Thomas Deiler_db00h3 Community Champion

Dear @Adam Westall, when you reinstall Jira from scratch a new "Server ID" is generated. The license is bound to the former Server ID. Go to my.atlassian.com and reissue the license. Note: If you restore an XML dump, Server ID and license is part of it. So long Thomas

Dear @Ash, is the XML backup of a lower version of Jira Software than 7.12.3? So long Thomas

Dear @Imran Virk, I would say this is a piece of cake for your team. Would estimate around 1 or 2 days max to script this. So long Thomas

Dear @Neal Carroll, I played around with attachemts on a Jira Software Server 7.12.3. Everything worked like designed. All attachments could be completely removed from any issue. Probably the workflow is disallowing it when the propperty jira.issues.editable = false was set. if not, then something is wrong with your Jira.…

Dear @[deleted], the 'Team' field is most likely a custom field introduced by Portfolio. To fill this automatically you need to extend either the board functionality (Jira Software) or when done on the Portfolio Screen within that plugin. For both you can create a suggestion at https://jira.atlassian.com If you do not like…

Dear @Yolanda Repetto-Logan, before you use a sledge-hammer to crack a nut, try another plugin called JQL Search Extensions. The query will look like this: issue in linkedBy("relates to", "project = XXX") So long Thomas

Dear @gene liao, this sound for me like AD account overrides your local account. What you can try to gain access again - get rid of AD. * Shut down AD (if possible) then Jira falls back to local user repository * Disconnect AD from Jira. You can set up a firewall rule that blocks all traffic to AD. Then the local account…

Dear @Frederic Cremer, see my apache configuration for Confluence 6.12.0 - you should be able to 'translate' it to nginx: <VirtualHost wiki.mydomain.com:443> ServerName wiki.mydomain.com ServerAlias wiki.mydomain.com SSLEngine On SSLCertificateFile /etc/apache2/ssl/mydomain.com.crt SSLCertificateKeyFile…

Dear @Andrey Pykhantsev, has the executable mode 755 at least? If not either you do following $ sudo chmod 755 atlassian-confluence-6.12.1-x64.bin $ sudo ./atlassian-confluence-6.12.1-x64.bin or $ sudo sh atlassian-confluence-6.12.1-x64.bin So long Thomas

Dear @Imran Virk, use the REST API, to read from Confluence and create issues in Jira. Works for 100% but you need some coding skills. So long Thomas

Dear @Kate Hathaway, what you describe is the concept of the Atlassian tools. As soon as you link things you need the permissions to view at least the summaries. Because links can change when the source was modified. Probably there is a plugin out there that can do the magic - I don't know ... But I can give you an idea…

Dear @[deleted], assigning a team to an issue is not possible, but you can create a mailing list and create for this list a Jira account. (one list = one team). When assigning the issue to this account, all team members get notified. This "automatic thing" will not work. If you have 6 boards, then at least your board…

Dear @Yi Dong, another way, without plugins, is to import your csv file with a couple of simple script that make use of the REST API. There you can create issues with parent/epic relations. Of cause this will require little coding skills in one of the scripting languages like PHP, python or perl. So long Thomas

Dear @Andrey Pykhantsev, if you would like the community assisting you, I recommend to provide more details than 17 words. Thanks for understanding Thomas

Dear @Neal Carroll, additonally to Nic's idea you can have a look to the projects permissions. Do you own the permission "Delete own attachments" or "Delete all attachments"? You can also override the last attachment, if you upload a file with exactly the same name. Then the latest version is displayed. The older versions…

Dear @Neal Carroll, what do you mean with "cannot remove attachments from JIRA completely"? Can you give me more details about that? So long Thomas

According to the supported plattforms, your DB is not supported. Use 9.4.

Dear @Daisy Gaona, Without any plugins/extensions the only way I know is to parse the history of each issue and search for the particular status change (eg. ANY -> reopened or transitions called "reopen"). This is done best via Jira REST API. With plugins you have the chance to do some post transition actions. You could…

Dear @mikegazzaruso, doesn't look "serious" for me. Do you use apache or nginx in front of Confluence? So long Thomas

Dear @Nickolas_Kenyeres, nop - you have to be investigative. Alternatively you can create another new account to reproduce the settings. Note every step. Sorry, have no better hint for you. So long Thomas

Dear @nordiccoder, can you post your full configurations, please? Have you tried vice-versa? Nginx gzip ON, Jira OFF? So long Thomas

Dear @mikegazzaruso, just an idea that popped up above my head: Running Jira + Confluence on the same server; have you modified all the ports in both server.xml files? So long Thomas

This means in general the PHP code works. Try to compare both accounts in depth. If there is no difference, I recommend to contact Atlassians support. So long Thomas

Dear @Ali Azzam, additionally to the Daniels solution, you can access the log files of the mail server or relay. For example on a Ubuntu server you will find the logs at /var/log/mail* In many setups the mail relay is on the same hsot as Jira. With these logs, you can really be sure a mail has been sent or not. So long…

Dear @Nickolas_Kenyeres, how do you perform this request? With a Rest Client, own code, Library? So long Thomas

Dear @Nic Brough -Adaptavist-, Manikanta must have read the notice in the article that was referenced. Probably there is a real reason for doing this. If the DB access ist at least read-only, nothing will be harmed. But I am still strongly interested in the "why". And I totally agree to your points. So long Thomas

Dear @Bunty, if you can tell us what should be validated, I can probably help better. So long Thomas

Dear @Claudia Dineen, without having more details about your requirement, I can just give you a generic hint on this: Ideally every item of your backlog can deliver a business value to your companies product. To measure this you would need a direct channel of what a particular item bought in the past. I doubt that you can…

Dear @pravalika kolawar, everything is automatically tracked. Have a look in the history of an issue. If you need to grab this information for a couple of issues (report), I recommend to use the REST Api for this - no plugin will be required. So long Thomas

Dear @Kalyan Raj Sista, best you start with a REST Client (eg. browser extension) to figure out if it works at all. Please report back if there is some progress. So long Thomas