Tansu Akdeniz Community Champion

@Pangeel Shubha Customfields are shown in the issue view only if they have value. So, fields with none (null) values will not be visible until issue is resolved.

Customfields are shown in the issue view only if they have value. So, fields with none (null) values will not be visible until issue is resolved.

You are welcome, glad to hear you have an add-on.

Hi @Pangeel Shubha , If you give a default value, fields will be shown in view screen as soon as issue is created. So, don't give default value and make the fields required in "Review Complete" to"Done" transition by adding a "fields required" validator. So that, they will be filled in that transition and will be visible…

Hi @Avorna , The following free Turkish translation package may help. * https://marketplace.atlassian.com/apps/1219605/turkish-language-pack?hosting=server&tab=overview Regards

Hi @Ricardo Müller , Please check the Confluence Audit Log from General Configuration > Audit log. * https://confluence.atlassian.com/doc/audit-log-829076528.html Regards.

You are welcome !!

Hi @Dan27 , Go to the related workflow -> transition -> properties, than use the following key/value. * jira.field.resolution.exclude = xxx (Resolution ID of Done, Ex: 10002) Here the related KB. Regards.

Hi @Vaibhav kamble , The topic is discussed before. You can find some answers here: * https://community.atlassian.com/t5/Confluence-questions/Insert-current-date-into-Confluence-page/qaq-p/313517 * https://community.atlassian.com/t5/Confluence-questions/Insert-Date-on-PDF-Export/qaq-p/672130 *…

Hi @Boquiren Trina Marquez , Welcome to community. There is an "Automation" section in JSD project. You can use "A linked issue is transitioned" function. So that, when linked is transitioned, service desk ticket is automatically updated. Please check this KB. *…

Hi @Tester , Welcome to community. 1- In order to download, please use this link and click "All server versions" than select 7.2.1. 2- Register to https://my.atlassian.com and get trial license. Regards

Hi @Tester , Welcome to community. 1- In order to download, please use this link and click "All server versions" than select 7.2.1. 2- Register to https://my.atlassian.com and get trial license. Regards

You are welcome @Дмитрий Ивонин 

Hi @Дмитрий Ивонин , Welcome to community. Do you have a single workflow? And representing L1 and L2 with different statuses? If customers can comment on L1 but can't comment on L2, there should be a workflow property on L2 status which disables comments for customers. You have to remove it. Regards.

Hi @j.reitermayer , Welcome to community. You should login to my.atlassian.com system with the technical contact e-mail address which were used in purchase process. So, please learn from the responsible whether your e-mail was used or not. If your e-mail wasn't registered, it can be added by technical contact. If you have…

Hi @Partha Mandayam , There are lots of articles, please check some of them. * Why You Should Be Using Confluence and Jira Together * Use Jira applications and Confluence together * 5 reasons to add Confluence if you’re a Jira Software team Regards

Hi @Urszula Forenc If you mean Script Runner's "Send a custom email" post-function, please try this one. issue.assignee == 'uforenc' Regards

Hi @lovisharma , Simply, the following GET method returns basic project details. * BASE_URL/rest/api/1.0/projects/{projectKey} You can find all REST method in this link. Regards

Hi @mokkapati naveshchowdary , By default, if there is a customfield in transition screen, it always appears in that screen whether it has value or not. If you want to do some tricks in pop-up screen, you can write custom javascript or use Script Runner's Behaviours feature. Regards

Hi @Javier Carrasco , Welcome to community. Customers can only reach service desk portal, not to internal Jira dashboards unless you give Jira Core/Software license. I have to give to the service desk customer so that you can see from your screen all the open incidents of the whole group and not only yours. Do you mean by…

Hi @Dynavics Service Desk In JIRA, Resolutions are the ways in which an issue can be closed. If issue status is closed but resolution is null, it is shown as unresolved in Jira system. Please check this page. * https://confluence.atlassian.com/adminjiraserver073/defining-resolution-field-values-861253253.html In best…

Hi @Eran Kaufman This topic is discussed before. Please check the previous solutions, some of them; * https://community.atlassian.com/t5/Answers-Developer-Questions/Auto-assign-back-to-previous-contributor/qaq-p/474430 *…

Hi @Jeff Santos , It hasn't implemented yet. Please vote this feature request JSDSERVER-3387. You can find third party add-on solutions offered in comments of this issue. Regards.

Hi @SandraD , Welcome to community. Is it faster in different browsers? Please check this troubleshooting KB, it may help you identify issues. * https://confluence.atlassian.com/jirakb/troubleshooting-performance-problems-336169888.html Regards

Hi @관리자 , Do you mean deleting your Confluence cloud site? If yes, please check the following; * https://confluence.atlassian.com/cloud/cancel-your-site-subscription-873871347.html Regards,

Hi @valentin lambev , If you have valid email address, you can reset the password using the forgot password link on the log in screen. If not, please check the following KB; * https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html Regards

Yes, I used it before without any problem. You can look at add-on's documentation for further information. Hope it helps.

Hi @Nadja Agreiter , The filter query (JQL) of board B probably includes the project X. Can you please check? Do board filters (A and B) have common projects/issues? Regards

Hi @Yuriy Tsymbaliyk , There are several add-ons that proved 2FA feature on marketplace. I evaluated the following one before. Regards

Glad to hear that, you are welcome.