Florian Bonniec Community Champion

Hi @Malwina Kozak Are you sure the user is using the same board you are using and have not created a new one based on the same scope ? Regards

Hi @Dasari Sudheer Babu Does you user have create and browse Issue permission ? Regards

PAT are for JIRA Data Center, on Cloud you need an API token. Have you try other endpoint to test your api token ? Regards

Hi @Walid You can create an API token from your Profile > Manage your account (on top of About section on the left) You will be redirected to Atlassian Account page, then click on Security. You should be able to create API Tokens from there. Also available directly from here. Regards

Hi @João Victor Cavalcanti Have you try the free app ? https://marketplace.atlassian.com/apps/1221011/gitlab-com-for-jira-cloud?hosting=cloud&tab=overview It's supopsed to work for both, CLoud and Self Hosted> Regards

I'm not sure there is a precise way to know when it will come to your instance. You can also check this page Cloud Roadmap | Atlassian Regards

Hi @Bartosz Mróz Is it a Scrum or Kanban board ? Do you have backlog issue with fixVersion that happen to be released ? Regards

Hi @Martine Costamagna You can track the feature release here https://confluence.atlassian.com/jirakb/creating-a-kanban-board-for-a-jira-service-management-project-1001823609.html https://jira.atlassian.com/browse/JSDCLOUD-8389 regards

Hi @Mike McMahon You can find the retention policy in the page below. Data for product subscriptions on a Free plan is stored for 15 days, while data for product subscriptions on paid plans are stored for 60 days. If you reactivate your subscription within this period, all your data and settings will be retained. At the…

Ya that's the expected behaviour. It's replacing the Sprint name by the Sprint ID. But using JQl it will autocomplete and suggest Sprints using their name, it's just when selecting the value that it will switch to the ID for you, so no need to have the ID in that case. The issue come when you have a filter and you do not…

Hi @Susheela_Kushwaha It will redirect the previous URL to the new one. But there is some limitation using this feature. Can I change the URL used to access a product? | Atlassian Support Regards

Hi You could exclude IM tasks from the boards when they are tag with SE tag so they will no longer be part of the scope of the IM. You could also enable // sprints feature that allow you to have multiple sprint running at the same time in a board. Enable parallel sprints | Jira Software Cloud | Atlassian Support Regards

Hi @Arunajyothi Samala Do you want to create a new comment or update a comment ? You cannot easily edit a comment but you can create some using automation for jira that is included in JIRA Data Center. Jira automation actions | Automation for Jira Data Center and Server 9.0 | Atlassian Documentation Regards

Hi @[deleted] Not sure to understand the issue. Are you saying that Sprint 20 is also Sprint 124 ? From a general matter it's not a good idea to name sprint with Sprint 1, 2 etc... as in the Sprint field any Sprint will be displayed, there is the risk that someone selected the wrong Sprint in the field if it's available in…

Hi @Suhas Shastry It's base on the order the version or in the version list in the project admin section. https://confluence.atlassian.com/jiracoreserver/advanced-searching-fields-reference-939937719.html * The comparison operators (e.g. ">") use the version order that has been set up by your project administrator, not a…

Hi @Brian You could create a filter that list all the ticket created during the last month. project in (XX, YY) and type in (AA) and created >= startOfMonth(-1) and created created < endOfMonth(-1) Then you can create gadget in a dashboard to group value by a field like two dimensional gadget. Regards

Hi @anjali s Jira cloud is the version of JIRA hosted on Atlassian infrastructure, you have nothing to managed from infra stand point. Within Atlassian Cloud you have JIRA Software, Service Management and Work Management. JIRA Server no longer exist but Data Center version replace it. JIRA Software is meant to bring tools…

Hi @Mohamed Saad Taha I guess you could use the REST API to create a chat https://learn.microsoft.com/en-us/graph/api/chat-post?view=graph-rest-1.0&tabs=http https://learn.microsoft.com/en-us/graph/api/chatmessage-post?view=graph-rest-1.0&tabs=http The user used need a Team account. Regards

Hi @Srinivas Sriperumbudur Actually JIRA come with hierarchy such as Epic, standard type (Story, Task, Bug) then Sub-task type. AR allow you to add more level on top of that and it's within you company to decide the meaning of each level. You can leverage methodology such as SAFe or others.…

Have validate that each variable has the expected value in the expected format using logging ? You could try to log the body and send it using postman for instance to validate the payload is right. Reagrds

Ah right forgot you are on Cloud. You could probably host the image somewhere available to the internet for JIRA to reach or as attachment in a project any user has browse permission ibn but it's not clean.

Hi @Harish You could try to bulk edit them form the search that return the 54 tickets. Then select Move action then change issue type to Epic. You should be prompt to set a Epic Name, once done it will update the type of the task and set the Epic Name. You will need to update the Epic Name using CSV import then. Regards

HI @Mouna Hammoudi If you delete the components from the project it will remove it from all the issues. You could use an automation for JIRA as well instead using a script. Does any of those solution may work ? Regards

Hi @Gustavo Barrios I could be an issue with the type of variable you have in description, name, startDate or releaseDate. Regards

estimated hours shout be Original Estimate, actual hours data should be the time people log in the ticket it can be found in Time Spent field. Regards

Hi @Diego Aranda I should be because JIRA run on a JVM. But you should test it on a test environment first. Installing JIRA applications | Administering Jira applications Data Center and Server 7.0 | Atlassian Documentation Aside the OS migration, you should consider upgrading JIRA version as it's no longer supported.…

Hum do not seems to work on my side either. I've used images instead. I downloaded circle of color (on side such as icon8 searching for circle orange/green etc) and display them base on the field. with FORMAT_CAPTION(value) = ( IF(LOWER(value) = "urgent") : """{panel:borderStyle=none} !linktomyimagecirclered!{panel}"""…

HI @David Theroux You have to configure it by board in the configuration page of the board, then go to the Issue Detail section then add them there. Regards

Hi @Ruben Segura You can use custom field in Condition and action as well. Quite often the option is offer from the UI. If the field is not displayed you could try smartvalue. Smart values - syntax and formatting | Automation for Jira Data Center and Server 9.0 | Atlassian Documentation {{issue.FIELDNAME}} or…

Hi @Jim Foster Have you granted them application access to JSM ? Regards