID>/users/<USERID>/resend-inviteRegards

Hi @Danielle Cantrell You cannot, you have to create a new field. Then copy the data from the first field to the new one. You can use automation to copy field value to the new field or if you have Scriptrunner the built-in script "Copy custom field values to another field" Regards

Hi @Nathan Vinicius Vital Santos Do you have apps such as Scriptrunner. Someone may have created a Behaviour that hide the field on the edit screen. Regards

Hi @Paul Moors Xporter reports are issue based if I'm not mistaken. So you would use a template like this Release: ${fixVersion} || Key || Summary || Status || Assignee || #{for issues} | ${Key} | ${Summary} | ${Status} | ${Assignee} | #{end} And use a JQL like FixVersion = XXXX Regards