Tansu Akdeniz Community Champion

Hi @Abdurrahman KARABACAK Welcome to the community! Hope you have a great experience!

Hi @Atul.Khanduri Welcome to the community. What do you mean by custom page? Could you please clarify? 

Hi @Fuilares There is an open ticket waiting on Atlassian. Please watch and vote: JSDCLOUD-325 There are paid apps in the marketplace such as Extension for Jira Service Management. * https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-management?hosting=cloud&tab=overview

Is this applicable for all users or specific to you? Can you please try other browsers? There might be an extension that prevents loading sidebar. Also check this page: Side Bar and Top Bar Menu items are missing when using Chrome or Internet Explorer 

Hi @Perumal M Screenshot seems broken, could you re-upload? It might be related to Blank left side bar after logged in to Confluence.

Hi @Vignesh Jayagopal Only Jira admins can update custom fields. Project admins can create forms but it doesn't have same characteristics as normal custom fields.

Hi @sambasiva rao What do you mean by multiple field values? Which value do you want to get?

Hi @Shayne Wheeler Welcome to the community! Please check this What are teams in Opsgenie? page.

Hi @nkmori_rtx_com It sounds interesting. Please re-check these Permissions in Advanced Roadmaps. Can you attach a screenshot?

Hi @kamila Welcome to the community. Please check this page: Not receiving confirmation emails or password reset emails

Hi @joeysal Welcome to the community. I believe you are an admin of the workspace. Please check this page: How to delete Bitbucket cloud workspace

Hi @Athira Muraleedharan Kunnakkattil Welcome to the community. You can't add Status field to edit screen. You need to use transition buttons to move issue to next step. There might be also a transition screen that appears while changing the status. 

Hi @chantal_hill Welcome to the community. Please check this Change or cancel your Trello plan page. If you encounter any issues, please contact Atlassian support via http://support.atlassian.com. 

Hi @Lesley-Erin Chew (She/Her) Welcome to the community. Since it is a managed account, you need to reach org admin. Deactivate or delete managed accounts What are managed accounts?

Hi @Alex Hashemi Welcome to the community. I believe you followed the steps mentioned here. If you don't get verification email, please check your spam folder and be sure that emails coming from Atlassian are not somehow filtered. If problem still persists, you contact Atlassian support via https://support.atlassian.com/.

Hi @Harish A Audit log doesn't show every single activity. Please check this page to see which event are saved: Audit activities in Jira applications

Hi @Gilad Diamant Welcome to the community. Some fields are shown by default and you can't remove them. There is a ticket for priority field. Please watch and vote. JSWCLOUD-9695 Ability to remove the priority icon from Agile boards

Hi @Michael Woffenden Please reach the app Vendor if you have any difficulties via support portal.

Hi @christianecleaningservices Welcome to the community. Please check Changing your language in Trello page.

Hi @Anca ILE Please check the coming soon AI feature here: Explore Atlassian Intelligence features You can also see the general Cloud Roadmap here.

Hi @Sophie Hengartner Welcome to the community. It is better to reach Jira admin so admin can investigate the issue in detail. There might be a Jira-wide problem. If no solution can be found, you can reach out to the app vendor and report the issue via this page.

Hi @RG There is no built-in solution to bulk change permission scheme. There is an open ticket JRASERVER-37941, you can vote and watch. However, you can use scripts, take a look at this thread: How to Bulk Change Permission Schemes? Also, check the answers here: Fastest way to make JIRA read only?

Hi @Gene Sullivant It sounds weird. Could you provide a screenshot? 

Hi @David Lortal Welcome to the community. Please check About email logs in Jira Service Management page.

Hi @Sian You can also update imported issues Resolved Date field via csv. Please check Updating existing issues section in this Import data from a CSV file. Please try on testing environment first. If not possible, try with one sample issue then import all.

Hi @Achyuta Rao Welcome to the community. Jira doesn't have this feature in dashboards (you can search marketplace add-ons). Alternatively, you can change card colors in boards from Board Settings > Card Colors. Select query type and write duedate based jql's such as "due < now()".…

Hi @Wong Goul Ney 王皓妮 Welcome to the community. Do you mean that auto-complete is not working? If yes, you can enable from Settings -> System -> General Configuration -> enable "JQL Auto-complete". If there is a general problem with the search, please share the details.

Hi @Martin Colvill Welcome to the community. Do you have backup code? Please check this Troubleshooting two factor authentication page. You can contact Atlassian support to get back into your account.

Hi @john wei Welcome to the community. Press Create button in Jira and search the relevant project. Can you see it there? If you can't, go to the project settings -> permissions -> add Create Issue permission. Do you pass correct user in REST api? 

Hi @arkadi kaplon When you check the page history, are there any recent changes? If yes, please check and convert it back. Do you use marketplace theme add-on? There might be some admin page that controls it.