Comments
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Dear @Jira PLCP Team, the Log Analyzer will only list up errors/warnings where an entry at Atlassian's Log database could be found. So either it is an unknown (new or undocumented) error thrown by Jira or its an exception fired by a 3rd party plugin. I doubt that Atlassian stores information of those plugins in their DB.…
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Dear @Nijo Varghese, what you could do, is to replay a valid DB dump, including the URL and license, before starting Jira. This should be possible for ansible. So long Thomas
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Dear @Hari Kadhanagal, I guess you have a proxy in front of your Jira. This is terminating the request before Jira can respond. Just increase the timeout. Have a look at my latest article. There you can see the timeout settings for nginx as a proxy. For apache or other proxies it works in a similar way. My recommendation -…
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Dear @Stergios Ntikos, I am not familiar with this app on iPhone. Best you contact Atlassian, when this app is officially supported. So long Thomas
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Dear @alex seol, this sounds like the account "dhseol" does not exist in Jira, just locally on Fisheye side. Jira tries to use this account when connecting to Jira - that will fail. To avoid troubles like this, I recommend to use Jira as authentication server for Fisheye. Then you have to manage only one user directory and…
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Dear jakub.lowicki@bzwbk.pl, best you contact the support of this plugin vendor. They are the specialists! So long Thomas
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No. Jira doesn't differ between internal and external users unless they are assigned to different groups within Jira, that have different permissions.
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Dear @Shadd Schutte, I have no repository attached to my jira but try this jql: development[commits].all is not EMPTY See more: https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html#Advancedsearching-development[commits].all so long Thomas
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Dear @Veera rdy, I would really like to help you - but I don't get your problem. Which data you you like to pull from Jira? Can you give me an example? So long Thomas
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Dear @alex seol, most likely this is a permission issue. I assume that both application are linked correctly via application links (both directions are "green"). Then make sure, that you are logged in Jira. Can you manually browse the issue TIS-2? So long Thomas
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Ahh - Cloud. I assumed you are using Server. Sorry - then I cannot help you further. Best you contact Atlassian.
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Dear @arunk, I don't know the details of your setup, but I guess that there is a proxy in front of Jira. The request you sent will cause high load to the whole system and it takes some time. The proxy has set some timeout when the request is terminated. This happens before Jira can answer. To get rid of this you can do…
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Then you have to ask your administrator to do this for you.
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Dear @jriley-es, you are right - there is some formalism for request like this. Go to https://jira.atlassian.com and raise a new suggestion. I recommend to search for similar requests first. Then voting is the better idea. So long Thomas
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Dear @janbernloehr, there is no single switch to change all settings of a project at once. You have to do this manually. Changing Screen and Field Configuration switch are not a big deal. But for Issue Type an Workflow you have to follow the migration wizard to map between two schemes. Alternatively you can search for some…
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Dear @poovaraj, best you contact the Atlassian support or directly the vendor of the plugin, when you bought it there. So long Thomas D
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Dear @Stergios Ntikos, do you use the app or a browser? So long Thomas
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Dear @Teagan, the problem with all surveys is that most times only the subject addicted people (positive mood) attend. Then the question can be raised, how representative the data are really. However, I am just asking myself, how this community can benefit from this "report". Members who are quite experienced in the "agile…
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Yes - it is still SSL related.
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Normally all settings stay as they are. If you have to change something with your DB setting it is listed in the upgrade notes.
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Dear @zoha khoshnoodi, you do not need a self-signed cert for your android. You just need to trust it on your phone. Have you tried to connect with Androids Chrome to Confluence? What does Chrome say to the self-signed certificate? So long Thomas D
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Did you have a look in both server log files? What are the errors?
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Dear @Normen Müller, understood - best you create a suggestion (https://jira.atlassian.com) an hope that it will get picked up. so long Thomas
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Dear @Enkhtaivan Ganbat, download Jira Service Desk Version 3.5.0 and compare again. So long Thomas
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Dear @Manikanta, unfortunately this is not possible with standard Jira. You have to code your own plugin. Don't forget to "accept" the answer, when satisfied. So long Thomas
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Try this instead: diff -u /opt/atlassian/jira /atlassian-jira-software-7.8.0-standalone
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1. Re indexing is not necessary. I recommend to observe the log file during the steps. During upgrade process sometimes it seems that jira is hanging, but it just takes some time. Make sure you have the right plugins at hand, that fit to the current active jira version. 2. Jump to any version, but to to the latest sub…
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Dear @Enkhtaivan Ganbat, zip or tar are equal - just a container. Can you extract the zip to a temp folder and do following on Linux command line: diff -u /path/to/live-jira /path/to/temp-jira Are there still differences? Have you downloaded the same version? So long Thomas
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Dear @Nicolas Ouellet, seems that the plugin cannot connect to the Jira server. Can you ask your admin, if there where changes to the system? Update/Upgrades ... So long Thomas
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Dear @Urmo Luts, nop - sorry - I am not familiar with "Automation for Jira". But if you manage to alter one field only for the latest 10 then you can adapt your JQL to this custom field. So long Thomas
