Mark Chaimungkalanont Atlassian Team

Hey there Rosa, It's not possible to conditionally show / hide the manual rule trigger based on the state of the issue at the moment - you can only show / hide based on the groups of the user that's logged in. https://codebarrel.atlassian.net/browse/AUT-591 Cheers, Mark C

 there is also option to make automation rule that automatically closes epics with all stories closed You can follow the same logic with those Automation examples, but instead of transitioning the issues to "Closed" you can add a "Label" on the tickets and then create a filter subscription that emails you the issues that…

There are lots of features and add-ins for Jira. I'm sure the list can be searched or browsed. Can you filter out any that can only be performed by administrators? What do you want to filter out here? For Add-ons, most add-ons would have an impact on both admins and non-admins. e.g. for a Tempo time tracking add on, an…

Hey there Alex, You can't double branch at the moment but you can create a new rule (make sure you have the "This rule can be triggered from other rules" option checked) that listens to On Created events, checks some condition so you know the issues were the newly created ones and then add subtasks to the newly created…

Cool I'll follow up there. Looks like a weird one

Hey there Gil, Sorry to hear... That smart value works fine for me so it's probably something specific here. Does outputting {{issue.versions}} show anything? Is your issue using the system Affects Versions or is it a custom field of type version? Can you raise a support request at https://getsupport.atlassian.com/ and we…

Ah sorry, my bad. Looks like we've got wrong and right documentation on that page. We'll get that fixed up --- {{#issue.versions}}{{name}} {{releaseDate}}, {{/}} This is the correct style (the # sets the object as the main object inside that context) We do some smart defaults so if you want a simple value we…

Hey there Yuliia, We don't support all the functions and custom fields for the lookupissues action at the moment due to performance concerns (https://codebarrel.atlassian.net/browse/AUT-1996) If you know your base URL you can simulate the toUrl call by using the format: {{#lookupIssues}} *…

Hey there Gil, Most of our smart values matches the data returned through REST for the issue, i.e. through /rest/api/2/issue/ISSUEKEY-1?expand=names,renderedFields,changelog More specific examples can be found at: https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/ In your specific case, the right…

Hey there Sean, You should be able to set the Original estimate and the Epic Link in the Create issue action itself without need the extra Edit actions. You need to set the value of the Epic Link to the "Trigger issue" If editing the Epic Link isn't working, are you using a NextGen project? They deal with Epic Links…

Hey there Craig, I suspect that my administrator has disabled global rules You're probably not seeing this option at the moment since only global admins can administer global / cross-project rules https://codebarrel.atlassian.net/browse/AUT-1261 There are not too many workarounds at the moment apart from getting your…

Hey there Casey, sets a issue into a certain status (lets say disable (ERPNAME) user account, I would like then to have a BAT or script called that will run our stored procedures to handle this task in our ERP local SQL server. What deployment are you on / thinking about using? If you're running on Cloud there's no access…

Hey there Garth, You should be able to use a similar format as above to print out the links to all the issues. In the above example, issue.issuelinks is the list of issue links, .first only picks the first issue, so if you omit that, it will try to resolve all the links in the list. So if you go:…

Unfortunately, I don't think we can do what you're asking here. The "set entity property" action will set the property of the Project and not of the Sprint. I think what you need is something like https://codebarrel.atlassian.net/browse/AUT-704 I'll link this community post to the ticket and it'll count as a vote for the…

Hey there Luke, Can you shoot through a screenshot of how you've configured the rule? Especially the screen for how you've configured the rule actor? Cheers, Mark C

Hey there, For the URL to the customer request portal you can use the smart value: {{issue.url.customer}} Hope that helps! Cheers, Mark C

Hey there! Unfortunately, this is not possible at the moment since there's no trigger on a comment being edited https://codebarrel.atlassian.net/browse/AUT-859 I've added this community post as a link and it'll count as a vote for that ticket Cheers, Mark C

Hey there Sean, You can 't check for permissions directly but you check for a user's role using the user condition. Hope that helps! Cheers, Mark C

Hey there Jeffrey, Unfortunately this isn't possible at the moment - you can't really filter / conditionally get from the list. I've added a link to https://codebarrel.atlassian.net/browse/AUT-1241 so we can track it as another request for it. Cheers, Mark C

Hey there, That drop down will search for your board if you have too many boards. If you type the name of your board, it should search for it and appear. There was a bug a while ago where we'd just show the first 50 boards. What version of Automation for Jira are you on? You might need to upgrade if you're on an old…