Adithya Ramesh Atlassian Team

Hey @Krish Krishnan Thank you for the context. In the first round of rollouts, we are starting with customers with CEE in both products so that they can test the feature across multiple sandboxes before moving to the production. I will reach out to you via mail to better understand your immediate need, so that we can…

Hi @collin.mccann , Apologies for the delay, we are working through a huge backlog of requests. We will get back to you by the end of next week with the latest status of your enrollment in the beta. Thanks for your patience! 

Hi @Dave Meredith The configuration will be active immediately in the following scenarios: 1. The entity is already present in the destination and is being used. For example, you modify an existing workflow that is linked to a scheme and deploy it. 2. The entity is deployed alongside the scheme and project associations.…

Hi @Brian Taylor I am Adithya, the PM for Sandboxes. Please check out the "using the URL of a deleted sandbox site" under this support doc. Please use the "contact support" link under that section to request the "reset" of your sandbox. The reset operation will clear the data, but retain the URL. If you'd like to utilise…

Hey @Dusty Brossart Thank you! glad you find this exciting - we don't havea set timeline yet, we are hoping to gain insights and feedback from the Beta, and then iteratively work towards GA. Please do follow this ticket for updates! 

Hey @Lior Pinelis ! Absolutely. This is just the start - I will update this page as soon as we open it up to Premium customers as well! 

Hey @Dirk Ronsmans ! This feature will be available in the future to Premium customers as well. However, since this is a sandbox-only feature, and sandboxes today are not available with Standard Plans, this will not be available to Standard customers.

Hey @Alfonso Leiva Thanks! This will also be available to Premium plans in the future. Currently, we are looking for Enterprise plan participants because they have multiple sandboxes per site - which would allow them to test the feature between two sandboxes, before deploying changes to their production. In the long term,…

Hey @Eglė Kaziulionytė ! We are actively exploring how we can support automations - and though it may not be immediately available during release of Beta, we will continuously work towards enhancing the list of entities and configurations that are supported

Hey @Mathew Ledermanwe are currently working on how we can enable CEE customers to leverage more than 10 sandboxes. We will share an update at the earliest! 

Hey @James Arthur ! Unfortunately, this feature is currently limited only to customers with a CEE license. If you think that this is something you'd need on a premium license, can I request you to please vote on this ticket - https://jira.atlassian.com/browse/CLOUD-12218, so that we can gauge demand to inform our future…

Hey @Nicolás Guzmán Yes, that is correct - It needs to be disabled within 30 days, otherwise it will be billed. 

Hey @Garth Smitman apologies for the delayed response, I somehow missed your question. Yes, unfortunately, at the moment, only org admins can perform a cloud-to-cloud. We have an open feature request https://jira.atlassian.com/browse/CLOUD-11961 to allow access to Site Admins as well, please vote on the request, and watch…

@Ignacio Pulgar - unfortunately enrollment to the EAP is currently closed. We'll keep you posted on whether we might be able to accept more customers into the EAP in the near future 

Hey @Sophie Reitsma ! To use the Copy Product Data tool, the same user (i.e., having the same email ID) must be present as the org admin in both the instances. Please add the same email ID as org-admin to both the instances and try again, that should solve this issue for you.

Hey Andy P, Steve Rhodes,Karla Rivera Unfortunately we are no longer accepting new applications as we've reached the requisite number of participants. We have improved the messaging on the portal to reflect the same.

Hey @Guilherme Jacondino thanks for flagging this. We have stopped accepting new applicants to the EAP program since we have reached our enrollment targets. We will update the message to convey this better.

Hi @Dirk Ronsmans At the moment, this is only open for C2C, but we are working towards enabling a similar solution for on-prem to cloud movement as well! 

Hello @Shah_ Piyush we understand the challenges with using the Automation export/import and are actively exploring how we can integrate copying Automation rules with the C2C rules. We are also working on adding support for project layout and workflow rendering in the coming months 

Hello @Lara Bailey unfortunately the copying of Automation Rules and Forms is not supported yet. However, we are actively exploring adding the support for Automation Rules and is a high priority item for us

Hey @Steven Rhodes , apologies for the delayed response, the notification slipped my notice. Thank you for the candid feedback! This is extremely helpful for us to constantly evaluate what we are building. * We are aware that the current issue of entities with the “migrated” tag being created is a major pain point in the…

Hello @Stavros_Rougas_EasyApps this feature is currently available to all org admins, irrespective of their current plan. If you are an org admin, please log in to admin.atlassian.com and navigate to Settings → Data Management → Copy Product Data. If it is not available there, please send me a mail at aramesh@atlassian.com…

Hello @Vedant Kulkarni_Trundlthis feature should be available to all org admins now in admin.atlassian.com under Settings → Data Management → Copy Product Data. If you are not able to see it there, please send an email, and we'll look into it. Thanks! 

Hello @Marc-Philip Blath , apologies for the delayed response. This feature is currently available only in the cloud for ease of administration and to facilitate mergers, acquisitions, divestitures and reorgs. If you think this might be something of great use to you, can you please raise a feature request…

Hello @David Brenner Thank you for your candid feedback. I would like to take this opportunity to answer your queries about the missing features and bugs. 1. Thank you for bringing this issue to our notice. We understand that this change is causing an inconvenience that is affecting how you find the right tab and we would…