Comments
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Hi @Siva Sankar I am the Product Manager of Elements Connect, a third party app that allows you to bring external data inside Jira issues. I can confirm you you will be able to bring data from your REST APIs and bring it in multi value select lists. Here is the listing of the app for more…
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Hi @LHofman OK so if the Jira user account matches the e-mail address within the database then you should be able to pull all information about that user and do something with it. Find relevant documentation here. If you would like to discuss this in greater details, do not hesitate to book a 30-min call in my calendar,…
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Hi @Will(y) De Vos Interesting use case! If I understand correctly, you are trying to pull license types from a database, correct? What database are you pulling this data from? Does the license information map directly to the logged-in customer? Elements Connect can easily fetch data from databases and REST APIs and…
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Hi @Allison Stewart There may be a solution that I can think of. You could create a project "Knowledge Base" within your Jira instance, create an issue type "Knowledge article" and create issues of this type to represent your knowledge articles. Then you can use the third-party app Elements Connect to configure custom…
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OK, then please open a ticket to our Support: https://support.elements-apps.com/plugins/servlet/desk/portal/1 They will investigate what's going on for you
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Can you please try this: - Go to Apps - Find Elements Connect - Click Modules - Check if Automation modules are enabled If you still encounter issues, feel free to open a ticket to our Support here, they will investigate this further.
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Hi @Paul Madison Circling back on Elyes's suggestion, we recently published a community article on how to use Jira issues as select list options. You can find it here for…
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Hi @Damon Pleasant Elements Connect is available in Automation for Jira Server. When you configure automation rules in Automation, you can simply type in "Connect" in the New Action panel, typing nFeed should work as well. If you cannot see it, can you please tell me what Jira version and what Elements Connect version you…
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Hi Kevin No problem, I understand. If you'd like to pull data from Jira fields from the same Jira instance, you may configure a Jira REST API data source and have a connected item retrieve the relevant values. Here is the link to the documentation: https://doc.elements-apps.com/elements-connect/6.8/api-guide/jira-rest-api…
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Hi @Kevin Paulus I am the Product Manager of Elements Connect (rather than External Connect ;) ) If you would like to know more about how Elements Connect can help you with your use case, feel free to book a 30-minute call in my calendar https://calendly.com/juliette-lallement/30min. Following the recent announcement of…
