Diana_Architect_ZigiWave Atlassian Partner

@Andre hi and welcome. Sorry to hear that you're facing such difficulties. Do you use any tool to make the connection between Jira and ServiceNow? If not and you're open to the idea of using such, I'd like to propose a possible solution. It's a no-code integration tool, called ZigiOps. It reads the schema dynamically, can…

@Andy Hindle hi. A 3rd party app is an option. In the end, it all depends on your needs and desires. If you're considering using such, you can take a look at ZigiOps. It's a no-code tool that works bi-directionally and allows you to transfer (and sync) any fields and data between the two systems you plan to connect. It's…

@Bharath Kumar hi there. If you're still considering what tool to use - you may take a look at ZigiOps. It's a no-code integration platform, that connects ServiceNow and Jira in a few clicks. It works bi-directionally, can sync any fields (custom and default), and transfer any type of data. It's also fully customizable so…

@youssef_elammari-stg hi and welcome to the community! Let me propose a possible solution to your question. It's ZigiOps- a no-code, flexible integration tool. It can be customized to fit your particular use case. ZigiOps can sync any field and transfer a variety of data. In your case - you'll have your zendesk ticket…

@Ankur Dadhich, hi. Welcome to the community! I'd like to propose an alternative way to integrate the two systems to the one you're asking about. You can take a look at ZigiOps. It's a flexible, no-code integration tool that allows customization to fit even the most complex use case. It works bi-directionally and can…

@Jess Lawson hello. I'd like to propose an alternative if you want to try another way of integrating Jira and Azure DevOps. You can take a look at ZigiOps, a no-code integration platform that establishes a bi-directional connection in a few clicks. It can transfer a variety of data and sync any field. It's fully…

@Harsha hello. Hi. My name is Diana and I am a solutions architect at ZigiWave. May I propose you take a look at ZigiOps. It's a bi-directional integration platform that allows you to customize it to fit your use case. An integration between Jira and Azure DevOps via ZigiOps will allow you to achieve the transfer of data…

@Raffaele Pellicciotta , hello. hope you did find a solution. i'm just gonna add an alternative to the tool/s you might be currently using. You can take a look at ZigiOps - a flexible, no-code integration platform. It allows you to tailor it to fit your use cases. The connector looks bi-directionally and can transfer any…

@Elyse Cosentino , hi. Just want to share another tool, a 3rd party one, that will also help you with the integration. It's called ZigiOps, and does not require coding. It's easy to deploy, allows for customization to fit your use cases and can help you transfer various fields (and data) in both directions. Feel free to…

@serge calderara , sorry but i could not fully understand if there was a question. i suppose the method of connecting the two depends on the particular needs. i can propose you look at a probable solution - a tool called ZigiOps. It's a no-code integration platform that connects the two systems bi-directionally. It can be…

@Ben Weisman , hi. Sorry to hear that you're facing some issues. Just to add a suggestion - a tool you might be interested to look at. It's called ZigiOps- a no-code integration platform that connects Jira and Zendesk bi-directionally and allows the transfer of any data. You can customize it to fit your particular use…

@Pantham Akhil hi, have you resolved your issue. I think hellena gave you the most probable reason for this problem. do you use any tool to make the integration? if not, have you considered using one? a tool like zigiops will help you make the bi-directional integration between the two systems without having to worry about…

hey @Gopinath TK i do not see an answer to your question here? have you managed to resolve your issue? there are tools out there that help you connect the two systems and transfer values from jira to servicenow. such a tool is ZigiOps - a flexible no-code integration platform that can be customized to fit your use case.…

@Bindiya Vikram Naik hi. Glad to see you have found a solution. Bi-directional integration can easily be achieved. And there are plenty of tools that can help you achieve that, just as mentioned in the previous comments. I just want to add an alternative you might be interested to look at. It's a no-code integration tool -…

@John P Sanchez Sr welcome! :) What is your use case? Do you have one? I think it all starts with it. The integration between the two, especially if a bi-directional one, has its benefits. You can transfer a variety of data between the systems. As already mentioned - there are a lot of options available on the market. And…

Brian, hello. I see that there is a pretty neat explanation about using webhooks and hope this helped you solve your issue. In case you decide to try another approach towards Jira ServiceNow integration, I'd like to propose taking a look at ZigiOps. It's a flexible tool that will help you connect the two systems…

Hey, if you ever decide to try an alternative approach, feel free to take a look at ZigiOps. It's a no-code integration platform that can help you establish a bi-directional connection between ServiceNow and Jira in no time. And, you can sync any fields (custom and default) in a few clicks. ZigiOps is fully customizable so…

@Kareem Hz , hello. Just want to add an alternative to what you might have been using for this integration. It's a no-code integration platform, called ZigiOps. It allows you to sync various fields (default and custom) and transfer different types of data. It read the schema dynamically and works bi-directionally. It will…

@Henry_Yong , it's been 2 years since you asked and no answers. I really hope you've found a solution to your problem. No idea how did you make the integration, but maybe next time you may take a look at a ZigiOps. It's a no-code integration platform, that connects Jira and Azure DevOps. It syncs default and custom fields.…

@Pranita Warik have you thought about using an external tool to help you with the integration? A tool like ZigiOps will help you connect the two systems in no time, allowing you to customize it to fit your use case. It also syncs any fields (default or custom ones). Feel free to check it out and if you think it would be…

@DevaKiran did you make the connection between the two? did you use any tool? just as an option, i'd like to propose taking a look at ZigiOps. It's a fully customizable, no-code integration platform that allows the transfer of data such as problems, incidents, stories, and custom records. Feel free to explore it and if you…

@Brian Buckley , there are plenty of tools out there that allow you to connect Jira SM and ServiceNow and transfer/sync a variety of data. ZigiOps is one of them. It's a no-code integration platform. It's fully customizable so you could tailor it to fit your use case - meaning you could choose the fields/data you need. You…

@Matheus Almeida , hope you've found the desired solution. If you ever have to make the integration, you might want to check out ZigiOps. It's s no-code integration platform that allows connecting Jira with not only ServiceNow but other popular software solutions like Azure DevOps, BMC, Nagios, Nutanix, Dynatrace, and many…

@Steve there are plenty of options that allow you to connect the two. Hope you've already found one that works for your use case. Just a quick suggestion - next time you have to make this integration you might want to check out ZigiOps. It's a no-code integration platform that transfers any fields and syncs data in real…

@Naresh Agrawal did you manage to solve your problem?

@Aliyah Ashraf can you specify the problem you have connecting the two? Do you use any tools to integrate Zendesk and Jira? Maybe a tool like ZigiOps will be of great help here. It's a no-code integration platform that can connect Zendesk and Jira in no time, bi-directionally. You can customize it to fit your use cases. It…

@nabeel_mahmud yes, it is possible. I assume you've already found a solution to your case. However, if you decide to switch the tool or simply try an alternative, feel free to check out ZigiOps. It's a no-code integration platform that connects ServiceNow and Jira in a few clicks. It also transfers default and custom…

@VigneshKumar AK Hope you've managed to find a solution. Are you using an external tool to make the integration? In case you happen to have a similar integration project and would like to try an alternative to the integration solution you're currently using, i'd like to make a suggestion. You may take a look at ZigiOps.…

Thanks for sharing

Hi, @Sijo Joseph I guess you've managed to make the integration between the systems so that comments sync in both JDS and Snow. In case you decide to try an alternative integration tool to the one you're probably using, I'd like to suggest taking a look at ZigiOps. It's a no-code integration platform that allows the…