Tansu Akdeniz Community Champion

Hi @Test Welcome to the community! Please check out this page: How to downgrade / cancel your Loom plan If you still have difficulties, please contact the support team.

Hi @Stacey Wilson Welcome to the community! Please check out this page: Email address verification issues

Hi @John Sciandra Welcome to the community! Please check this page: User Can't Access Confluence Cloud Issue 3 "It looks like our database is taking a little longer than usual to sync up." This error signifies that the user profile has not yet been synchronized with the database, and synchronization is currently pending.…

Hi @Katrin Lockemann Welcome to the community! Please check this page: Recovering your Trello account If you attempted to change the email address and it didn't work, let me notify Atlassian support team here. They will reach out to you.

Hi @Kapil Kumar Welcome to the community! Please check these existing threads: * https://community.atlassian.com/forums/Bitbucket-questions/Unable-to-login-into-Bitbucket-after-a-loss-of-2FA/qaq-p/2226068 *…

Hi @Vladimirs Titovs Welcome to the community! The Atlassian support team has been notified and they will reach out to you.

Hi @hvitl Welcome to the community! Please create a support ticket to clarify the situation. https://support.atlassian.com/contact/#/

Hi @Fatma Welcome to the community! Please check out this page: Archive or delete a card

Hi @manusha Welcome to the community! Please check out this page: Cancel a subscription

Hi @disc su Welcome to the community. Please ensure that you use a supported browser (also try another browser). If there is any extension/app, try disabling them temporarily. Check https://status.atlassian.com/ page if there are any ongoing issues. If nothing helps, you can create a support to Atlassian…

Hi @Esteve Dalmau Welcome to the community! The Atlassian support team has been notified and they will reach out to you.

Hi @Yohanes Puguh Pangestu Bangkit Welcome to the community! * Please make that you use the supported browser. * Clear browser cache& cookies and disable extensions. * Try incognito mode. See this page if there is an ongoing issue: https://status.atlassian.com/ Check out this KB for further troubleshooting: Troubleshooting…

Hi @Ruttanachot Kaeyai Welcome to the community! To change your product plan: * Go to admin.atlassian.com/billing. Select your billing account if you have more than one. * Go to Subscriptions from the side navigation. * From the subscriptions list, find the product you want to change the plan for and select Manage. * On…

Hi @OspreysDevelopment Welcome to the community. The Atlassian support team has been notified and they will reach out to you.

Hi @Rahul Agarwal Welcome to the community. The Atlassian support team has been notified and they will reach out to you.

Hi @Amrik Birdi Automation cannot be used to make fields mandatory. However, you can use automation to trigger post-transition actions such as adding a comment or sending an email etc if a field is left empty. Requiring fields can be achievable via workflow validators. 

Hi @[deleted] Welcome to the community! The Atlassian support team has been notified and they will reach out to you.

Hi @Petra Dreiskamper Welcome to the community! The Atlassian support team has been notified and they will reach out to you.

Hi @Martin Wadeson Welcome to the community! The Atlassian support team has been notified and they will reach out to you.

Hi @yossi120 Welcome to the community! The Atlassian support team has been notified and they will reach out to you.

Hi @JFletcher Welcome to the community! The Atlassian support team has been notified and they will reach out to you.

Hi @Ingo Steinke Welcome to the community! Please check this KB: Delete your Trello profile

Hi @Brooke Seeliger Welcome to the community! What is the error while logging into your premium account?

Hi @Monique de Oliveira Welcome to the community! If you have already submitted a support request to Atlassian, I recommend waiting for a response.

Hi @Himanshu Mishra Welcome to the community! Please create a support ticket via http://support.atlassian.com/contact/#/. If you're unable to do it, just let me know and I can reach out to the team here.

Hi @Swikar Bhattarai Welcome to the community. The Atlassian support team has been notified and they will reach out to you here.

Hi @Azina Welcome to the community. It depends on your current plan. You can check the comparison table here for more details: * https://www.atlassian.com/enterprise/support-services You can create a ticket to Atlassian via https://support.atlassian.com/contact/#/. If you are on a free plan, you can request support in this…

The Atlassian support team has been notified and they will reach out to you here.

Hi @Taha Welcome to the community! Could you try clearing cookies and caches? Also try with another browser? You can also check https://status.atlassian.com/ to find out if there is an ongoing incident in the systems. If it doesn't work, please contact Atlassian support via https://support.atlassian.com/contact/#/.

Hi @María S Welcome to the community. You can customize the default dashboard/landing page in Confluence and Jira. You might consider using theme apps available on the marketplace which allow for full customization of your site’s appearance and layout. Alternatively, you can use a dedicated “Terms and Conditions” app for…