Tansu Akdeniz Community Champion

Hi @Berat Altunhan You can not do it out-of-the-box. Jira only opens a pop-up with comment for portal users. There are add-ons in the marketplace. I had a chance to use the Actions before.

Hi @Polina Penkovskaia Welcome to the community. I assume it is not possible to change Current Fields option behavior. All Fields provides it. However, for further customization, there are several add-ons in the marketplace. Please take a look at them: * How can I export comments in the issues? * How to export issue and…

1- Just write your query without single issues. When you go to bulk action wizard mentioned in my previous answer, UI will allow you to select the issues with a click. But, if you know the issue keys in advance, you can simply run: key in (ITOPS-1, ITOPS-2,..) query. Easier to paste from excel :) 2- If you can filter with…

Hi @Xinjuan Liu Welcome to the community. I am not sure about it since you passed the trial period. It is better to create a support ticket.

So, just move them at once. * Go to the Advanced search and search your JQL * Select the 3 dots in right and bulk change * Select the issues you'd like to move and select Next. * Select Move Issues and select Next.

Can you please go to Issues -> Customfields -> Search your Start Date field -> Click Edit button and check the search template? Change the template if it is available.

Hi @Emal Hashemi Customers see the issue status with a different status name? If yes; Go to project settings -> request types -> edit -> workflow statuses -> Status name to show customer and change the the name. If you want to show the exact names, just leave blank. Customize the workflow statuses for a request type

Hi @Julia Shyshliuk Welcome to the community. You can schedule a rule to run everyday and JQL controls the current day. Ex; * "Start date[Date]" >= startOfDay() and "Start date[Date]" <= endOfDay() Which day field do you mean?

Hi @Swaroop Kumar If you mean "as a customer", you can not do it. You may ask from agent (if he/she has permission) or jira-admin.

Since there are other fields required in fields, you have to send that information too in order to create an issue.

Hi @Saranraj Gandhi Welcome to the community. Can you try this format? * "customfield_10040": {"id": "11938"},

Hi @Kimberly Kriegler Are they company-managed or team-managed projects? Because they work in different way. If they are company-managed, you need to remove "Any logged-in user" from Browse Project permission (from projects settings) and grant them depending on your requirements. What are team-managed and company-managed…

Hi @Orry Wright-Larson You should add opsbar-sequence property to the transition, not to the status.

Hi @Yogesh Mude Welcome to the community. Use this in Automation Edit Issues action: * {{issue.customfield_xxxxx.objectAttribute}} Ex; * {{issue.customfield_xxxxx.Department Lead}} customfield_xxxxx -> User Department cf ID

Hi @Charbel Jarjour What is the error? Users can not login although they fill user&pass&captcha correctly? If this is the case, user should remove cookies in browser. Please take a look at User receives repeated CAPTCHA prompts on login to Jira server KB. Also, take a look at the answer mentioned in this thread.…

Hi @Andy Panagi Welcome to the community. Do you mean customer or agent notifications? Can you please clarify what you want to achieve? Notification is not sent to customer when issue is assigned. Go to project settings -> customer notifications and check the events when emails are sent. *I also assume that outgoing email…

Could you send fields section similar to this format? * "fields": [ "summary", "status", "assignee" ] Also, check this doc for issue search request via REST API.

Glad to hear that, you are welcome!

Hi @Renee Matthews You need to install SSO for Atlassian Server and Data Center app.

Hi @XZP Welcome to the community. You shared the response but there is no clue about REST details (url, body, method etc). Can you share?

Hi @Zeynep Şahin Welcome to the community. Can you please provide more info about the problem? Are you logging in with a company e-mail or an individual e-mail? Please check these links: * Recovering your Trello account * Get help with Trello

Hi @Joe Harmon You use getFieldById but you provided cf name. Use getFieldByName or provide ID of the field. def skusField = getFieldById("SKU(s)") Also, use formField.setHelpText() to see the values in UI for testing. Ex; releaseTypeField.setHelpText(releaseTypeStatus) For further info: * API Quick Reference * Behaviours…

In request form, each field has description. (Cloud)

Hi @Everything About Welcome to the community. That page is for server version. For cloud, there is an open ticket Allow Confluence Webhook Administration CONFCLOUD-36613. Please vote a watch it. https://developer.atlassian.com/cloud/confluence/modules/webhook/ Also take a look at the answer in this thread.

Hi @Ş_ Sercan Soydan 1- There may be context differences between the projects. One field in source project may not be available in other project or issuetype. Regarding your error, do you copy from Epic to Epic? Because Epic Name is only for Epics. Check the fields in Clone Issue section. 2- Does the automation actor user…

What is the error in Automation Audit Log section?

Hi @lalsubbarao chandra Welcome to the community. As I understood, user can not login although captcha is filled correctly? User should remove cookies in browser. Please take a look at User receives repeated CAPTCHA prompts on login to Jira server KB. Also, take a look at the answer mentioned in this thread. Temporarily,…

Hi @[deleted] Could you please share your config? Here is an example;

Hi @Jason Chayer Automation for Jira is built-in feature for datacenter and cloud version only. If you have any other add-ons, please check their functions in workflow post-functions to automate things.

Hi @Haig Aboyan Why do you use smart value? Since New Business Owner is a user picker customfield, you should be able to choose from dropdown.