Tansu Akdeniz Community Champion

Hi @Francisco Julio Morales Sanchez Welcome to the community! It seems Bamboo is connected to external directory for user management so you couldn't reset your password. You will have to contact your company support as we have no insight over your internal infrastructure.

Hi @윤진아 The Atlassian support team has been notified and they will reach out to you.

Hi @Albert Unio Flo Please check out this page: Find invoices and receipts for your Trello subscription If you have any further inquiry, please use this page to contact Atlassian Atlassian Contact – Purchasing & Licensing

Hi @João Henriques Welcome to the community! That does seem like an unexpected behavior. Since this function comes via Xray, I would suggest you reach out to Vendor support team. 

Hi @Jonathon Crowley You just need to click "Clear this field" option in the screenshot.

Hi @Clint L_ Sanchez Welcome to the community! Atlassian support options vary depending on your subscription level. For example, phone support is only available to Enterprise customers. Please check out this doc for details: https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html Since you are…

Hi @kenforte The Atlassian support team has been notified and they will reach out to you.

Hi @Marketing Galpão _ Julia _ Cossermelli There is an active incident under investigation. https://trello.status.atlassian.com/

Hi @Steve Ensign Welcome to the community! Please check out this page: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

Hi @NGUYEN VAN TRANG There is an active incident under investigation. https://trello.status.atlassian.com/

Hi @wass Tech You need to have a user access in Jira. Please reach out to admin in your organization and access for your account. Details: Give users access to apps

Hi @이가은 I would suggest you contact support via Atlassian Support portal. If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing

Hi @vladastoboy * Please try in different browser and incognito mode. * Disable browser extensions. * Change the network, try vpn connection temporarily. * Try using a different name, slightly different variation is possible. * Wait for a few minutes and try again. Also, check out if there is an active…

Hello @Felipe Augusto Teodoro Welcome to the Atlassian community! The Atlassian support team has been notified and they will reach out to you.

Hi @RunAnalytic Technology * Please try in different browser and incognito mode. * Disable browser extensions. * Change the network, try vpn connection temporarily. If problem persists, please contact Atlassian support team with Trace ID via https://support.atlassian.com/contact/#/ If it is inaccessible for you, please try…

Hi @Maria mctarnaghan Welcome to the community! Please reach out to Atlassian team via Atlassian Contact – Purchasing & Licensing.

Hi @Liliane Lopez Welcome to the community! Atlassian can not change the e-mail address. Please find the relevant article here: https://support.atlassian.com/trello/docs/recovering-your-trello-account/ You don't use that email anymore You may no longer have access to the email address associated with your account. This…

Hello @서정진 Atlassian can not change the e-mail address, please find the relevant article here: https://support.atlassian.com/trello/docs/recovering-your-trello-account/ You don't use that email anymore You may no longer have access to the email address associated with your account. This happens sometimes when you change…

Hi @Jenna Kankare Please follow the steps mentioned here: Manage your subscription for Standard and Premium plans To change your subscription plan: * Go to admin.atlassian.com. Select your organization if you have more than one. * Select Billing and select your subscription if you have more than one. * Select Manage…

Hi @Swati Atlassian can not change the e-mail address, please find the relevant article here: https://support.atlassian.com/trello/docs/recovering-your-trello-account/ You don't use that email anymore You may no longer have access to the email address associated with your account. This happens sometimes when you change…

Hi @Mahmoud Reda Please check out this page: Change your email address It doesn't remove the boards.

Hi @Calec Salamandr Please check out this page: Cancel a subscription

Hi @roconnor2260 Welcome to the Atlassian community! Please check out this page: Deleting your Atlassian Account when you are the Billing or Technical Contact Also, see the relevant threads: https://community.atlassian.com/forums/Jira-questions/Can-t-Deactivate-Managed-Account/qaq-p/3186746

Hi @Unfinished Sentenc Please check out this page: Reactivate a subscription If needed, please contact support via Atlassian Support portal. If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing

Hi @sravani vennapusa You can do it via Automation. Go to Project Settings -> Automation -> Create rule. * When: Issue Created * Condition: If/else block and define the combinations * Action: Manage Watchers

Hi @Petra Lindroos Welcome to the Atlassian community! Please contact support via Atlassian Support portal.

Hi @Coupet Welcome to the community! Atlassian can not change the e-mail address, please find the relevant article here: https://support.atlassian.com/trello/docs/recovering-your-trello-account/ You don't use that email anymore You may no longer have access to the email address associated with your account. This happens…

Hi @Rachel Hall Please raise a ticket here: Atlassian Contact – Purchasing & Licensing

Hi @Wenxin * Please try in different browser and incognito mode. * Disable browser extensions. * Change the network, try vpn connection temporarily. * Try using a different name, slightly different variation is possible. * Wait for a few minutes and try again. If problem persists, please contact Atlassian support team with…

Hi @shap23 Welcome to the community! We are unable to see the error details here. It would be better to contact support with error id via Atlassian Support portal. Also, please check if service is operational: https://status.atlassian.com/. If somehow…