Diana_Architect_ZigiWave Atlassian Partner

@Jarosław KaczmarekHi there! Unfortunately, such issues do happen (occasionally) with the mappings. I'd like to propose an alternative solution to the one you already use. It has advanced field mappings options, and you can customize it to fit any use case or scenario - you can choose which fields to populate with data and…

@Gerson Baires hi there and welcome to the Jira community! You can make it bi-directional. If you're open to the idea of using an external tool (if not using one already), check out ZigiOps. It's a no-code tool that connects Salesforce and Jira bi-directionally. It reads the schema dynamically and can transfer any field…

@Vivek Karnik hi there! ZigiOps can help you easily migrate data from one Jira instance to another (be it Jira Cloud, Service Management, or Server) without losing any valuable info. It allows customization so you can tweak it to migrate just the data you need (not all that's available) like attachments, comments, custom…

@Jesse Maxwell hi there. That's a very interesting use case. You can achieve this, especially if by "developer that reviews the pull request" you mean "assignee". A tool like ZigiOps can help you. It had advanced field mapping capabilities that allow you to customize it to fit your current use case - auto-assign a ticket…

@[deleted] hello. Yes, you can achieve this. A tool like ZigiOps can help you with this. It can connect more than one Jira instance bi-directionally and sync them (any field, data, etc.) - in your use case sync RS boards with DEV. ZigiOps is customizable, meaning you can configure it to fit your current needs/cases - not…

@Anatoli Hadukhin hello. Did you find the reason for your issue? I think either the field you're trying to map from Jira to Zendesk is not populated or the mapping process has not been executed properly. Do you use any tool to make the integration? If not, but you're open to the idea of such maybe take a look at ZigiOps.…

@Matthew Wigglesworth hello. On your question: I think your issue comes from a not properly set integration configuration and the configuration of the field mappings, in particular. Maybe check that out. If you're willing to explore an alternative way of connecting the two systems, take a look at ZigiOps. It helps set the…

@오찬교 hello. Upon reading your question I think a bi-directional integration between the two systems is what you need. With this type of connection between the two systems whenever you create an incident (as in your use case) in one of them it will automatically be created in the other, too. Also, any change/update in any…

@anshul agarwal hi there! did you manage to establish the connection? a tool like zigiops can be helpful. it's simple and easy to use, and connects the systems bi-directionally, with no additional code needed. it's also fully customizable (with a large template library) so it can fit into any use case scenario - like in…

@Rashmi hello there! You do have to connect the two systems first, ideally bi-directionally. Tools like ZigiOps can help you. It's a no-code tool that establishes a two-way connection between Jira and Remedy instantly. You can customize it to fit various use cases. It reads the schema dynamically so you can transfer/sync…

@Navjot Aujla hi! Yes, you should check out the trigger. You can also use an external tool, like ZigiOsp, to make the connection even easier. It's a no-code tool that allows for customization - to fit various use cases. Feel free to check it out and even book a demo to see how ZigiOps can help you. Regards, Diana (ZigiWave…

@Abdullah Dursun hi there! I see two very good solutions pointed out in the comments above. I'd like to simply add an alternative way of connecting the two systems. You can use ZigiOps. It's an external no-code tool, that connects the systems instantly and allows you to transfer the information you need. You can also sync…

@Peter hi! You can also use external tools to connect and sync the two Jira instances. Tools like ZigiOps can help you achieve it. It's a no-code integration platform that can help you connect the two in a few clicks and transfer/sync various data. It's a fully customizable tool so you can tailor it to fit specific use…

@Farhaad_n hi. 1. no, ZigiOps is a stand-alone application, so you do not need to install it on either of the systems. 2. you do not need full Jira admin rights, you can administer just the project you want to sync. 

@Ann Godfrey , yes, you can check out our ZigiWave's website . 

@Sidney Ambrose hi there! You'll need to write your code to call the APIs. If you want an alternative, no-code, way to connect the two, feel free to take a look at ZigiOps. It's a flexible integration tool that connects Jira and ServiceNow bi-directionally. It can help you create/update incidents in ServiceNow whenever an…

@Kuhu shishodia hello. If you're open to using an external tool - check out ZigiOps. It's a flexible tool that establishes a bi-directional connection between systems like Jira and ServiceNow in a matter of minutes (without additional coding). It's fully customizable (ticket creation happens almost immediately) to fit…

@Jay Shah hi! Did you resolve it? Are you using any tools to make the integration? There are solutions that can help you connect the two with minimal effort. ZigiOps is such a tool. It's a flexible no-code integration platform that allows customization to fit any use case. It connects the systems in a few clicks…

@veera things hello. It is possible, yes. As Jimi said, it all depends on how you set up the integration. If you're open to using external solutions, that allow customizations to fit use cases like yours, take a look at ZigiOps. It's a no-code tool that takes less than 15 minutes to establish a working integration. It…

@Ann Godfrey hello! May I propose another tool that might also be useful for your project? It's a no-code integration platform. It's fully customizable to fit any use case and needs less than 15 min to establish smoothly working bi-directional integration between the two Jira instanced. It can transfer any data/fields and…

@Joy Okorodudu hello. Hope you've found a solution by now. In case you need to make such an integration in the future, take a look at ZigiOps. It's a no-code integration tool, that allows you instantly to connect more than one Jira instances to one SF organization. It can connect them bi-directionally so you can transfer…

@Yasir Mehmood hi! Next time, take a look at ZigiOps. It's a flexible, no-code integration tool that can help you connect Jira and Azure DevOps and migrate the data you need (depending on your use case) without losing the history. Feel free to explore it and even book a demo to see firsthand how it can help you. Regards,…

@Adnan Shafique hi! Did you find the answer you've been looking for? I hope so. You can achieve an instant connection between the two Jira instances with a 3rd party tool like ZigiOps - if you're open to using such. It's a flexible, no-code integration platform that can connect the two bi-directionally and help you…

@[deleted] hi! You do need admin access. But how did you make the integration? By yourself or using a tool? If you're willing to explore ways for connecting the two systems, feel free to take a look at ZigiOps. It's a no-code integration tool, that is fully customizable and establishes a bi-directional connection between…

@Parmeshwar Jadhao hi. If you're open to other tools that can help you connect the two systems - check out ZigiOps. It's a no-code integration tool that can easily be customized to fit your use case in a few clicks. It can help you integrate Jira & Github and pull requests, commits and branches from GitHub in Jira, and…

@Piyush A (STR) hello. Feel free to take a look at ZigiOps. It's a no-code tool that can help you migrate the data you desire - attachments, comments, tickets, custom fields and etc. There is no limitation for the data you want to send from ServiceNow to Jira SM. It's customizable to fit various use cases. You can explore…

@Farhaad_n check out ZigiOps. (Diana, ZigiWave)

@Peter Cary hello. Glad to hear you've managed to resolve the issue on time. In case you want to explore alternative ways to connect the two systems for future projects, feel free to take a look at ZigiOps. It's a no-code integration platform that allows for customization to fit different use cases. It can help you…

@Farhaad_n hi there. Yes, you can connect the two and sync issues between them. If you're open to using an external tool, feel free to take a look at ZigiOps. It's a flexible, no-code integration tool that can easily connect Jira SD and Jira in just a few clicks. The tool allows customization so it can fit any use case. It…

Hi there! May I ask if you're open to using external help for this? If so, take a look at ZigiOps. It's a flexible no-code tool that can help you integrate the systems in question in a few clicks (and transfer any data). Feel free to explore it and even book a demo to see it in action. Regards, Diana (ZigiWave)