Florian Bonniec Community Champion

Hi @Tori Krueger Not sure what version of automation you are using but it seems that you have create the automation using Automation for JIRA but you are editing it or creating a new one using Automation for JIRA LITE, and this one do not all the feature the paid version have. But good news, if you are using JIRA Data…

Hi @Khairul Khitam If you are using a local directory and not an AD you can reset the password of any user from the user management then select the user, on the top right you should then have action > set password. Your account has to be an admin account. If you forgot the password of the only admin user you can follow…

Right, does it return everything you were expecting ?

Hi @Soumya Subudhi The user do not need admin permission. He just need to have delete permission on pages, blog, attachments and comment for each space. https://confluence.atlassian.com/doc/space-permissions-overview-139521.html Regards

It's the same principle for all actions you will want to perform using the REST API, You have to be able to do it through the UI.

Not sure to understant but if what is missing is all sub-task if the story has development compoenents you can achieve that by adding OR issue in subtaskIssuesFromFilter("<span>type = Story AND Component = Development </span>") Regards

Hi @Alp Alpant So you are trying to update the assignee of an issue whiteout having this field on the edit screen right ? You cannot do that as REST API do not allow to do more than a user would be able to do through the UI. So, of you cannot do it through the UI you will not be able to do it using the REST API. Regards 

Hi @u632570 The value to compare with is not Done but COMPLETE I think. https://docs.atlassian.com/software/jira/docs/api/7.6.1/com/atlassian/jira/issue/status/category/StatusCategory.html static String COMPLETE static String IN_PROGRESS static String TO_DO static String UNDEFINED

Hi @Dave Markowski No it's not possible. Please refer to this Atlassian ticket https://jira.atlassian.com/browse/JRACLOUD-73190 Regards

Hi @Monica Signer From what I undersatnt from the query it return what is expected. Use this one to get all the story and sub-task (issue in parentIssuesFromQuery("type = Sub-task AND Component = Configuration")) OR (type = Sub-task AND Component = Configuration ) This will return parent of subtask with compoenents…

Hi @samantha trapp You have to update server.xml to update proxy configuration to match your proxy config. Regards

Hi Sub-task block the completion of the Sprint because if a sub-task is not complete, that means the Task or Story this subtask is part of is not complete. Because in Agile we deliver only completed story (90% of the task deliver 0% value to customer) it ask you to move the Story to another Sprint or Backlog. JQL should…

Hi @Matthew Thompson If technical reviewers is a user picker field, you can send a notification to this user at every status change by * Creating a custom event (choose a meaningful name) * Add this event to be trigger in each transition of you WF * Configure this event in the notification scheme to be send to the field…

Hi @James Lebron There is no way to achieve this using JQL as JQL respect permission, so if a user do not have permission to use it it will not be returned by the JQL then not available in the list. If you just want to have a list of issue key and summary for instance but don't actually want to select the Issue Object…

Hi @[deleted] The people the ticket is shared with are display in another field. The field should be Participants or Request Participants. Adding the field to the view and edit screen should displayed the information you are looking for . EDIT:…

Hi @Hamza Badri If the notification is send for user emails but not email that are broadcast email, I would guess that the issue come from the mail server you are using. It probably block such reauest but I do not think it come from JIRA. What are you using to send the email ? Any app ?

Hi @Prabakaran P SO you want to block the user if the value of the summary is an option available in a customfield or do you want to check with the selected value only ? If it's the first, I don' t really see the use case but the code below should work or help at least. Use Simple Scripted Validator and replace XXXXX with…

Hi @Alexander Rosado You can follow this KB https://confluence.atlassian.com/jirakb/how-to-import-issue-links-from-a-csv-file-in-jira-740262715.html Regards

I do not experience this issue on JIRA 9. Even if the issue is set as Fixed we can see on comment from Matt in the ticket (https://jira.atlassian.com/browse/JSWSERVER-12944) that it happen also to him on the same version of JIRA you use. So it means that there is ongoing bugs with status order in column of Agile Boards. I…

Hi @Michael Kobert How did you rename the attachments ? I'm not able to do it on my instance and it seems to not be possible. https://jira.atlassian.com/browse/JRASERVER-25060 Also you may face this bug: https://jira.atlassian.com/browse/JRASERVER-71490 Regards

Hi @DSell From the bug tracking we have the rule that is applied. And you WF is like below Base on the Canceled should be after Done. This issue may vary based on your JIRA version. Even if the behaviour is not the same I think it's the same issue. What is your JIRA version ? Regards

Done is on top of Cancel because Done step id is 44 and Cancel is 49. Approved seems to come from another workflow. Unfortunately there is nothing you can do in order to fix this except upgrading to JIRA 8.12 or higher. They have a process to follow to fix that but honestly the easy fix is to update JIRA.…

Hi Can you add import com.valiantys.nfeed.api.IFieldDisplayService and then replace def fieldDisplayService = ComponentAccessor.getOSGiComponentInstanceOfType(serviceClass); by IFieldDisplayService fieldDisplayService = ComponentAccessor.getOSGiComponentInstanceOfType(serviceClass); Regards

Hi @Jack Konyan Yes, you can set a description in the Field Configuration associate with the issue type and project you are working on. In the FIeld Configuration associate with your issue type and project find the field you want to add the description on, then edit and you will be able to set a description. If you have no…

Hi @Jonas Larsen What do you use to configure SSO, are you using a 3rd party app ? Usually the url you are requesting when beeing redirected to SSO is send to your Idp and then you are redirected to this URL. It's most of the time a parameter named Relay State or Target. Do you have such option to enable/disable ? Regards

Hi @Matt Mercer You cannot configure it. A notification will be sent if someone mention you in any ticket as long as you have permission to see this tikcet. If you do not receive this notification that means something is filtering it outside JIRA or you do not have access to the ticket you are mentioned in.

Hi @Dasari Sravanthi What tool do you have for that ? Do you have scriptrunner or have access to the DB with read access ? Regards

Hi @DSell I guess you are referencing to this issue and KB. https://jira.atlassian.com/browse/JSWSERVER-12944 https://confluence.atlassian.com/jirakb/how-to-reorder-statuses-on-board-columns-in-jira-1005792525.html It's based on the order you added the steps in your WF, it has been fixed in one version of JIRA that is…

Hi @PN JA Do you have access to app such as Scriptrunner or JQL tricks ? If you have access to Scriptrunner you can it it like that issueFunction in linkedIssuesOf("type in (improvements, features) and labels in (XPTO)", "related to") and type = Epic Regards 

Hi @Daniel McCollum So having the error message when selecting None is normal as None is actually not store as field value. Only No or Yes except if you created a None option manually that is not a good practice. I would create a behaviour to set this field required in this transition, it will add a * that will guide the…