Tansu Akdeniz Community Champion

Hi @Sangeetha Welcome to the community. * Adding this user to the group "Mygroup": POST http://localhost:8080/rest/api/2/group/user?groupname=Mygroup { "name": "user1"} You can also take a look at How to create a user on Jira using REST API section 5.

Can you see and create issue in that software project?

Automation will work. Just choose the destination (Jira Software) project and copy desired fields in this section. ps: You can also use Clone issue action.

Hi @Edgar Pusklevic Go to Project settings -> Automation page and create new rule to create issue and link to existing one. Sample:

Hi @Donnie Hale I just noticed that the post is about total hours, you are right !! Editing my answer.

Hi @Cindy Kim Welcome to the community. Can you please check the Assignable User permission from project settings -> permissions page? Can you select any person in automation who has an application license ? Is it a service or software project?

Hi @Esmeralda de Jong Welcome to the community. In addition to @Donnie Hale answer, also take a look at this: https://community.atlassian.com/t5/Jira-questions/Showing-total-time-estimate-in-sprint/qaq-p/723951

Since screenshot requires all approvals to proceed, if someone rejects, approval is declined. It doesn't wait for others to respond. I guess, there is no way. Maybe you can create a ticket to Atlassian.

Hi @Sal When you configure the approval mechanism, the system will let you decide which outgoing transition will be used for approval and rejection. If both transitions go to In Progress, it should work as expected. Briefly, Declined transition should go from Approval Status to In Progress status. Please try this.

Maybe you watch entire Confluence site? Did you check all possible email triggers in my previous link?

Hi @Derya Ozdemir _Appfire_ Welcome!! Hope you have a great sharing experience here.

Hi @Shari Fitz-Patrick Please take a look at the answer here: https://community.atlassian.com/t5/Jira-questions/What-is-the-function-of-the-new-Location-field-in-the-JIRA-board/qaq-p/643737 This location field just determines where else this board might appear in Jira. For example if you choose to associate it with a…

Hi @Vinnu Deepu Welcome to the community. Do you watch a page or entire space? I think you should first take a look at this Watch Pages, Spaces and Blogs page.

I mean the following one:

Could you make the field required from Project Settings -> Fields page via field configuration scheme? Then retry creating from Confluence? Because behavior script only works when you load the create/edit screen pop-ups.

Hi @Srikanth Vemuluri You can create an automation from Project Settings -> Automation section and send a web request when issue created.

Hi @Gira Desai They shouldn't be shown under Open Requests. So, issues which have Completed status, are still unresolved. Please check it. Resolution field need to be set.

Hi @Saqib Dar For custom fields, please use this format: Custom field value: <% out << issue.getCustomFieldValue(com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("MySelect")) %> Check this Send a Custom Email page for more info.

Hi @Yaniv L How did you make "System" field required? Workflow validation or field configuration scheme?

Hi @Edgar Harutyunyan Welcome to the community. Please check this link: https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html

Hi @meerab tariq Welcome to the community!!! Hope you have great experience :)

Hi @Wade H Do you want to migrate parents and subtask from single csv file? If yes, you should use issue id (a random number to connect parent and subtask). If you give number 1 as an issue id for your first task, then you should use 1 in parent id column for its subtask to connect. Please take a look at subtask…

Hi @James Bylett There is nothing wrong with your logic. Customers added to project should be able to create ticket via portal or e-mail. Each project will have their own customers. So, when you add the user as a Service Desk Customer, can he/she see the project in customer portal and create ticket?

Hi @Maike Krefting Welcome to the community. Is Confluence server or cloud? Is it a page specific or global issue? Do you really have edit permission in page restrictions pop-up? If possible, please share a screenshot.

You are welcome !!

Hi @Ste404 Yes, it is possible to structure HTML. In Send Email action, there is a More Options button. Unselect the box to correct body.

Hi @728 Welcome to the community. You shouldn't be affected. I you don't renew, you can't get support & maintenance. What problems do you face?

I mean did you appropriately map the status and csv columns in the last page? In which step you faced an error? Also, after the csv import, there is a button to see import logs in UI. There should be a similar page for status mapping.

What is the error? If possible, please share a screenshot.

You are welcome!! There is an open ticket for security level import JRASERVER-64636. You can vote and watch.