Tansu Akdeniz

Hi @Luis Brito Welcome to the community. There are different solutions but let's clarify the situation. As I understood, there are different organization in JSM project and if request is created as private ticket, you would like to share with reporter's organization? You can do it if users belong to different domains. Or…

in Add members of a organization as request participants Comment by Tansu Akdeniz July 2023

Hi @Yuliia Vyborova * Go to project settings -> automation -> create rule * Choose trigger (when automation will start) Create, scheduled etc. * If issuetype = Inıtiative * Find linked issues (specify the type you connect btw Initiative <-> Feature. * If linked issue = Feature * Copy label from Initiative Sample rule:

in Automation copy label to custom child issue Comment by Tansu Akdeniz July 2023

Hi @Prem Subudhi Welcome to the community. Please share more information about your problem. Also, search for the related community discussions which might help you.

in Unable to clone git Comment by Tansu Akdeniz July 2023

Hi @Shah Baloch Does it work if you provide select list option id? You can also try issueInputParameters to create an issue. Please check. https://docs.atlassian.com/software/jira/docs/api/9.9.1/com/atlassian/jira/issue/IssueInputParameters.html

in How Include a custom field Scriptrunner MailHanlder? Comment by Tansu Akdeniz June 2023

Hi @Theodora van Kuijk Have you checked this page? Subscribe to Team Calendars from Microsoft Outlook What kind of problem do you have?

in Subscribe to Calendar with Outlook 365 Comment by Tansu Akdeniz June 2023

Hi @Steve Nienaber Welcome to the community! There shouldn't be any problem if format in csv and import wizard matches. Could you share a sample? Or try another format to import? Also, please check this Dates are not properly imported from CSV file KB.

in Cannot format date correctly when importing issues Comment by Tansu Akdeniz June 2023

Hi @Kimberly Kriegler Simply follow the steps: Click in the search field (or press /) and choose View all boards. Find your board and select more () > Delete. Link for further details.

in How do u delete a board within a project Comment by Tansu Akdeniz June 2023

Hi @Thanos Koulouris Welcome to the community. It is related with the Atlassian's recent change. Please read this article.

in Show epic name instead of epic summary in board cards Comment by Tansu Akdeniz June 2023

Hi @Rajarajan Madhivanan Welcome to the community. Is it server or cloud? If server, could you please check Confluence logs? Also, take a look at Importing a space results in a generic error. There are existing threads related with it: Confluence Import issues

in Confluence error when Importing space Comment by Tansu Akdeniz June 2023

Hi @Chayoung Kim 1- It is related with Issue Type Edit Screen (projects settings -> screens). If you add field to this screen and user has Edit Issue permission (projects settings -> permission scheme). Than, he/she can edit all fields available in this screen. There is no field-based edit permission. Workaround: Let's say…

in Can I grant permission for fields separately for each user? Comment by Tansu Akdeniz June 2023

Hi @[deleted] Welcome to the community. Does it happen only for newly created pages? Can you please save page and than add attachment? There is a bug for anonymous users. Anonymous users not able to add attachments or restrict pages

in Guest users cant add pictures or attachments to comments Comment by Tansu Akdeniz June 2023

Hi @RIZKY JTUASIKAL Go to * Project settings -> workflows and edit the workflow. * Find Create transition and click validators. * Add Validator -> Date Compare Validator and compare date fields.

in Compare two Date Picker fields - JMWE - Validator Comment by Tansu Akdeniz June 2023

Just change the JSON according to your needs. Sample for 2 cascading; { "update": { "CascadingFieldName": [ { "set": { "value": "{{triggerIssue.fields.CascadingFieldName.value}}", "child": { "value": "{{triggerIssue.fields.CascadingFieldName.child.value}}" } } } ], "CascadingFieldName2": [ { "set": { "value":…

in How do I copy multiple cascading custom fields from a JSM project to a Jira software project? Comment by Tansu Akdeniz June 2023

Hi @Satish.Kumar25 Method type should be DELETE. Could you please confirm if you use the right one? Jira REST Api Delete Attachment

in Delete Attachment using Rest API gives 405 Comment by Tansu Akdeniz June 2023

Hi @Сергей Шапиро Welcome to the community. Please check How to Downgrade Jira Software from Standard to Free page.

