Thomas Deiler_db00h3 Community Champion

Dear @Otabek_G-rov, there is no best way nor can I give you a good recomentation without knowing more about your requriements like: * whats your business * who writes the documentation * whats your documentation life cycle * what kind of information is stored Confluence is a wiki. It will not do the work for you, It can…

Dear @Oleksii Okhmush, this is the normal behavior of Jira. You can assign, or add as watchers only if the user has access right to that particular issue. It does not make sense to sent the user a mail for an issue he/she cannot see. But please tell me, what is the purpose of your request? Probably I can give you another…

Dear @Samuel Donadelli, the REST API returns all available custom fields, even if they are empty. To get more information from one issue, you can play with the parameter "expand" (See the API Doc) to retreive more. But be aware, this can take longer and slow down Jira. So long Thomas

Dear @Oskar Granlund, have you tried to create a page (with no attachments) from Win/Python? Just to exclude that this is a Win-Lib problem. So long Thomas

Dear @Samuel Donadelli, you can simply use any REST URL within your browser. The returned data will be in JSON. The request above is for Jira Service Desk, only. You can also use the REST API calls for Jira Server. The URL would look like https://jira.xxx.com/rest/api/latest/search?jql=project=MYPROJECT So long Thomas

Dear @David Thielen, you can configure one notification scheme somehow personal - but this will work only for a small instance with a couple of users. To drop in a suggestion use https://jira.atlassian.com So long Thomas D

Dear @Jonathan Smith, afaik you have to raise a suggestion for this and wait until it will be implemented and released. So long Thomas

Dear @Nir Haimov, best you ask this question again on https://community.developer.atlassian.com/ So long Thomas

@Jack Brickey, thanks I totally missed the "was" JQL command. Do you remember when this was implemented? @Diana Kolestaneh,I stay with my advice( #1) not to do this for your boss. This will lead in most cases to the "blame game": Employee A has worked less than employee B. But was Jira all the time used as the one and only…

Dear @David Thielen, thats a general limitation, you cannot make a notification scheme 'personal'. Best you create email filters in your Mail Client to delete the noise automatically. Its the "Issue assigned event", only. The mentioning thing worhs apart from any notification scheme. If someone metions your, you will get a…

Dear @Nagarjuna Veeramachaneni, this sounds like you have to remove the application link from conflunece and jira, then recreate it and everything should be fine. So long Thomas

@Alexey Matveev is right.

Dear @Diana Kolestaneh, * Tell your manager that this makes no sense, because he should not control his employees but trust them they do the right work. * For just a simple query that tells you how many issues are assinged to a specific persion from right now to one year in the past use this JQL: assignee = person AND…

Dear @David Thielen, yes you can. All is done over the configuration of the notification scheme and the event triggers in your workflow: * start a new fresh notification scheme * add yourself to the "Issue Assigned Event" * create a new custom event called "In Progress Event" * edit the workflow of your project and select…

Dear @Sachin, as I wrote, if you will try to load balance HTTP traffic depending on the path information of the URL, it may not be encrypted. This slow Jira will result (I guess) from Jira's own communication over the REST API. Best do not balance this to only one node. For the XRay Plugin, best ask the vendor. They should…

Dear @Ryan L, anyone means logged-in users. yes, why not. Anonymous commenting is not possible. So long Thomas

Dear @Ryan L, the default behavior of Jiras Email handler is for any incoming mail, regardless which email handler was setup: * Check the subject for Jira key. * If found, add the body as a comment to that issue - if the reporter (sender) has comment rights. * No key found - then a news issue is created depending on the…

Dear @Aldrich Quai Hoi, did you have a look in the log files? Any exception? So long Thomas D

Dear @Chris Flynn, in most cases the 3rd party plugin vendor has to add functionality to dis-/enable an add-on per project. Best you ask your vendor for help. So long Thomas

Dear @Ayaskant Swain, probably its a JVM properties issue - but this is just a wild guess. If you paste the whole class, where you construct the request, I can probably help you debugging. So long Thomas

Dear @Jim Dryden, Vickey is right - same for Confluence. And sorry for the upper typo - I am so often switching between both apps while answering questions ... So long Thomas

Dear @Youkang Shon, fine! Seems that this issue is related to Mac OS and/or Java. Have you used any installer? Probably some environment variables were set when rebooting and not before. So long Thomas

Dear @Jim Dryden, thats simple. Export Jira to XML (Backup), stop Jira, change your dbconfig.xml file, add the right JAR for Oracle, restart Jira, restore the dump. Done. Of cause for safety make a backup of the whole JIRA_HOME. So long Thomas

Can you paste parts of your catalina.out - lines with ERROR or WARN are most interesting.

Dear @Beakon Support, you can configure one default reporter for the email handler when somebody writes a mail to that address that is not a user of the system. But these users will never get mails when you comment the issue. Regardless what you configure for your email handler, if Jira can identify any issue key the mail…

Have you removed the other version? Only one JAR of type mysql driver should be inside. Otherwise the Java class loader takes the first it can find. 

Dear @Peder Alm, unfortunately the REST Api has not such kind of function. What you can do is to regulary poll the Boards Filter and then scan in your application (callig REST requests) the changes. So long Thomas

Just download the version from the Maven Repo and place the driver in the folder 'lib' of your Jira directory (not the Jira Home folder).

Dear @Youkang Shon, it depends also on the right driver version. Have a look at my article and follow my instructions there. So long Thomas

And what has changed or what did you change to fix it?