Thomas Deiler_db00h3 Community Champion

Dear @Ivan Shtanichev, best you do this with the REST API. Should I help you further? So long Thomas

Dear @Gerd_Huhn, to get easiest the right JQL, try the AM Utils plugin (free/GPL), it provides a function to go deeper from one epic to its issues/sub-issues. So long Thomas

Dear @János Csizmadia, of cause this could be a bug fixed in a more recent version. But before you do give this a try: As Administrator: General configuration -> Content Indexing -> Rebuild. Sometimes this helps ... just a try. So long Thomas

Dear @Tomasz Bryła, this has to do with the implementation of the Office Macro. Sometimes it helps, when you save your Excel file in compatibly mode or even in an older format and then upload again. So long Thomas

Dear @Jeffrey Canales, don't get you - some more warm words could help. Thanks Thomas

Dear @Ayelet (888), The space permissions are "above" the page restrictions. Means a user, that may not edit in the whole space is not allowed to edit one page, even if allowed. The reason: If a space admin gives someone the permission "Restrict Space", then this user could add people to one page, that are strictly…

Dear Thomas Stockinger, the loading time is definitely too long. To find the reason you have to check everything from the roots, far before Confluence. My recommendation: Do other clients (from other PCs/notebooks) have the same experience? If yes, there could be a network infrastructure problem, for example traffic…

Dear @János Csizmadia, I repeated what you did above. I added to one page the new label "service". Then I edited in the same space a different page to add the "content by label" macro. In the labels field of the macro I wrote "service". The preview showed me the other page where I added the label before. So everything is…

Dear @Donald Skanes, my experience with fresh released software is always to wait. If one version is out for 2 or more weeks, it has not caused too many issues. Best you have a look on Atlassians Jira. There you can search for the version 7.7. and see how man bugs are already known and how serious they are. Btw: the above…

I reproduced your problems in my environment - I'll come back when I solved it.

Dear @Tammy Robinson, ... when managers start paying attention ... I understand your manger; he wants to know when the whole backlog is done. Tammy, you now need to be strong. Because you have to tell your manager, that this is nonsense (of cause, don't use this words ;). Because: * Often most stories of the backlog have…

Dear @Joyce Costa, to be honest, with one half sentence and two small parts of a screen shot we cannot help you. Can you describe your problem more precisely? Thanks Thomas

Dear @Scott Love, this is that complicated, because Atlassian has set up some project creation template to easy up this process. Software and Business template differ. Most probably you only lack the permission: Work On Issues Ability to log work done against an issue. Only useful if Time Tracking is turned on. As soon as…

Dear @Michael McGinley, do following: * create two components: application improvements , sw licensing * open the first kanban board and configure->general * press edit filter query and insert the following before "ordered by" (advanced)* AND component = "application improvements" * save the filter (same name) * same for…

Dear @Ed Salgado, this is probably hard to believe - but real agile teams don't need any mangers that helps them to improve. And why give them individually bonuses? When they talk together they will share this information - then the low performers are disappointed and the high performers think they are something better.…

Dear @Tejaswi Gangurde, in Java I use this function for URL encoding to UTF-8: protected String encodeMsg(String message) { try { return URLEncoder.encode(message,"UTF-8"); } catch (UnsupportedEncodingException e) { String msg = "UnsupportedOperationException: " + e.getMessage(); logger.error(msg); throw new…

Dear @Ed Salgado, story points are relatively and absolutely say nothing about the productivity of one team member. Taken all story points together, done by one team, will show its velocity. The longer one team is working together, the better the velocity will develop. The result when you publish such a ranking is, that…

Dear @Francisco De Zuviria, for A) Trigger a cron job, that regularly scans all pages for those external links and replaces them with real content - best done with the API. for B) This Link describes how to deactivate - but didn't work for me - probably outdated. for C) This warning feature has to be done by Confluence -…

Dear @Pushkar Prabhakar Mandlik, if you like to get an answer, can you please provide a little bit more information? Thanks Thomas

Dear @[deleted], with the power of the API, you can. REST call to get the issue. The JSON contains your custom field (date picker): GET /api/2/issue/<issue key> Then the update of a specific version: PUT /rest/api/2/version/<id> The put data (JSON) looks like this (taken from the API Doc): { "<span>self</span>":…

Dear @Paulo Marcelo, I assume, that 'sending to a specific column' means the columns of an agile board, right? To columns are statuses (1 or more) assigned. As soon as you have a status change (transition) you have the ability to trigger "something". Goto Administration->System->Web hooks. Create one of your needs to call…

Dear @[deleted], this is configured with the space permissions. Have a look at them and check if your team mates own the permission "Add Attachments". So long Thomas

Dear @Scott King, I have over the past decade never used any bundled Java version and I had never any problems. I think, it is save to update the JRE. But best practice in such situations (like OS Upgrade, JRE or DB Changes) - always perform these changes to a staging environment, first. And: Read the release notes.…

Dear @Yasemin Helmick, following the directive "never touch a running system", something or someone has changed the system. Do you know, if there was a system or version upgrade? For example, the JVM could have been updated in the background by a package management system without restarting Jira/Confluence. When this…

Dear @Hijas Ahmed, If you plan to use the API, you will not need any session specific parts. REST as the name says is 'stateless'. So no login is required. Just use basic authentication. In the upper message the REST interface is disabled. If you like to use it, ask your admin to enable it. Hope I helped you - if not dare…

Dear @alex seol, can you please figure out following from command line. Best you do this from the server, where fisheye is installed. I assume that you have a Linux and subversion is installed. svn co svn://x201/IDEAIC does this work? So long Thomas

Selecting nothing when configuring a custom field is equivalent to selecting 'none'. You even could select 'none' from the options afterwards, but this will not add a default value of 'none' to the custom field. To explain different: When talking with Jira via REST API, all custom fields that have the value 'none' selected…

Dear @Jason Terando, you have to do basic authentication (normally) and add a custom header (Content-Type: application/json), first. Then GET /api/2/issue/<issue key> should work. For some API functions, it only works when adding additional headers: accept: application/json X-Atlassian-Token: nocheck So long Thomas

Dear @Sveinbjorn Nikulasson, it looks like the TLS version of the JVM (where Jira is executed) is not accepted by the Exchange server. Best you ask your Exchange admin what is the correct TLS setting. It's also possible the the Exchange serve r is outdated and is not supporting any of the protocols Jira offers. So long…

Dear @richa priyanka, there is no specific REST function for this. You have to fire a GET /api/2/issue/<issue key>&fields=*all&expand=changelog with the additional information of expanding the history. Then your app/script has to parse through all history events and count itself. All the information you require is within…