in Jira Service Management - Change tarif from Standart to Free - 4 Users Comment by Tansu Akdeniz June 2023

Hi @Venkat Jira Admin In automation, choose More Options -> Additional fields. CascadingFieldName is the custom field name. { "update": { "CascadingFieldName": [ { "set": { "value": "{{triggerIssue.fields.CascadingFieldName.value}}", "child": { "value": "{{triggerIssue.fields.CascadingFieldName.child.value}}" } } } ] }}

in How do I copy multiple cascading custom fields from a JSM project to a Jira software project? Comment by Tansu Akdeniz June 2023

Hi @sumaiya shahid You can use project automation or script runner's post-function to set security on issue creation by default. (If you have) Also there is an open ticket JRASERVER-9107.

in Issue Security scheme level Comment by Tansu Akdeniz June 2023

Hi @eyal_silverstein What about using one of them: * Hide From User Condition (can only be triggered from a workflow function or from REST) * User Is In Project Role -> atlassian-addons-project-acccess I believe it should solve your problem.

in Trying to condition a transition to Jira automation user Comment by Tansu Akdeniz June 2023

Hi @Manoj Kumar Gangwar What about merging the rules in rule 2? For ex; you can use {{trigggerIssue.comments.last.body}} to get the comment in parent transition. If this is not the case, you need to set a flag in first rule and second rule should be triggered when this field/flag changes. Or if there is dependency, do not…

in I want an Automation Trigger based on another Automation. Comment by Tansu Akdeniz May 2023

No way. You might search for add-on in the marketplace but I haven't heard a solution.

in I need to have two priority list in a project; each containing the default priority list icons. Comment by Tansu Akdeniz May 2023

You are welcome! So, comparing value instead of text should solve.

in Scriptrunner behaviour - make field mandatory based on another field selection Comment by Tansu Akdeniz May 2023

Hi @Mark Langell Welcome to the community. Unfortunately, you can not create in same format. Create a new select list custom field and add to your project.

in I need to have two priority list in a project; each containing the default priority list icons. Comment by Tansu Akdeniz May 2023

Hi @Bojan Virag If script doesn't work, can you try this? String field1Val = (String) field1.getValue() field1.setHelpText("Value: " +field1Val) It will show you the value in create screen (for debug purpose).

in Scriptrunner behaviour - make field mandatory based on another field selection Comment by Tansu Akdeniz May 2023

If you use the default SP field, you need to see in backlog (you do not even need to add from settings). Can you please double check it?

in Unable to see a custom field in backlog list Comment by Tansu Akdeniz May 2023

Hi @Simon Bramfitt Welcome to the community. SOME ERRORS -> User can not be assigned. User who triggered the event doesn't have Assignable User permission in this project. NO ACTIONS PERFORMED -> If assignee exists in the ticket, automation starts but since assignee is not empty, it doesn't take any action. *As an…

in Automation rule running more than once for a single event Comment by Tansu Akdeniz May 2023

Hi @Sreekrishnan S M Welcome to the community! You might choose the wrong story point field in backlog section since you have a customfield with same name?

in Unable to see a custom field in backlog list Comment by Tansu Akdeniz May 2023

Hi @litwackm Welcome to the community! So, you are sure that this workflow is active one. Is it applicable for all issues? Is there any condition in a transition which goes to DONE status? If yes, you can not see it in drop-down.

in Updated workflow not displaying status on board Comment by Tansu Akdeniz May 2023

You are welcome. Just convert hours to minutes. * Ex: startOfDay(300m)

in filter tickets specifically by time of day Comment by Tansu Akdeniz May 2023

Hi @abdelilah nassiri Welcome to the community. Here is an example: * created > startOfDay(5h) and created < startOfDay(17h) You can use minutes too. Further info: Advanced search reference - JQL functions

in filter tickets specifically by time of day Comment by Tansu Akdeniz May 2023

Hi @Jason Liu Please check 403 Forbidden When Accessing Direct Link To Content Export page.

in How I can find exported space file in Confluence server? Comment by Tansu Akdeniz May 2023

Tansu Akdeniz Community Champion

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