Florian Bonniec Community Champion

Hi @Neil Arrowsmith I think it's because issue.customfield_10869 return a Map not a user Object. You need to get the User object from the accountID property in the Map. Something like let userPickerValue = issue?.customfield_10869 != null ? new User(issue?.customfield_10869?.accountId) : null; Then you can…

Despite the fact that the doc say it can be toggle off, it's not the case on my side.

Hi @Kristin Rains I think it's related to this issue and can be turned of from user profile. https://jira.atlassian.com/browse/JRACLOUD-85488 Regards

Hi @Susanne Moore I do not think you can. There is an existing ticket about this in Atlassian backlog ([ID-240] Ability to merge Atlassian accounts to a single account with secondary emails - Create and track feature requests for Atlassian products.) Regards

Hi @Denis Mitin If you want to list all issue type and status available in your JIRA instance you need to be JIRA Admin. Administration > Issues > Issue Types Administration > Issues > Statuses Regards

So you can create tickets in the project, but when you clone it, it's not being created ? Did you double check by searching in the project ? Can you confirm that the Work Item Link Type Cloners exist too ?

Hi @Sylvain CAMPOS After this message, you should have a new one right after that tell you that the ticket has been created no ? Task XXXX-21 cloned This task is linked to XXXX-22.View cloned Task

Hi @M0214104 Not sure it order them by Id or order in the statuses page, but it do not follow ops-sequence because it's defined by workflow and order transition not status. Reagrds

D'apres la documentation, il faut au moins avoir un Plan Premium. The ability to connect teams to a grou are only available for organizations with at least one Premium or Enterprise plan for Jira, Confluence, Loom, or Compass Regards

Hi @Albane En tant que org admin, tu peux aller dans https://admin.atlassian.com/ sélectionne ton organization. Ensuite dans Team, sélectionne la team que tu veux sync. Ensuite sur le "profil" de la team tu peux sélectionner "Connect group' in the A propors team section. Regards

Hi @안휘찬 Is it a free plan that was linked to this site ? If it has been deactivated you should have received an email prior the deactivation. Feel free to raise a request to Atlassian to get more information about it. https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ Regards

Is it just for that space or all space ? I would suggest to compare permission with the user who have access. Compare application access, but also space role.

Have you try to reactivate it using the reactivate button ? I think you will be prompt to select a plan.

Hi @Project Tajneed You can find the process in this kb. https://admin.atlassian.com/ Select your organization, Billing, next to the product Manage. Then you should be redirected to a billing page and be able to select change plan on the top right. Regards

Hi @Pedro Pacheco For everything related to development you will have more chance on teh developer community. The Atlassian Developer Community This community is more for end user question than development related questions. Regards

Hi @Chakrapani Reddy M Do you have Browse Permission on the space ? Regards

Hi @Jeffrey van Oostenbrugge Like suggested in the error message, you should raise a request to Atlassian Support. Regards

Hi @Tara Storm I do not recall of any built-in gadget that allow this. But you can explore the marketplace to find if any may fulfil your requirements. For instance I use Rich Filter Text Panel from Rich Filter. It allow to create test and links (could be links to other Dashboard).…

Hi @Daeyoo Kim I think you should raise a request to Atlassian support in that case. https://support.atlassian.com/contact#/ No current incident on Confluence listed. Regards

Ya on my side it's the same. I do not even have what they suggest in the kb (assignee and created date)

Hi @Eric Wikman You can refer to this KB in order to configure the list view on the customer portal for customers. https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-columns-in-your-customers-requests-list/ If the field is not available it may not just be possible to add it at the moment.…

Hi @Ankit Mongia Boards permission are based on the filter permission use for the board. You have to make sure you have permission on the filter use. https://support.atlassian.com/jira-software-cloud/docs/configure-a-company-managed-board/ Regards

Hi @Pritam Thing If you have no admins, you will have to raise a support request to Atlassian for this. https://support.atlassian.com/contact#/ https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/…

I think they just keep all the event in queue, when automation got fixed, it processed all the even in the queue. 

Hi @Madhav sharma You may want to implement Oauth2 for this. https://support.atlassian.com/user-management/docs/create-oauth-2-0-credential-for-service-accounts/ You will then be able to use the secret and client id to request a token. Regards

Hi @J B This is most likely due to the automation incident of yesterday. Incident is now fixed and here is the last comment about it. "Resolved - The vast majority of customers historical events have now all been processed successfully, with a small group of customers that have very high volume of automations still to…

IF it's related to free plan that has been inactivated for inactivity, you can raise a request here (https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/) If you do not find you site in the list you can use Click here to type a value and then paste your site link. Regards

Hi @Emil Cholakov You are on the Atlassian Community, for such request you should raise a support ticket to Atlassian. https://support.atlassian.com/contact#/ If you are in a free plan, you just need to access your site and it will not be deactivated for inactivity. Regards

Hi @Manthan Mehta You should post this question in the developer community instead. They will be able to help you. https://community.developer.atlassian.com/ Regards

Hi @Felix Timm Yes, you are on a free plan so you need to be active on your site otherwise it will be deactivated then deleted. You can refer to the Inactive Free apps will be deactivated part. Regards